In my view, when you go to a star rated restaurant, you not only pay for the food, but also for your and every other person's expectations. Weather that expectation is ensure that your visit is not interrupted by naughty children in other table or to honor your reservation even if you are 30 minutes late.
I am a frequent visitor of the Mainland China franchise. I have visited their restaurants in multiple cities and found the quality of their food and warmth in their service consistent every where.
In my recent visit to their Noida restaurant, I experienced that their staff goes beyond the call of duty to make you visit comfortable and enjoyable. It goes without saying that their food is far better than any of their competition.
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