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Club Med La Pointe aux Canonniers
Certificate of Excellence
Reviewed 3 weeks ago

We have just returned home from our fabulous holiday at La Pointe. We travelled with 2 children, ages 9 and 7. We love the all-inclusive aspect of Club Med, and we took full advantage of all the amazing activities available. All the GOs were excellent, especially those at the sailing/kayak side (thanks especially to Nicholas and Gael) who were patient with the kids and kept a watchful eye. Also to Adel at archery, Nick, DJ, Chayanne and co at kids club; and Brian, Stephen, David and Anoushka at water-skiing. Our cleaner Sheila took great pride in keeping our room spotless and creating a magical creature from our towels every day.
The food was also excellent - unbelievable quality for the amount of people that were catered for every day. And there was something for everyone at every meal.
My one complaint is that, although the location of our room in Fond du Sac was perfect - close to the beach and wonderful view - there was a building behind it that blasted loud music every night to the point where, on Friday night, I felt like I was in a night club. Luckily my kids were too tired to notice, but my husband and I could not sleep until I called reception to complain well after 11pm. The noise died down shortly thereafter but was back again before 07h00 on Saturday morning. So my only advice would be to not stay in Fond du Sac block.

Room Tip: Do not stay in Fond du Sac. Rather stay in a block more towards the tennis courts.
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  • Stayed: October 2017, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded 3 weeks ago

Hi Anna,

Thank you for your nice words. We are glad that you had a wonderful stay with us at La Pointe aux Canonniers. It is nice to read that you loved our amazing team of GOs and that you enjoyed the food so much. We are happy to see that your issue with the noise was sorted out quickly with the reception.

We hope to see you again really soon,

Kind Regards,

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5 - 11 of 584 reviews

Reviewed 4 weeks ago

We just returned from 2 weeks at Club Med aux Canonniers.
our son who is 14months old enjoyed going to the baby club

With our son in good care with his nani ADNDJOU , my husband and I were able to relax and enjoy the beach, and free time together. The atmosphere at the club is friendly and relaxed
the staff very, very friendly and helpful, service fantasic especially SID ,STANLY & GUSTAV from public relations who made us feel like home.

The food was great, especially the yummy French Cheeses served at lunch and dinner. The tropical fruits are delicious! the meat seemed fresh and the do-it-yourself kind of salad station was fresh and nice
the room was lovely and clean. Our bed had flowers on every day after our room was cleaned. What a lovely gesture!
Had a small issue with the sink blocking but it was sorted out pronto even before we reported!

The resort is absolutely amazing and so much to do, or if it is your choice - do nothing!
However we recommend that you take part in the water sports, such fun!
If you are looking for a tropical beach holiday and you have kids, look no further
The beach is great and the pool and main area are fantastic.

I cannot think of a better holiday to relax after a tough year. We are completely "recharged" for the year ahead.We will definitely visit you again and also recommend this hotel to everybody.

  • Stayed: September 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank DmanLifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded 4 weeks ago

Hi DmanLifer,

Thank you for your nice review. We are glad that you and your family had such a great and relaxing stay with us at La Pointe aux Canonniers. It is nice to read that your son loved the Baby Club and that you could enjoy the beach at the same time. We are happy to see that you loved the food too and the water sports!

We hope to see you again soon,

Kind Regards,

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Reviewed 4 weeks ago

We were two couples who stayed in the Belaire Block at Club Med La Pointe Aux Cannoniers, with a sea view. The unforunate thing was we had no sea view, as we looked straight into the large palm trees on the grassy area in front of our room. Never the less the rooms were spotless and clean. Always smelt fresh and you could see the cleaner took alot of pride in her job. The week at the resort was very quiet, due it being low season, so at night it was a 5 course "SET CHEF" menu. What a menu it was! The food was fabulous! Every night was a different theme and the GO's would come and join us at the tables. Needless to say we had the loudest table in the resort. We were treated so kindly by everyone! We felt like family at Club Med and really didn't want to come home after 8 nights. The night life was awesome (in JHB we go to bed early due to the rat race), but here we lived it up, dancing and socializing until early hours of the morning. How do we say thank you to everyone that made our holiday so amazing? We felt like teenagers again. We would like to thank: Gustav Louw, Martin Robert Kaparang, Piwwa Babajee, Genevieve Du four, Brendon Messop & Merlin Chelliah, Precious and Juliana! These are all staff members at Club Med that have now become our long life friends. We had such an amazing time! We would go back anytime. NOTE: This resort is for partying, socializing and making new friends. Living life like it should be lived.

Room Tip: The Belair Block was nice and quiet. Away from the party animals.
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  • Stayed: June 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Marisha2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded 4 weeks ago

Hi Marisha2015,

Thank you so much for your lovely review. We are glad that you, your partner and the other couple had such a wonderful stay with us at La Pointe aux Canonniers. It is nice to read that you enjoyed everything about the resort: the room, the food, the late night parties and especially our amazing team of GOs.

We hope to see you again soon,

Kind Regards,

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Reviewed September 30, 2017

From meeting us at the airport to dropping us of were exceptional. The staff is hiper friendly and efficient, food good and facilities also good. Flvia, the Resort Manager is very hands on and made a point of moving amongst theguest to find out if we were still enjoyinh our stay. Veneesha, the lady that looked after our room was so good, always smiled and asked if everything was still ok. The only downside is the noise from pool parties can be disturbing but luckily our room was far enough to not ne a nuisance.

I will go back there any day, thank you Club Med, Flavia and personnel.

Room Tip: Try to ask for room some distance from the pool
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  • Stayed: September 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TobieO2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded 5 weeks ago

Hi TobieO2016,

Thank you so much for your review. We are glad to read that you had an amazing stay with us at La Pointe aux Canonniers. It is nice to read that you liked your room, the food and our wonderful team of GOs.

We hope to see you again soon,

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2017 via mobile

We are 5 couples with kids here for the week. I write this post while I am on my stay. The kids all love it, so much to do. But as adults you have to make peace with the fact that you take pain for that.

I have been to many resorts in Mauritius and this is the worst for food and service. The food is the standard average buffet and even if you want to get into the ala carte restaurant for dinner you can't because it's only open a few nights a week and is always fully booked when you ask. You feel no personal attention what's so ever whether it be from the waiter, the bar person or any of the managers. It feels like they are just going through the motions per the club med handbook and the guest should not be allowed to deviate from that. Quite creepy actually.

For a holiday that both you and your kids will enjoy for the same price look at the beachcomber or lux hotels for similar prices.

With all of that said I have only heard good things about club med Albion. Go figure...

Stayed: September 2017, traveled with family
Thank Shaun G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded September 29, 2017

Hi Shaun,

Thank you for taking the time to write a review on Trip Advisor.
We are sorry to read that your experience at La Pointe aux Canonniers did not meet your expectations.
It is unfortunate to read that you found the food to be of an average level and that you did not get any personal attention. Please, be assured that this is not the behaviour that Club Med tries to convey.

We are glad that the children of your group had, despite this, enjoy their holidays.

We hope to see you again in any other Club Med resorts,

Kind Regards,

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Reviewed September 26, 2017

My dad and I went to Club Med Pointe aux Canonniers in June and had such an amazing time (we actually extended our stay by 4 days)! We have been to other Club Meds before, but this one is certainly one of the best. The GOs (the staff who run the activities and look after the guests) really make this resort. They are so friendly and do everything they can to make your stay fun and memorable. The Chief of the resort, Merlin, is a real asset. We were one of the few English speaking guests, but she made the effort to chat with us everyday and put us in touch with the other families there. She even made me a special Mauritian healing drink when I was feeling ill on evening.

The GOs run the activities very efficiently - we loved the watersports; swimming, waterpolo, pool games, waterskiing and kayaking. They are all professionally run but in a fun way for both beginners and advanced.

As always, Club Med didn't disappoint on the food! There were buffet and a la carte options at dinner. For couples, I definitely recommend the a la carte option at least once, This happens at the sea front restaurant and is beautifully decorated for a relaxed, quiet dinner.

The evening entertainment includes shows and games, and you are able to party until the early hours of the morning every night and the GOs keep the party going with such enthusiasm throughout.

Highly recommend this resort - thank you to everyone who made our stay so memorable! We will be back.

Room Tip: ask for a sea view - although you spend so little time in the room it doesn't really matter!
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  • Stayed: July 2017, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank GeorgieScarles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded September 27, 2017

Hi GeorgieScarles,

Thank you for your review. We are glad that you and your dad had a wonderful stay with us. It is nice to read that you both loved the water sport activities and the food. :)

We hope to see you again soon,

Kind Regards,

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Reviewed September 23, 2017

Resort layout and beach is nice.
Staff attitude specifically security and local staff were not welcoming and rude to any local guests who came to visit.
Food was below average and not freshly prepared.
There was bias in treatment of people based on race and language spoken.
This is now in comparison to club med Maldives which I did in July with the family.
Will never stay here again

  • Stayed: September 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank JJMN22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Guest Relations Manager at Club Med La Pointe aux Canonniers, responded to this reviewResponded September 25, 2017

Dear JJMN22,

Thank you for taking the time to write a review on Trip Advisor.
We are sorry to read that your experience at La Pointe aux Canonniers resort did not meet your expectations.
It is unfortunate that you had the feeling that there was a bias in treatment of our GMs.
Please be assured that this is not the case and that Club Med does not condone this type of behaviour.
Please feel free to contact our UK Customer Relations Department (or the CRM of the country where you booked from) at customer.uk@clubmed.com if you want to discuss this matter further. Our team will be happy to assist.

We hope that despite this experience, we will have the chance to welcome you again in any other Club Med resort,

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Med La Pointe aux Canonniers

Address: Grand Baie, Pointe aux Canonniers, Grand Baie, Mauritius
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie > Pointe aux Canonniers
Hotel Style:
Ranked #3 of 5 Hotels in Pointe aux Canonniers
Price Range: $418 - $879 (Based on Average Rates for a Standard Room)
Number of rooms: 281
Official Description (provided by the hotel):
In the Southern hemisphere, in the heart of the Indian Ocean, Mauritius brings together all kinds of beauty. You can marvel at a palette of colors, from the evergreen mountain to the perfectly blue sea, from colorful gardens to the beach of coral sand. In this unspoilt natural setting with abundant greenery, the colonial-style bungalows of La Pointe aux Canonniers, gently rise above lush green lawns awash with hibiscus. In this atmosphere of variety, you will discover this renovated Village. ... more   less 
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Also Known As:
Club Med La Pointe Aux Canonniers Hotel Pointe Aux Cannoniers
Club Med Pointe Aux Cannoniers
Pointe Aux Cannoniers Club Med
Club Med La Pointe Aux Canonniers Mauritius

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