The complex is very nice the beach is a dream if only they could organise the kitchen and the lighting system they would acheive their star rating. we visited this hotel jan 26 th t0 feb 3rd, every night we had to go to the front desc and request that someone turn the lights on the walkways . I almost was hit by a service kart that had no lights on in the complete darkness of the walkways. The buffet was very ordinary to mediocre. Line ups every morning at the egg station and at the pasta station at night. The beach snack bar was our favorite. Freshly made pizzas and burgers. Personel was very freindly and tried their best to make our stay pleasent. The a la carte restaurants where unaccessible up on arrival we whent to book and the only supper available where after 20:30. We walkked by the restaurants many times at earlier hours and there was many empty tables. Freinds stayed an extra week and told us upon return the the food situation only got uglyer on the second week.
We paid over $1300. for this trip and expected more from Iberostar
- Official Description (provided by the hotel):
- Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more less
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- Also Known As:
- Iberostar Ensenachos Hotel Cayo Ensenachos
- Occidental Royal Hideaway Ensenachos Cayo
- Royal Hideaway Ensenachos
- Occidental Royal Hideaway Ensenachos Hotel