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“TOO POOR”
Review of Fortune Inn Grazia

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Fortune Inn Grazia
Ranked #3 of 47 Hotels in Noida
Certificate of Excellence
Delhi
1 review
“TOO POOR”
Reviewed September 3, 2009

i checked in on 1st july 09 and i was very dissapointed. The rooms are good but the housekeeping service is not at all up to the mark as expected from ITC.

The food is so bad that my friend end up with stomach problems. The Earthen Oven outlet only offers Indian cuisine.
If your going to this hotel than please dont visit there lobby louge outlet "FORTUNE DELI" my experiance with them is too bad as for a chicken sandwich they took a good 150 minutes to deliver.

Overall the room was good and cheap in price. Food was bad.
The only good thing was the wirless internet facility from the hotel
I prefer not visiting this hotel again.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milind N, General Manager at Fortune Inn Grazia, responded to this review, 3 weeks ago
Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge receipt of your feedback thru Tripadvisor and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida.

While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.

At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Warm Regards,

Milind Nadkarni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
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English first
Noida, India
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 31, 2009

I selected this hotel after extensive search on the net. It seems to have all the required things like a good chain of hotels, good location, budget rooms, good interiors and a swimming pool.

With so much of expectation I checked in on 22 Aug 09. Got the first shock on checking in that the pool was under repairs and not available.

The rooms are tidy and have great air conditioning. Beds are creaky so please say sorry to the neighbors.

The hotel Indian food restaurant is good but the service is much to be desired. Response during breakfast is poor.

Health & wellness is nothing worth mentioning.

Overall a okay experience with the letdown being the pool & service in the restaurant.

  • Stayed August 2009, traveled on business
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Baiju_Eyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milind N, General Manager at Fortune Inn Grazia, responded to this review, 3 weeks ago
Dear Guest,

Namaste !!!

At the outset, I would like to acknowledge receipt of your feedback thru Tripadvisor and thank you for bringing these points to our notice. I am indeed distressed to know of your recent experience at Fortune Inn Grazia, Noida.

While I regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to the process; people and corrective action taken. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services.

At Fortune Inn Grazia, Noida, it is our constant endeavor to provide you with high standards of personalized service and efficiency.

I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.
Warm Regards,

Milind Nadkarni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
aaaabbbbbbbb
1 review
Reviewed August 28, 2009

They were friendly and helpful in somehow. The only demerit I can think of should be that they didn't help me refill the bathing gel within my 5 day stay until I requested them to do so. One more point, they just serve Indian food at the time I was staying.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AaaabbbbbbbbAaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milind N, General Manager at Fortune Inn Grazia, responded to this review, 3 weeks ago
Dear Guest,

Namaste!!!

At the outset, I would like to acknowledge the receipt of your feedback on your recent stay at Fortune Inn Grazia Noida.

I’m pleased to know that you were satisfied with your experience of our room services & facilities and also have noted your areas of concern with regards to delay in replenishment of room amenities .

We regret the inconvenience you have experienced, please be assured that we’ve established all the areas of concerns with regards to corrective action taken.
At Fortune Inn Grazia, it is our constant endeavor to provide you with high standards of personalized services and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.

I look forward to meeting with your good-self during your next visit to Fortune Inn Grazia Noida and would be delighted to assist you with any requirements.

Warm Regards,

Milind Nadkarni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fortune Inn Grazia

Property: Fortune Inn Grazia
Address: Plot 1A, Block I | Sector-27, Noida 201301, India
Location: India > Uttar Pradesh > Gautam Buddha Nagar District > Noida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 47 Hotels in Noida
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Fortune Inn Grazia 4.5*
Number of rooms: 42
Official Description (provided by the hotel):
Fortune Inn Grazia in Noida is a contemporary full service hotel offering an excellent range of guest facilities and services to business and leisure travelers. A perfect amalgam of convenience, comfort and value, which will surely make your stay a pleasurable experience.Located in the heart of the city next to the commercial and shopping hub of the city at Sector 18, the hotel is perfectly suited to service both Delhi and Noida. ... more   less 
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