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“Excellent food”

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Dickwella Resort & Spa
Ranked #2 of 6 Hotels in Dikwella
Pita Kotte, null, Sri Lanka
1 review
“Excellent food”
5 of 5 bubbles Reviewed January 3, 2013

I visited during end of December 2012 and had a great time at Dikwella resort. Food was awesome, so delectable. I loved the spread. Staff was very nice and helpful. Room was ok too.
A big thank you to the friendly staff, i will come back.

Room Tip: I think all rooms have a good view because of the way the hotel is located
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shenya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Ghent, Belgium
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed January 3, 2013

Overpriced, we payd 1000 dollar ex cl. Tax , but the food and overall quality isn't worth that money or the name 'resort'. With just a change of good staff and management it could be top 10 on the south coast, but as it is now, stay away from it and continue your journey !

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Bartpurfruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed January 2, 2013

I spent 4 days and 3 nights with my wife and in-laws. For the price paid, this experience was a disappointment! If all the hotels in Galle and Unawatuna weren't fully booked, I would have left the hotel after the first night. There is a clear issue with the general management of the hotel, as there seems to be no structure or training for the staff. The hotel performs like a average 3 star resort, rather than the 4/5 star it gives the impression of.

Positives:

- Beautiful location
- Restaurant has a stunning view
- Nice swimming pool
- Decent SPA
- Clean rooms, good clean surroundings
- Good Access to 2 beaches, one on East side and one on West.
- Stunning sunsets and sunrises
- Rooms are nice and well furnished.

Negatives:

- Food quality was poor during breakfast and dinner, in fact in some cases inedible.
- Definitely not a 4 or 5 star place, more like a average 3 star.
- Overpriced
- Service was awful
- Waited for over hour to be served lunch
- Waited over 1.5 hours for room service
- Food and Beverage department seemed completely unorganized, had no structure and spoke very poor English (lucky I could speak Sri Lankan, otherwise the things would be worse).
- Hotel room bathrooms in need of refurb... Very poor quality including no hot water in sink.

Room Tip: 1. If you are staying at this resort I would strongly recommend you request a room on the upper floo...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank d_rod2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed December 30, 2012

The food is very bad really bad, breakfast, lunch and dinner in one word dredfull.
The cottages are fairly clean only the bathroom is just dirty and has an urgent need for renovation. If you are looking for luxury and comfort do not go to this resort the money they ask is nowhere near the expectation. The stars they have is not true, for westere concepts I give it not more than 2 stars.
Older reviews were good, however there is a new owner hence the reseonn for decline I would say.

Room Tip: Although all rooms have seaview, if you still wanne go here ask for newest rooms available.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Frank A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 29, 2012

Our group of four stopped here one night and quickly regretted it. They charged us USD450 for a "Family Room" including dinner and breakfast and, as we were tired and it was getting late, we made the big mistake of not asking to see the room first. They wanted payment upfront and it soon became apparent why.

The room was horrible. The stairs to the upper beds were ridiculously steep and very dangerous. The mosquito nets over the beds had huge holes ripped in them. The switch for the fan was hidden behind one of the beds, but the fan was broken anyway, so it was noisy air conditioner all night. The bar fridge was a joke; dirty, empty with the freezer so iced-up you couldn't use it anyway. The TV was so old it should be either in a museum or a tip. Bath towels were old and stained. They advertise free WiFi, but it's only available in certain common areas and certainly not in the rooms.

Then there was the food. Without doubt the worst food we encountered during our 2 weeks in Sri Lanka. Bland curries, over-cooked tasteless meat & fish dishes, sad desserts. Breakfast was equally off-putting. They can't even manage to serve decent hoppers (which in Sri Lanka is criminal). One of our group ate Coco Pops for the first time in 20 years, as it seemed the only palatable choice. Remember, this is a hotel with the audacity to charge $450 USD.

They have a wood-fired pizza oven, so before leaving the next day we thought we'd give the food one last try. Silly us. What arrived at the table were slabs of uncooked dough with a vomitus pile of congealed topping. We didn't eat them and refused to pay.

The only reason this place can continue to exist is it's perfect location on a peninsula between two beautiful unspoilt and quite empty beaches. The boys you encounter on the front line; the room boys, the waiters, the guards, are charming and willing to help, but the management is unfriendly and arrogant.

So don't be tempted, as there are much better options in the area.

  • Stayed December 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank OneSevenOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
134 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed December 11, 2012

We stayed here as a family of four (parents and 2 adult children) December 2-10, 2012. The hotel is very welcoming, staff is very nice and helpful, nothing bothered us, nothing was confusing or strange. This place is not for partying but if you want to relax and spend a few days with your beloved ones, this is an amazing place.
1. Most of the time there were no loud and stupid behaving Russians (or mostly they were away partying:))
2. The food is delicious, I suggest having HB, as it was quite enough, and we didn't even need lunch.
3. Everything is very clean.
4. Scenery is gorgeous, the hotel is isolated from the locals if you are bothered by extra attention but at the same time, you just walk about 200m and you are welcome to experience the amazing local flavor and culture!
5. There's wi-fi by the reception (which is also working in the rooms close to reception, so consider this! ;-) ) and by the pool. So, don't expect wi-fi everywhere but it's there and if you can't stay without civilization, you'll have it.
6. It was not a problem for me but for my parents it was very difficult to get from the airport to the hotel and back (it took about 6 hours on the bus, and it rarely had bathroom stops which is challenging for seniors).
7. Don't expect a lot of animation activities. They had yoga, water aerobics, disco which was fine by us, I didn't care about it but if you want it, consider these factors.
8. All rooms are very spacious and have a WORKING A/C which was great. Another thing, I don't know if it's important for you but the light in the room is very dim, there's no main lamp, just the table lamp by the bed.

Overall, a great relaxing place to rest after a long day of exploring the surrounding cities, temples and other interesting sites.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chihiro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gampaha, Sri Lanka
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 1, 2012

I stayed there for 2 days with my family and friends from 28th Sep to 30th Sep 2012 at room 7,8,9. We had a excellent week end. Staff is superb, always smiling, ready to make us comfortable. Beaches are awesome. Lot of clear sea and silky sand. We spent great time on the beach with the kids, it is superb at night when moon is there.
New management is doing lot to further improve the condition. GM of the resort ,Mirsha is a man with lot of common sense. One excellent thing they do is that 'room service' is done twice to make sure rooms are sand-free ( obviously we brought lot of sand when we return from those beaches).So rooms are kept nice and clean all the time.
we found a nice natural pool at the sea ,which is made by the 100 meter long reef at the right side of the resort. Beautiful fish could be seen if you are with your pair of goggles.Kids loved it so did not want to return.
Definitely I will visit again.
Aruna .

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aruna833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dickwella Resort & Spa

Property: Dickwella Resort & Spa
Address: Dickwella Beach | Batheegama, Dikwella 81200, Sri Lanka
Location: Sri Lanka > Southern Province > Dikwella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 6 Hotels in Dikwella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dickwella Resort & Spa 5*
Number of rooms: 76
Official Description (provided by the hotel):
Dickwella Resort is located on a small peninsula embraced by the most beautiful part of the Indian Ocean and intertwined with a myriad of topical flowers and vegetation. Our Resort consists of three different kinds of Bars and Restaurants. Our guestrooms have Sri Lankan style furnishings and a sea view. We offer fresh sea water swimming pool, Jacuzzi, private beach, Spa, diving, canoeing, snorkeling and excursions. ... more   less 
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Also Known As:
Dickwella Hotel Dikwella
Dickwella Hotel Tangalle
Dickwella Resort Tangalle
Dickwella Resort & Spa Sri Lanka/Dikwella

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