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“Irresponsible staff, missing Spa”
Review of Radisson Noida

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Radisson Noida
Ranked #6 of 47 Hotels in Noida
New Delhi, India
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Irresponsible staff, missing Spa”
Reviewed December 15, 2013

My review is about Sky Salon spa and an interesting experience with the Park Plaza's telephone operator/front office. I wanted a long term package with the spa and called up to inquire.
In short, no one picks your call at the spa, the operator is not bothered to help you, and they do not call back after you make the operator note down your details.
I am surprised at the horrible training and bad attitude that there consumer facing employees carry. Either they have so much business, they do not want more or their staff just does not care. Whatever be the reason, I will not recommend this place and shudder to think that a star property that cannot handle simple communications, how do they run the rest of this place.

  • Stayed December 2013, traveled solo
    • Service
Helpful?
1 Thank swapc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Melbourne, Australia
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 15, 2013

Stayed three days while attending a traditional wedding in Noida. Clean, hot water, hospitality services all available, comfortable bed, good amenities, laundry services and a car. Could not have survived without the hotel driver transporting not just me but friends to different venues over town. Being a singleton and female I felt safe and respected. Highly recommended and such a reasonable tariff. But please can you turn the music down in the gym so that patrons can actually hear their own music/ipod while wearing ear plugs.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ann p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 9, 2013

Rooms are nice with necessary amnesties. Spacious, clean and well designed. There were a few restaurants in the hotel, which served nice mughlai/punjabi cuisine but very very expensive. The great kabab factory is also there on the top floor. A good option for those who seek a comfortable stay in noida. The reception is spacious and you get ensured of the hospitality as you go ahead. Hotel is a bit over priced and is more suitable for business trip.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StreetRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2013

Nice hotel conveniently located with a 10 minute drive to the IT business centres of Noida. Food was superb with a wide range of buffet available plus a decent a la carte menu (would recommend the steak after all those curry dishes). Also the kebab restaurant on the top floor was well worth a visit. Highlight of my stay was the interaction with the charismatic doorman, Keshav. His permanent smile lit up the foyer and it's worth a visit to get a picture of him with his massive moustache. Hopefully my picture addition should work :-)

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 35J0hnB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 9, 2013

I stayed here for a one week business trip, and was pleasantly surprised by quality of service from all staff.

Room was very spacious with all modern amenities expected in a business hotel. WiFi was free and fast.

Breakfast (included in room rate) was of a high standard, with both Indian and Western choices, including made-to-order hot items. I ordered room service on the afternoon I checked in, which was good. Only let down was Great Kabab Factory - both food and service were disappointing, though in the hotel's defence, this restaurant is not managed by them.

I packed my padlock key inside my suitcase and locked it on my last day here. Front desk staff promptly arranged for a handyman with a tool-kit to open my suitcase and retrieve the key.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikBajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casalpusterlengo, Italy
Level Contributor
273 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 5, 2013

the hotel is not bad at all, safe rooms and very good restaurants, the price is quite high but it's worth. the problem is that at check out moment one of the invoices for the dinners at the internal restaurant. since i'm traveling for business i need the invoices to claim back the expenses so this issue is quite disappointing. a real pity because otherwise the rating would have been higher.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniele M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
Level Contributor
170 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 15, 2013

Its an excellent Hotel with all Star facilities.
overpriced I would say so if its business trip then its the best place around noida but if you are spending from own pocket there are better deals I would say

Pro's
- Good spacious rooms
- All in room accessorizes provided
- I stayed for 5 days, and due to frequent change of plan had checked out 3 times only to check back in :) and was always welcomed, sometimes even at 3AM midnight
- Friendly and courteous staff
Con's
-------
Slightly Overpriced I fell
Dinner Buffet needs more variety for that cost

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rohitprakashmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Noida

Property: Radisson Noida
Address: C Block, Sector 55, Noida 201307, India (Formerly Park Plaza Noida)
Phone Number:
Location: India > Uttar Pradesh > Gautam Buddha Nagar District > Noida
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Noida
#2 Spa Hotel in Noida
#4 Luxury Hotel in Noida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Noida 4*
Number of rooms: 88
Official Description (provided by the hotel):
Strategically located near the corporate hub of Noida as well as the central business districts of Ghaziabad and Delhi, Radisson Noida lies within minutes of events at India Expo Centre and Mart and shopping at Sector 18. Only a 45-minute drive from Indira Gandhi International Airport and a 15-minute drive from the Noida city centre metro station, our hotel also offers close proximity to major hospitals such as Fortis, Metro, Kailash and Max. ... more   less 
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Also Known As:
Park Plaza Noida Hotel Noida

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