Travelled to Ensenachos week of Feb 22 - Mar 1 2013. Booked through West Jet out of Toronto, as always a pleasure. Joel our Rep was fanastic!
This was our second trip to Cuba, having stayed at Playa Pesquaro in Holguin 2 years ago. (which I loved and almost returned to)
Prior to arriving I had emailed Brenda the manager, requesting room location and a cot for our 7 year old. She answered me promptly and all my requests were made :) Thanks Brenda!!!
The trip from the airport was nice....good scenery. You could buy beer at the airport, bathroom on the bus :) Trip took about hour and half.
Arrived at hotel, taken to a room where we were given Champagne and a form to fill out. Once filled, we were given an envelope with room assignment and keys. I have to say this was the most efficiant way of checking in I have ever experienced, anywhere!!! Took about 10 - 15 mins tops!!! Excellent!
The grounds are very beautiful and lush. Very well manicured! Kudos to the ground staff.....try and tip these gents, as I am sure they are over looked. They always have a smile for you.
You will notice a smell that to me was constant. I think the fact the this resort is built on swamp land is the culprit. Some days it smelled like sewage.....I got past it.
We stayed in bungalow 39 in room 3923. Now it says noone has an ocean view....well I looked over the balcony to my right and there is Megano Beach with ocean view!!! Awesome :)
Rooms were very nice for Cuban standards. Large, bright and clean. We had clean towels everyday, fridge restocked with beer and water daily. *WARNING* If you have small children don't let them start the shower themselves....the taps are very toucy and that hot water is HOT!!
Our maid Meylaina (hope I spelled that right), was very nice.
As said before this resort is very large! With small children be aware of all the walking. Bring your stroller if you have one. I have a seven year old and after walking to the buffet 3 times a day she got a bit tired of it. There are golf carts that will go by periodically so you can hitch a ride.
**NOTE About the golf carts*** They share the same narrow walking path. They can be driving a little too fast. We were actually on a golf cart when the driver ran over a guys foot!!! Actually he stopped on the guys foot. He was screaming and yelling. My husband got off and lifted the cart over. (to the older couple who just sat there and didn't move off the cart or get off at all to assit, shame on you!!!) My husband ran to get ice and had issue with getting it from the pool bar. I think the guy was okay, we saw him the next day. So from that day on whenever a cart came by we would say "Watch your toes!!!"
The beaches - Are very nice...think Wasaga Beach ,(for you from Onatrio), of the Caribbean. Long white sandy beach very shallow. The snorkelling was just okay. Nothing really to see at Ensenachos beach other than the odd star fish. Megano Beach had better snorkelling off the the left. If snorkelling is a big part of your vacay then this is not the place for you.
If you want a shade spot you have to get up earlier than 6am. There are no Palm trees so you need a palapya. LOL I went down one morning at 6:15 thinking for sure I would get one this day! Nope, all gone. Instead I grab the only spot I could find with possible shade.....inbetween piles of seaweed and debris left over from Hurricane Sandy.
The Pool - We only went to the family pool. It was fantastic! The water park for the kids is great. Water was warm lots of kids which was good for my only child to make friends. (this is where she wanted to be the whole trip) The pool bar was awesome, staff friendly and quick. Give them a tip and they will keep the drinks coming!!
The Food - Bring your own ketchup if you and the kiddies like. We did and had several requests to borrow! I am sure ppl would have paid for it! LOL We also brought peanut butter.
As said in previous posts there was no butter for the week we were there, which is really not a big deal.
I myself didn't like the food much. What I did like to eat, (the pasta and fresh grilled meats) were to much of a pain to wait in the real long line ups. The staff are friendly but someone really needs to reorginize how the food is laid out and served. The pasta chef....doing I bowl at a time while there is a line of 20 ppl??
The Pizza Chef - EXCELLENT!!!! We would order our own pizza and he would bring to the table every night. Don't know his name as he didn't have a tag, but Good job!! :) My daughter loved the pizza.
Didn't do any excursions so I can't comment on those.
Lobby was nice. Entertainment was entertaining. Coffee was good, cocktails good.
The kids club with Lety was fun for the kids....maybe a bit more variety is needed, as by the end of the week was getting old.
Bring a flash light and go down to the beach at night and look for hermit crabs!
Bring your own beach towels....4 days before we got new ones and you do this at the family pool at small hut. Bring your own snorkelling gear.
Enjoyed our stay. Would recommend.
- Official Description (provided by the hotel):
- Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more less
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- Also Known As:
- Iberostar Ensenachos Hotel Cayo Ensenachos
- Occidental Royal Hideaway Ensenachos Cayo
- Royal Hideaway Ensenachos
- Occidental Royal Hideaway Ensenachos Hotel