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Reviewed April 21, 2019 via mobile

If you want a holiday to relax, close to nature with fun in the sun? This resort is JUST THE ONE!
We enjoyed every single minute and want to congratulate the team.
Will definitely visit again.
The Rohrs family
South Africa

Date of stay: April 2019
Trip type: Traveled with family
Thank Clubmedholid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded April 26, 2019

Hello Clubmedholid,

We are glad to hear about the great awesome holiday you had in our La Pointe aux Canonniers resort.

Can't wait to welcome you again ;)

Have a great day !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2019

The entire trip was brilliant and I cannot describe in words the fantastic service that we received at the Hotel. A special mention must be given to Akash who headed the group of children at the Kids Club where my two kids, Keagan and Shianne were involved in. What an amazing, patient and brilliant person, nothing was ever too much for him and he is to be highly recommended, he would be responsible for me to take my family back to this Hotel, my kids loved spending time with him as he created such a brilliant and entertaining environment.

The only negative was that we had to do a pre-authorisation on my credit card, when checking out I settled the full amount in cash and card however the initial reserved amount has still not been reversed and is still pending. This was not explained at the time. Apart from this the entire stay was brilliant. Thank you to everyone.

Date of stay: April 2019
Thank stephankwint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded April 26, 2019

Hello stephankwint,

We are glad to hear about the great family trip you had in our La Pointe aux Canonniers resort. It's so nice to hear your kids really enjoyed the kids club.

Our GOs will be pleased to read about your kind review. We can't wait to welcome you and your children during another Club Med holiday.

Have a lovely day !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019 via mobile

We spent u days at the hotel, and had a wonderful time. This hotel is really geared up for children and all the nieces and nephews enjoyed the kids club and had an amazing time. The choice of activities included in our stay was amazing and we had such fun on the beach as well.
Food was great, my only criticism is that there wasn’t an earlier sitting for the children in the evening which lead to some tantrums and late nights for the little ones but the range and quality of food was good.
Myself and my mother in law are lactose intolerant and there was plenty for us to eat.
Our room was beautiful, and our maid Varuna was amazing and so friendly. She left us a beautiful assortment of animal towels daily which brought us a lot of joy. Our room was always tidy and clean and had a lovely view of the sea. We will definitely be recommending this hotel to all our friends

Date of stay: April 2019
Trip type: Traveled with family
Thank Lizzieandnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded April 16, 2019

Hello Lizzieandnik,

We are glad to hear about the excellent holiday you had in our La Pointe aux Canonniers resort.It's amazing to read your nieces and nephews enjoyed the kids club, we will of course let our GOs know about it.

We can't wait to welcome you during another Club Med holiday ;)

Have a great day !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2019 via mobile

Almost all barmen were fine and friendly but the drinks were not of good quality certainly during the day and to go on the beach. Alcohol were kind of diluted while cocktails had very little alcohol. Let's not talk about the pressurized beer without bubbles

Date of stay: February 2019
Trip type: Traveled on business
Thank Naweid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded April 16, 2019

Hello Naweid,

We would like to thank you for your constructive feedback. It will indeed help us improve in the future.

We can't wait to welcome you again!

Have a lovely day,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2019

We spent 11 days at this resort towards the end of March 2019 and had a great time. We were greeted by a friendly GO who explained the amenities and we were very pleased that we could check into our accommodation after arriving. All resorts have their positives and negatives.

Positives:
1)The GO's were just amazing and went out of their way to make both my wife and I and our kids feel comfortable and well looked after. This especially in respect of Akash from the kids club who was just fantastic and really put in the extra mile.
2)The food on offer was fantastic and and well varied. Even though it was a buffet, we never got bored during our 11 day stay.
3)The amenities were good, with lots to do.
4) Although our room was dated, it was large enough with a very comfortable bed and the aircon kept us cool and always kept clean.
Negatives:
1)The resorts use of single use plastic is very concerning. When you requested a drink outside you were provided with a single use cup. I understand the concern of glass around these outside areas, but it would be wise to invest in reusable plastic.
2) I really enjoyed the beer, which is fantastic when it is cold. However, it was always warm at both the main bar and beach bar.
3) Towards the middle of our stay, the beach become dirty with sea-grass which was only cleaned towards the end of our stay.

Conclusion
I would definitely recommend this resort as an ideal resort to spend a relaxing time in Mauritius with some things to work on.

Date of stay: March 2019
Thank JasonL5641
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMed, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded April 16, 2019

Hello JasonL5641,

We would like to thank you for your awesome review. It is so nice to hear about the great time in our La Pointe aux Canonniers resort. Our GOs will be delighted to hear about your very kind words.

We can't wait to see you again for another relaxing holiday ;)

Have a lovely day !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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