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“Great value, good service, but still not complete”

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Sheraton Jiangyin Hotel
Ranked #1 of 167 Hotels in Jiangyin
Certificate of Excellence
Reviewed March 14, 2012

A very nice hotel and great rate. The rooms are modern and the corridors quite stylish - you feel like ur in a luxury brand property. I was greeted at the door by name and several staff knew me by name even though this was my first time at this property and I am only SPG gold.

Parts I'd the hotel are still being built so not complete. They need to finish quickly to be up to standards.

Location is not city center but a 11 rmb taxi ride away. But I guess most business travelers are going to a plant or site anyway.

Would definitely stay again.

  • Stayed: March 2012
    • Value
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Thank onemorehotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina W, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this reviewResponded March 23, 2012

Dear Guest,
Warm greeting from Sheraton Jiangyin Hotel!
Thank you for choosing to stay at Sheraton Jiangyin Hotel and taking your precious time to address your experience duing your stay here. As our vision said " go the extra step, deliver great guest experience". And we are very happy that you enjoyed your stay.
Regarding to the facilities you mentioned will be grand opened in the second quarter of 2012.
We are looking forward to welcoming you back.

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84 - 90 of 174 reviews

Reviewed December 17, 2011

If your business bring you to Jiangyin (close to Wuxi), stay at Sheraton (check the address carefully, there are 2 Sheraton in this city). Big room with very fresh bathroom. Fruits offered in the room. Breakfast offers various choice. Bar in the lobby. Suitable for conference. Paid 598 rmb/night with breakfast.

  • Stayed: December 2011, traveled on business
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Thank Anne-Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria W, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this reviewResponded December 27, 2011

Dear Ms.Anne-Christine, thank you for choosing and staying at Sheraton Jiangyin Hotel! We are excited to hear that you had a wonderful stay here with us! We are very pleased that you are satisfied with our service and the hotel overall. Looking forward to welcoming you in the near future!

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Reviewed September 12, 2011

English is an issue with stuff at the hotel. Restaurants/reception and other services are not of 5 star class mainly due to their language problems. Generally a good and quite hotel but without any further amenities (the Bar is dull).

  • Stayed: May 2011, traveled on business
    • Value
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Thank YiannisV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

What a service! - this is the second best hotel I've stayed on (No. 1 is still Acapulco - sorry for that China!)

  • Stayed: September 2011, traveled on business
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Thank Pellelain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria W, Manager at Sheraton Jiangyin Hotel, responded to this reviewResponded October 13, 2011

Thanks you for staying at Sheraton Jiangyin Hotel and taking the time to share your experience. We are excited to learn you enjoyed your stay with us and would love to have you consider us your home away from home. We look forward to seeing you soon.

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Reviewed June 4, 2011

Brand new hotel, the best in Jiangyin city. I stayed with colleauges for 15 days.Very friendly staff (don't speak fuent English though). Nice , clean, spacious rooms. Chinese and western style restaurants with a big variety of choices. The only cons are the expensive prices in the restaurant (almost 280 RMB for a steak) and room's mini bar ( i.e 28RMB for a 330ml bottle of mineral water).Room internet access is charged 50RMB per day (unacceptable if you consider that even in 2 star hotels it's free of charge).

Room Tip: Ask for a room on the 7th floor
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  • Stayed: May 2011, traveled on business
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Thank mpijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria W, Manager at Sheraton Jiangyin Hotel, responded to this reviewResponded October 13, 2011

Thanks you for staying at Sheraton Jiangyin Hotel and taking the time to share your experience. We are excited to learn you enjoyed your stay with us and would love to have you consider us your home away from home. We look forward to seeing you soon.

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Reviewed March 13, 2011

We got an upgrade to a deluxe room on the 7th floor upon arrival. The staff was very helpfull and friendly, even if they didn't understand English.
The hotel is brand new, rates are great and rooms are spacious and tastefully decorated. The first day there was still plenty of breakfast at 10 AM, the last day at 9 AM the breakfast buffet was almost empty (breakfast until 10 AM). But if you ask the staff for something, they will try all possible to get you whatever you want.
Fitness and spa weren't open yet when we were staying there, but if the quality is as good as the rest of the service, than it is very promising!
I will definitely stay here again.

  • Stayed: March 2011, traveled on business
    • Value
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Thank Uitslaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria W, Manager at Sheraton Jiangyin Hotel, responded to this reviewResponded October 13, 2011

Thanks you for staying at Sheraton Jiangyin Hotel and taking the time to share your experience. We are excited to learn you enjoyed your stay with us and would love to have you consider us your home away from home. We look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed 6 days ago via mobile
Google Translation

Stayed: October 2017
Review collected in partnership with 单个酒店
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sheraton Jiangyin Hotel

Address: No.333 Binjiang Middle Road | Jiangyin, Jiangyin 214400, China
Location: China > Jiangsu > Jiangyin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 167 Hotels in Jiangyin
Price Range: $95 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Jiangyin Hotel 5*
Number of rooms: 298
Official Description (provided by the hotel):
298 spacious guests rooms and suites, and all feature our celebrated and signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. ... more   less 
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