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“Horrible destination”

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Club Med La Pointe aux Canonniers
Certificate of Excellence
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Horrible destination”
1 of 5 bubbles Reviewed February 12, 2013 via mobile

I traveled Mauritius ample times, and expected the "great club med experience", unfortunately it was terrible.
Upon arrival We were so disgusted that we decided to leave and go somewhere else, literally throwing thousands of Rands to the wind, but we could not accept the quality of the resort and will never contract with Club Med in the future.

Rooms are archaic and not maintained
Public have access to swimming pools, and we were warned to keep our rooms locked.
Pool facilities are worn and not maintained.
The staff were rude and literally threw our luggage unto the golf cart.

My advise.... Do your homework since we did not receive what was promised.

Stayed January 2013, traveled as a couple
Helpful?
11 Thank Mercades S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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  • Turkish first
  • Any
English first
Paris, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

We just spend 2 week in club med.. Excellent hotel, beautiful rooms, best place in mauritius, friendly GO especially in baby club. My son loved to spend the time with them (nirvana and vanessa GO) and new friends. Perfect hotel for a family vocation.
The only problem is the food, poor chose of menu and bad quality of food especially meet.
But if you are ready to loose some weight the best place to have salad and fruits.

Room Tip: deluxe room is perfect for a family with children. ask for the duplex.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

Spent a week here for a break in the sun at the begining of September.
The resort is located on a pristine strip of beach with all the watersports your heart could desire. The great thing with Club Med is that you get exactly what you expect, all inclusive food, entertainment, activities, friendly staff.

The only gripe is that if you want a relaxing holiday it can get a little tricky. The pool was never quiet with constant water aerobics and loud music playing for a large portion of the day.

Rooms were decent although the resort is possibly showing its age in certain respects.

I would recommend this resort for people with young children or groups of friends where the idea is not just to chill completely

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

The GOs of the Baby club were fantastic!!! warm, competent, available, smiling, and very professional. Ideal to leave babies and enjoy the activities of the club during the day.
Thanks so much to Judie, Deborah, Firinga, Pocahontas, Neervana, Eugenie, Rachel, etc.!!!!

On the contrary, receptionists were really not willing to help.

Rooms are extremely noisy, it is not possible to sleep/rest when the music is playing at evenings and nights.

Good activities overall. Nice beach, good food and snacks.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elio b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 19, 2013

13 of us including 5 kids. what an amazing experience, awesome food, awesome service, nothing that the staff wont do to please guests. Kids aged 9 to 17 all had a ball, so much to do and never a dull moment. And absolutely awesome holiday. Will definately go back.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brendan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

just back home from 3 weeks in "paradise"... my favourite club in the world has again a great team of GOs with sparkles in their eyes, under the superb management of Karim (Chef de Village) and Désire (Chef Sport/Animation). A great mix of splendid location - great for fun in a relaxed environment, with family and/or friends - professional staff, GOs and GEs always ready to help... well organised sport activities, shows and parties in the best Club Med tradition - a number of great dancers/actors in the team made each show a real event. Difficult to think about something that could be added to a place that makes every day of the holidays a special surprise... The beach party and the pool party need a special mention - great fun for all the guests. New Year's dinner, fireworks and party were organised perfectly. Waterskiing is the top sport at the club - great team on the jetty, able to create a very pleasant atmosphere and to manage the heterogeneous crowd of beginners and pros. Time to book the next holiday ;)

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FrancescaC72187791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

La Pointe for family fun, and big groups works perfectly. ClubMed has a template for all their resorts, and they keep this as a great standard up at all their resorts. La Pointe is no different. 

The resort is definitely more family friendly than Albion (the other Club Med on Mauritius). The location really is very special too, and there are a lot of activities to do without having to leave the resort. If you are into group activities and meeting new people you'll have loads of opportunities for this, yet if you want alone time, the resort is so big that you could easily disappear for a few hours.

If I had to rate the facilities separately...
- Staff. Very helpful, sincere, very knowledgable, and really eager to help. 
- Facilities and activities. Lots to do, and always taken care of and maintained well
- Rooms.    4 (minus) out of 5. we stayed in a deluxe room though, and I'm guessing that a standard room probably would have gotten a 3
- Food.   3 at best. Of all the CM's I've been to, this one is in the most in need of a Ramsay visit. The food really became monotonous, and this is not the ClubMed standard. At the other resorts that I've been to at least mix it up a little. The Soda machine in the restaurant did not work on 3 of the days we were there, and you actually consider having food from the kids section at some point.
- Overall.  4 out of 5. Not a romantic beach holiday, but a great family resort. It achieves what it's meant to achieve.

All and all a good Family ClubMed.

Room Tip: Splash out a bit, and. Get a sea view room, and make sure it's a deluxe. Stay far away from th...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Med La Pointe aux Canonniers

Property: Club Med La Pointe aux Canonniers
Address: Grand Baie, Pointe aux Canonniers, Grand Baie, Mauritius
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie > Pointe aux Canonniers
Hotel Style:
Ranked #3 of 5 Hotels in Pointe aux Canonniers
Price Range (Based on Average Rates): $$$$
Number of rooms: 281
Official Description (provided by the hotel):
In the Southern hemisphere, in the heart of the Indian Ocean, Mauritius brings together all kinds of beauty. You can marvel at a palette of colors, from the evergreen mountain to the perfectly blue sea, from colorful gardens to the beach of coral sand. In this unspoilt natural setting with abundant greenery, the colonial-style bungalows of La Pointe aux Canonniers, gently rise above lush green lawns awash with hibiscus. In this atmosphere of variety, you will discover this renovated Village. ... more   less 
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Also Known As:
Club Med La Pointe Aux Canonniers Hotel Pointe Aux Cannoniers
Club Med Pointe Aux Cannoniers
Pointe Aux Cannoniers Club Med
Club Med La Pointe Aux Canonniers Mauritius

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