My review is about Sky Salon spa and an interesting experience with the Park Plaza's telephone operator/front office. I wanted a long term package with the spa and called up to inquire.
In short, no one picks your call at the spa, the operator is not bothered to help you, and they do not call back after you make the operator note down your details.
I am surprised at the horrible training and bad attitude that there consumer facing employees carry. Either they have so much business, they do not want more or their staff just does not care. Whatever be the reason, I will not recommend this place and shudder to think that a star property that cannot handle simple communications, how do they run the rest of this place.
- Official Description (provided by the hotel):
- Strategically located near the corporate hub of Noida as well as the central business districts of Ghaziabad and Delhi, Radisson Noida lies within minutes of events at India Expo Centre and Mart and shopping at Sector 18. Only a 45-minute drive from Indira Gandhi International Airport and a 15-minute drive from the Noida city centre metro station, our hotel also offers close proximity to major hospitals such as Fortis, Metro, Kailash and Max. ... more less
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- Also Known As:
- Park Plaza Noida Hotel Noida