We just got back from this resort and my family and I were terribly disappointed. First off, we originally booked it approx 1 week prior and one day before going there we receive our booking confirmation with a higher, completely different price. The cottages are clean, however the resort pics are deceiving, the splash pool for the kids was all green and swampy, the pool is apparently only heated by solar therefore was absolutely freezing, our kitchen sink leaked water and we were constantly cleaning up the water on the floor. Also, the second day we had no hot water....not sure what happened but we had to bathe the kids with cold freezing water. When I called and brought up some of these problems the staff was not helpful, all I heard for everything was it is beyond our control. There much better resorts out there and for less money, we will never be going there again. Not recommended in my opinion.
- Also Known As:
- Highland View Resort Ontario/Keene, Canada