We had a seafood BBQ at the Happy Banana and wanted to pick the snapper from the selection of fish on display. Our waiter convinced us to pick the red fish. Big mistake! The fish was so mushy and badly cooked it would not come off the bone at all. In hindsight we think it was some kind of wrasse - not an eating fish. It was awfull!! We complained to our waiter and said we were not happy with the fish and he said it was a good fish. We said it was a bad fish. He said it was the style of fish. We said it was a bad fish and we wanted him to take it away and replace it with some jumbo prawns. The waiter was very argumentative and he said we had already started to eat it and he wouldn't do it. We were so unhappy with the service that at the end of the meal I said that we would pay for the fish but we would not pay the 10% service charge. Well...the waiter started yelling at me saying that I was a bad customer. I tried to talk to the manager but he just stood there staring at me with no response. Eventually, after sticking to my guns, the restaurant dropped the service charge. I didn't get the name of the waiter but he's the one with the glasses. My advice is to avoid him, don't let him convince you to pick the red fish, but go the jumbo prawns. They were good.
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