we booked a hack here in June, I can ride, my partner is a novice rider and his teenage son a beginner so we expected a slow hack - however we booked and paid for a 2 hour ride and were only out for 90 mins if that, my partner was given stirrup leathers too short which i had to ask to be changed, his son was left struggling to reach his stirrups. The ponies were unresponsive to say the least and would snatch the reins out of your hands for grass at any opportunity and we had very young children out with us. A real disappointment as we were looking forward to it very much - would def not return
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