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“Wedding reception”
Review of Harvest Hotel

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Harvest Hotel
Ranked #8 of 9 Hotels in Cromwell
Reviewed November 30, 2011

I would highly recommend the Golden Gate Lodge for your Wedding. I got married in the beautifully maintained court yard outside of the conference centre and also had my reception at the Conference centre. We all had the best day EVER and this mainly comes down the exceptional staff who helped plan our special day. Karen and her team made my wedding day the most memorable day ever, the day was so relaxing and the word stress did not even come into it. I wish I could do it all over again. The conference did not even look like a conference room after all the beautiful chiffon coverings went up all around the walls and ceilings...it looked like a wedding venue! The rooms we had were very clean, comfortable and spacious and all with balconies or courtyards. The reception/bar/kitchen (all staff) we so very friendly and accommodating. Glen and his team run a fantastic business, if anyone is looking for somewhere to have your wedding service and wedding reception all in the one place, this is the place to go. The majority of our guest stayed at the Golden Gate also, therefore no one has to drive anywhere...convenience at your door step!!!! Once again, thanks to Glen, Karen and team, you truly have made my wedding day a memorable one....cheers

  • Stayed: November 2011, traveled as a couple
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Thank happycouple121111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 - 82 of 84 reviews

Reviewed November 3, 2011

This is a really nice motel with fantastic views of the mountains from the front rooms.
The rooms are large but very cosy and nice
Dinning room was great with good meals.
The one down is that the upkeep was not as good as it could be with the carpets in the halls really tatty, but the service and freindly people more than made up for that.

Room Tip: get a front room, we had the down stairs but a balcony room woud be ok as well
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  • Stayed: October 2011, traveled as a couple
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Thank reginaldconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2011

Good service from the front desk and clean and comfortable room. We had a disability room which meant more room and a bigger shower which was great. Tv could do with upgrading though but overall a pleasant stay.

Our room was ground level so we could sit outside and enjoy the air. The only grump was that it was the first hotel I had stayed in that we couldn't dine in the dining room - in this case it was booked out!

  • Stayed: April 2011, traveled as a couple
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Thank MrFo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlenChristiansen, General Manager at Harvest Hotel, responded to this reviewResponded April 27, 2011

Thank you for your review. Your comment regarding the TV has been noted, an upgrade programme is being implented on all our TVs.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2011

We did not stay at the Golden Gate but we did eat in the dinning room.
The service was good initially and we ordered our first and only round of drinks. About 10 minutes later we ordered our meal, about 10 minutes later we heard a loud disscussion about one of our orders. 30 minutes later we were still waiting on our order and feeling thirsty we tryed to attract the attention of the staff to order another round of drinks. About 15 minutes later our meals arrived, at this stage our 4 year old nephew got down from the table found a jug of ice water and served us with our drinks.

Poor service in the dining room would make me think twice about staying.

  • Stayed: January 2011, traveled with family
    • Cleanliness
Thank HamiltonGolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2010

Clearly visible fom the main road on the edge of town, this big hotel (by NZ standards) provided a very welcome night's comfort for us. Our room was large and light with double opening doors on to a patio (upstairs rooms have balconies) with a queen bed and double sofa. The decor and furnishings are a bit 1970s, bu everything worked and it was very comfortable. Attached is a public bar, cafe/bar and restaurant, and there are delightful flower-filled gardens. One bonus was the free guest laundry, but a bigger one was the friendliness of the all the staff, from the receptionist to the those in the bars.

  • Stayed: February 2010, traveled as a couple
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Thank UKPeripatetic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2009

We stayed here for one night during a tour in Nov 2009.

The Golde Gate lodge is more of a motel than a hotel. The rooms are spread around in different wings with little courtyards between the wings. Sometimes it was a bit hard to find your way around as some of the doors were locked and some were not.

The room we had was basically OK: fairly big, passable but uninteresting decor and fairly clean. However, the room configuration was really strange: there was a tiny bathroom with a bath and a toilet seat, but the basin was in the room, in the "kitchenette". I found this a bit strange and not too convinient or hygienic. The bathroom was a bit of a let-down: it was small and old, with a loud fan.

Even though the room was basically OK, the disappointment was the service: because of a conference, the main restaurant was closed and the meals served in the bar. It took over 20 minutes for our drinks to arrive and a further half an hour to get our food. The mussels in coconut cream with chilli and coriander were quite nice, but we didn't dare to order dessert as it would probably taken yet another half an hour to come. The dining experience was probably the worst we had in NZ, all due to the slow service. Having a full house of conference guests is no excuse for a conference centre: they should have more staff if they can't run the business with the staff they have. The breakfast was OK: there's a buffet of cerals, toast, coffee and juices and you order your hot breakfast from the staff. Again the food took quite some time, but was OK.

One of the few positive aspects was a reasonably priced internet connection (as opposed to most of the hotels in NZ). We took a stroll in the town after dinner, and noticed that there are quite few accommodation alternatives there, and next time I would stay somewhere else.

  • Stayed: November 2009, traveled as a couple
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1  Thank finntastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2008

While we did not stay at the Golden Gate Lodge accommodation we visited the Pisa restaurant in mid afternoon. The dinner menu began at 6pm and because this menu was more robust than the lunch time menu we asked the young bar girl if it was possible for the chef to make us something from the dinner menu. No joy there. The young girl said "no way, that can't be done". No apology, or could she suggest something from the lunch menu instead? Or perhaps we might like to come back at 6pm? Two other establishments on our travels throughout the Sth Island had willingly accommodated our request or at least provided us with an apologetic explanation. It was this young girls attitude that we found so appalling. She was more interested in polishing the glasses. Disappointing. What ever happened to customer service?

  • Stayed: October 2008, traveled as a couple
    • Service
1  Thank Blondini58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harvest Hotel

Address: Barry Avenue | Central Otago, Cromwell 9342, New Zealand (Formerly Golden Gate Lodge)
Location: New Zealand > South Island > Otago Region > Central Otago > Cromwell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Cromwell
Price Range: $102 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Harvest Hotel 3.5*
Number of rooms: 47
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