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“Extremely poor service”
Review of Savoy Suites

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Savoy Suites
Ranked #8 of 47 Hotels in Noida
Certificate of Excellence
London, United Kingdom
1 review
“Extremely poor service”
Reviewed April 29, 2013

Stayed with family for 3 nights in this hotel at end of March. A good hotel with good amenities but with worst manager that I have ever dealt. We didn't like his attitude. He is extremely rude and not at all customer friendly. He shouldn't work in the tourism dept. Changes his statements like a chameleon. The room service is not great. Food could be better.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sati S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaydeep B, General Manager at Savoy Suites, responded to this review, May 3, 2013
Dear Guest,

Thank you for your recent stay at Savoy Suites, and sharing your stay experience with us. We sincerely regret your undesirable experience with one of the staff members. We have promptly sent in an inquiry for the described incident and would like to ensure you that such events will not repeat in future.We also regret that your stay experience regarding our services was less than perfect.

We have noted your review with all seriousness and would like to assure you that your next stay with us would be even better. We look forward to hosting you again.


Thanks and Regards,
Jaydeep Bhat
Savoy Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Italian first
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English first
Texarkana, Arkansas
1 review
Reviewed April 14, 2013

Had stayed there after shifting from Fraser Suites because of close location to the office.Even though the rooms at fraser were comfortable but the service was poor.
Savoy Suites is ideally located and a comfortable place to stay.I was too lucky to negotiate a better price for my stay with lot of inclusions like free wifi,breakfast,free usage of health club facilities,one set of laundry.Stayed there for a month but never felt away from home,they have very attentive staff to take care of your needs,specially Benny at the lounge bar who always kept me entertained during my evening free time.The hotel doesnt have roomservice but they can arange for anything u want.The swimming pool and the health club is nicely mantained in a quite small area on the roof top.
I would like to thank the entire staff and the management team for making my stay a memorable one and look forward to stay again in near future alongwith my family.

Room Tip: All the Suites are same.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John_texas1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2013

Cotton Slippers were having green fungus on them, looked very old & dirty. White Towels were very old, seemed heavily used for many years with stains, torn & threads coming out of them, even though they were kept washed. Dinner & breakfast dishes were served COLD, Roti, Dal, Sabzi made & kept several hours ago in buffet and not even kept heated during service. Variety of dishes in menu for dinner & breakfast is pathetic and with very limited choice. Preparation of dishes is also very poor. TV & other electrical appliances have loose connection. Overall, property is old, at a good location but not maintained well. Service is very poor including the hotel staff with NO attention to detail.

Room Tip: AC is good & provides effective cooling. General ambience is good, its quiet, well lighted. It i...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VivekM921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaydeep B, General Manager at Savoy Suites, responded to this review, May 3, 2013
Dear Guest,

Thank you for recent stay at Savoy Suites, and sharing your stay experience with us. We regret the inconvenience caused to you.I have personally looked into this matter and also shared your valuable feedback with the relevant teams. We would like to assure you of a better experience.

Do let me know when you are next in Noida and please be assured that the team is geared up to ensure that your perception about the hotel changes for the positive and I will be pleased to personally look after all the aspects of your stay.


Thanks and Regards,
Jaydeep Bhat
Savoy Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agra, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 26, 2013

I was hre for day stay in this hotel very good hotel with all amenities designed very well . But only thick is they don't have room service. But THAY have kitchen and leaving room and bed room and at very good price. S if some one is going to india expo mart pl stay here its very close less than 1 KM.

Room Tip: Do not go to this hotel
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devrcg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
1 review
Reviewed March 25, 2013

Given the location, it was a decent place to stay. However, I expected the quality of accessories in bathrooms could have been better. Some of the things were missing. Overall, I could say it was no nonsense hotel;

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Business_007 A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chandigarh, India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 22, 2013

Stayed at Savoy Suites Noida a couple of times in the last six months and believe you me that this experience is totally something else. The all suite property offers a roof top swimming pool and a full fledged Gym. Apart from that the staff is very accommodating and the General Manager of this property Mr. Bhat is a true professional taking care of smallest needs of customers.

Room Tip: Choose this property for a long stay in Delhi region, you would not regret it.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arvindmahajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
96 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed March 1, 2013 via mobile

I was hre for day stay in this hotel very good hotel with all amenities designed very well .
But only thick is they don't have room service.
But THAY have kitchen and leaving room and bed room and at very good price.
S if some one is going to india expo mart pl stay here its very close less than 1 KM.

Stayed February 2013, traveled on business
Helpful?
Thank Dayaker Reddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Savoy Suites

Property: Savoy Suites
Address: A - 79a, Noida 201301, India
Location: India > Uttar Pradesh > Gautam Buddha Nagar District > Noida
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 47 Hotels in Noida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Savoy Suites 3*
Number of rooms: 42
Official Description (provided by the hotel):
Savoy Suite is a strategically located complex of 44 deluxe serviced apartments that offer a seamless blend of the luxuries of a hotel and the comforts and privacy of a home. Located in Sector 16, NOIDA, Savoy Suites is close to Sector 18, the hub of all activity and requirements in the area. With the DND Flyway, Delhi city and its offerings a mere 10 minutes drive, keeping you in close proximity to anything you require! ... more   less 
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