I would highly suggest anyone.. NOT to stay in this hotel even if you are in a desperate need of a stay,
I am usually not of a kind to provide such a bad review but, for a hotel of this kind i feel the urge to make an exception.
I had to make an urgent stay with my family for a night on 10-06-2013 as a transit stay and (i would also question the staff of Savoy Suits ,Noida - for recommending me this place as they had no availability so they directed me to Nirula's)
When i arrived , at first i was charged hefty for the room.. as i was with family at later time of night the hotel staff took full benefit of my scenario.(shame on them for such low ethical values)
Also, when we entered our room.. it was not-clean.. dull and dingy , the toilet was not clean, the shower was broken.. the bucket was kept that was dirty.. even the towels were not properly cleaned..
And what they called a Deluxe Room - was lower in standard to a sub-standard room.
The AC was not working.. and when we called the reception the reply was " We have central AC and temp cant be controlled " i wonder their staff has ever heard of "THERMOSTAT CONTROL"
After repeated requests when their Support-Staff arrived, what he said after making some efforts and i quote his words "This Place is old and outdated now, not many people want to stay here, so they keep the plants for the Central AC closed.. now that you are here i will start another unit, but it will take effect in 2-3 hours"
In the end,we just accepted the fact that our money has gone down the drain.. as being with family i had no choice as i could not be wandering in a city like Noida at late night looking out for a stay.. as i was in between travel... and the halt at noida was not in our original plan. hence, had not pre-booked
I again say this on a pressing note... DO NOT STAY AT THIS PLACE.. such people should not be allowed to operate in first place..
If any local of noida reads this and can suggest me how can i make a complaint to city-authorities of noida to make a formal-legal complaint against the owner & staff of this place.
- Also Known As:
- Nirulas Hotel Noida