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Highlander Hotel
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Reviews (710)
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All reviewssweet trolleyski norwestdessert trolleycoach partiesnewmarket holidaysdining roomcoach tourevening mealitison dealchristmas decorationsno liftwaiting staffmeal timesdinner bed and breakfastfamily roomfriendly hotelwould highly recommend this hotel
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412 - 417 of 710 reviews
Reviewed March 14, 2014

When you arrive the first impressions last. Signage was blocked by numerous vehicles parked both side of the reception area. The car park was full of potholes. The property was from an era when there was a winter of discontent in Britain. The bedroom remained in that era. The brown plywood door had been punched/palmed and the dent remained. TEN POUNDS WOULD HAVE SECURED A NEW PANEL. The tiling was beyond description. The main waste pipe was self evident. However the same could be said of the grout on the tiling......black. Best of all was the original plastic moulding as a vanity !!!!!! The menu for dinner....was limited...the food edible, but only just. Non nutritional storage would be a fair description. Breakfast was an experience. No menu. Orange juice on the table. Minimalistic.A disgrace for 2014.Oxford Inns should be suitably embarrassed to offer this standard of establishment. Nice staff. Dinner is a 100metre dash.......32 minutes for a three course meal .....with coffee, a sure course to indigestion. Nice lounge. Knock it down and start again......with 2014 amenities, which this part of the country deserves.

Room Tip: Don't go.
  • Stayed: March 2014, traveled solo
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2  Thank gastronaut_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia R, General Manager at Highlander Hotel, responded to this reviewResponded March 31, 2014

Sorry we did not meet your expectations - we have discussed your commets with my maintenance manager and restaurant supervisor. We are due have the car park rectified and chipped in the next couple of weeks and we are currently undergoing a bathroom refurbishment. Perhaps if you make a return visit, as many people do, you will see the ongoing improvements

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

We stayed in this hotel after finding an excellent deal on GroupOn to stay for two nights with the first night's dinner included and a bottle of wine in the room upon arrival. The décor of the hotel is very dated and the menus, both at breakfast and dinner, were very basic and traditional, but that's very much the style of the place. It's in a very convenient location for roaming 'round the Cairngorms and northern Perthshire. Most importantly of all for me, the bedroom and bathroom were spacious and impeccably clean. I'd recommend the Highlander for a budget stay in the area for couples or a group of friends willing to make their own entertainment (no excuse - even if you don't have a car, the local railway station is a short walk away).

  • Stayed: March 2014, traveled as a couple
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Thank S J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia R, General Manager at Highlander Hotel, responded to this reviewResponded March 31, 2014

Thank you for your review. We are pleased to hear that you enjoyed your stay with us and do hope that we will have the opportunity of welcoming you back.

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Reviewed March 11, 2014

My wife and I were booked into this hotel by Ski Norwest who have their base here.From our arrival to departure we were treated with the utmost courtesy by the friendly staff who make it their absolute priority to give you an enjoyable stay.This is a great value package..very popular too with coach charter companies,indeed the hotel was busy with happy pensioners who added to our enjoyment.Unexpectedly,we had live entertainment for two nights (super) and yet there is a quiet lounge,should you wish to relax with you drinks and chat ...all in all an allround hugely pleasant break..and yes, we will be returning !

Room Tip: ..we were advised that some rooms have been refurbished..nuff said
  • Stayed: March 2014, traveled as a couple
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Thank BornagainDen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia R, General Manager at Highlander Hotel, responded to this reviewResponded March 31, 2014

Thank you for posting a review - delighted that you enjoyed your stay with us and look forward to seeing you again soon.

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Reviewed March 10, 2014 via mobile

Myself and three friends stayed here for weekend of skiing. Hotel decor is a little dated, but I think this adds to the charm of the place. Rooms are spacious and clean with comfortable beds. Food is good hearty food just what you want after a day of skiing. Staff are very pleasant and helpfull. This hotel is good value for money.

  • Stayed: March 2014
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Thank Quinnnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia R, General Manager at Highlander Hotel, responded to this reviewResponded March 31, 2014

Many thanks for your kind comments we hope that you will make a return trip to the Highlander very soon

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Reviewed March 10, 2014 via mobile

Booked through ski norwest and was advised that the highlander would b a slightly cheaper option so decided to go with it. What a gr8 hotel amazing staff the manager at reception couldn't do enough for you along with all the staff in the hotel. Breakfast/ evening meal where number 1 and a brill desert trolley. Rooms where comfortable clean and warm, although the walls a little thin but not to the point of irritation. Overall a cool hotel and I recon they should keep the retro look, it only added more character to the place . :-)

  • Stayed: February 2014
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Thank Gijoel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia R, General Manager at Highlander Hotel, responded to this reviewResponded March 31, 2014

So glad that you enjoyed your stay with us and that the hotel surpassed your expectations.I hope that we will get the chance to welcome you again in the not too distant future.

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