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“Best Family Vacation!”

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Club Med La Pointe aux Canonniers
Certificate of Excellence
Aberdeen, United Kingdom
1 review
“Best Family Vacation!”
Reviewed April 6, 2014

The whole experience was outstanding... from the employees, the location, the excursions, and activities. We highly recommend this location for all.
Everyone (guests and employees) were so friendly and welcoming. It was a great mix of family time, and allowing the children to have their own time, and grown up time too.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,609 reviews from our community

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Rating summary
  • Location
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Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Durban, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2014

We were part of a group of sixty South Africans and spend four nights at the Hotel. On arrival at 21h30, we were shown to the dining area, where there was almost no food left. Surely the staff must have known a group of sixty guest still need to have dinner. Next morning everyone in our group got a wake up call at 5h30 ( 3h30 South African time ). This apparently was a "mistake". The staff at the bar were not keen or helpful at all. Made me wonder if the service levels would have been better, if everyone had to pay for the drinks, the tips might have helped!
The resort is situated on a very nice location with lots of activities. Beach staff were helpful and friendly. We had a good time on the beach during the day. The catamaran cruise excursion to the island is not worth it, a few guest suffered from seasickness.
Four star resort, I wonder.......

  • Stayed March 2014, traveled on business
    • Value
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Helpful?
4 Thank Ihn2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mauritius
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 15, 2014

My day at club med:
rude security officer asked us to wait for 30 mins outside the hotel.
no menu card at the bar and additionally the barman compelled us to have a beer instead of a mojito whereas the real reason why he can't give us a mojito was that the mint was not available even at 11.30 at the bar.
there was a total lack of professionalism from the part of employees there...the concept of delighting your customers or even exceed expectations seems like things which are not in the plans of club med.
cutting cost is their only objective.
first timers are not recommended to go there since on their arrival, no explanation is given to them about the activities and facilities available.
discrimination is a reality there...we, local people, were disallowed to take more than 2 pancakes whereas a tourist was allowed to have 6...!
what's the purpose of cleaning every single stone found near the pool when you can't offer the basics in terms of courtesy and professionalism.
on the whole, it is not really worthy to go there now compared to how it was like years back.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank pravesh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 1, 2014 via mobile

We decided to go to clubmed as we have a little daughter and wanted to try the baby club, which turns out she loved the Gos where friendly with her and the children comes first, and everything was taken care off. From camping cot to baby chair and purity. The beach is amazing and the resort has a beautiful stretch and Grand Baie is walking distance , which i still think is the nicer part of the island all and all Well be back next year same time same place. One last thing extend for 2 extra days its not that much extra as air marituis flights arrive late at night and leave early in the morning so 2 days are lost.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reywoeke4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beau Bassin - Rose Hill
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 16, 2014

Went there with friends for End of Year Party to spend a day at the hotel.
1. When we call for booking the reception said from 1030 to 1800. When we arrived it was 1100-1800.
2. For 30 minutes the security personnel kept us waiting on the parking. We were not even allowed to wait by the reception. Then the question is, what is the use of the couch which are next to the reception?
3. Once we paid for the day no one explained what are the sports and games facilities offered for the day. They did not even had a program leaflet.
4. On the bar, there were no menu. When we asked for the different cocktails available, the bar man said 'all cocktails are basic cocktail...'. How do we client guess what a basic cocktail is?
5. For lunch, at the table while i was still eating the waiter came and took away my plate.
6. Tea time, we went in for tea and pancakes. The cook told us not to take more than 2 per person. Meaning we were 10 persons, then we should all queue up one after the other. We are not allowed to take for our friends. But a tourist in front of us has 6 pancakes in his plate and was not given such mediocre treatment.
7. No greetings from personnel. And Personnel among themselves were swearing to each others.
8. On the phone for booking the reception told us to bring our own towels because they dont have the number of towels they normally should have.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg south africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 31, 2014

We arrived late on the evening of 25th January2014 . Our progress through the new Mauritius airport was swift and transport to Club Med was efficient. The lady from club med accompanied us to the resort asked one question and fell asleep for the rest of the hours journey.
We arrived at the resort at 10pm, We were dumped in the dining room and recieved no help as they were rapidly clearing tables. This clearing process we discovered takes place midway between most meal times and receives the attention of the staff over serving guests. It is most annoying to find our dirty dishes still on the table after returning from the buffet. We had to walk to a waiter every time we needed service! There are no buggys to pick you up so you can get a good soaking on the way to dinner. Why do the staff conveniently forget what you ask for? The pool area is disappointing . Lastly get rid of the cats the run the dining room!

Room Tip: Bel Ombré is quiet and very nice with a lovely beach area. Not practical though for children as too...
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  • Stayed January 2014, traveled as a couple
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Helpful?
4 Thank Philippa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Hasharon, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 26, 2014

Imagine that you are falling into a magnicifent point in our world, surrounded with absolute beauty, joyful activities and loving happy people all over you, that after a few days it fullfils your soul with a new kind of blooming! I had my best vacation in those 9 nights i spent there. Their host style, is a kind of pure and rare good will. they will make anything to make sure you are happy.Specialy Shiv, who was a kind of SHIVA hepful and kind, Kendy who formulated a totale fashion collection for me at the boutiqe and was the most fun and delightful GO, and Liza who helpet in so many ways. The hotel is full of activities and fun. My room was deluxe and was amazing! the food is served arround the clock and is good. GO are fun that i couldn't stop laughting. I enjoyed so much that i forgot to rest...

Room Tip: Take the rooms with view to the sea. 3 floor. far from the center of the hotel
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  • Stayed January 2014, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Ronit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med La Pointe aux Canonniers

Property: Club Med La Pointe aux Canonniers
Address: Grand Baie, Pointe aux Canonniers, Grand Baie, Mauritius
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie > Pointe aux Canonniers
Hotel Style:
Ranked #3 of 5 Hotels in Pointe aux Canonniers
Price Range (Based on Average Rates): $$$$
Number of rooms: 281
Official Description (provided by the hotel):
In the Southern hemisphere, in the heart of the Indian Ocean, Mauritius brings together all kinds of beauty. You can marvel at a palette of colors, from the evergreen mountain to the perfectly blue sea, from colorful gardens to the beach of coral sand. In this unspoilt natural setting with abundant greenery, the colonial-style bungalows of La Pointe aux Canonniers, gently rise above lush green lawns awash with hibiscus. In this atmosphere of variety, you will discover this renovated Village. ... more   less 
Also Known As:
Club Med La Pointe Aux Canonniers Hotel Pointe Aux Cannoniers
Club Med Pointe Aux Cannoniers
Pointe Aux Cannoniers Club Med
Club Med La Pointe Aux Canonniers Mauritius

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