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“Christmas Get Together”
Review of Crown Hotel

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Crown Hotel
Ranked #1 of 4 Hotels in Chertsey
Reviewed December 15, 2013

Returned to the crown after it's re-fit, and have to say, very impressive, clearly they have spent a lot of money on the refurbishment, very social atmosphere, food average, but plenty of it, the big wow is the 'Hard Shakes', which are alcoholic milkshakes, a big must for adults! Will definitely return and recommend to others!.

Stayed: December 2013, traveled with family
Thank Jan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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258 - 264 of 412 reviews

Reviewed November 25, 2013

Lovely pub and resturant. Great hotel room. The staff were always helpful and friendly. I felt well looked after. Nice location not too far for Central London, right near the station. During my stay the food was excellent and offered a large varity. I will 100% be staying here again when I am next in the area. Couldn't ask for more.

  • Stayed: November 2013
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Thank Smith-664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

We live in the US and make a point to stay here. The main reason I come is the quality of service and the food. This place feels like home and the staff is what really drives that. There are many places you can stay but very few that make you feel like family. Service is fast...and more importantly to me, friendly. And the food is amazing...consistent and good...really good. The proprietors Sian and Tony really make an effort to make it a memorable stay. The weekends they have bands which are always great. But really to me, it's the staff that makes the plac and Sian and Tony are the reason why. You can stay in London and have mediocre food and impersonal service or you can stay in Chertsey which is convenient to London as well as Windsor or Bath. Take a chance off the beaten path and create memories to, like us, friends for a lifetime.

  • Stayed: November 2013, traveled as a couple
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Thank TammiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sian B, General Manager at Crown Hotel, responded to this reviewResponded November 24, 2013

Thank you so, so much for such a glowing review.

Hope to see you very soon
Merry Christmas.

Tony, Sian and the team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013 via mobile

Popped into the crown for a bit of lunch whilst in the area. Atmosphere looked good and it looked inviting. Service was very average, food was salty and burnt, inedible, I mention it to staff and she said "thank you i let the manager know" nothing happened after that....staff looked very young and slightly hungover but that was just my observation. Cappuccino turned up as a latte... Main turned up while we were still sharing our starter...maybe we have all be spoilt with real pub food these days. Don't be in a rush to visit for the food.

Stayed: November 2013, traveled with friends
Thank polly1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sian B, General Manager at Crown Hotel, responded to this reviewResponded November 22, 2013

Dear Guest
It was very disappointing to read your review as i am sure you were in writing it.
I am very sorry you did not enjoy your visit and have tried to investigate what went wrong. Unfortunately due to you not saying when you actually came i am unable to establish what the problems were our end as i have asked all team members regarding your comments and no one is able to help me.
With this in mind please contact me to discuss this matter further so i can hopefully rectify this for you as we would not want anyone to leave unhappy and not to return.
Thank you and i look forward to hearing from you.
Sian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

Popped into the Crown for food as Thyme at the Tavern wasn't serving! Absolutely amazing food. The pulled pork "burger" and the halloumi "burger" were delicious. Place was extremely busy for Halloween but the service was fast and efficient. We would have preferred normal sized chips though as Fat Chips are just like eating a whole potato!

  • Stayed: November 2013, traveled as a couple
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Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

I understand that this property has been refurbished in the last 2 months or so. It is much more than the normal run of the mill pub/hotel. It has been decorated and refashioned to a very high standard. It has an extensive and very reasonably priced menu at modest prices. The 'bistro' style of the dining areas create a great atmosphere. The food chosen by my small group came in generous portions and proved to be delicious. We were served by a young lady who could not have been more helpful. I cannot comment on the standard of bedrooms but I would expect them to be of equally good standard. There is ample off road parking and I would not hesitate in recommending you to this establishment.

  • Stayed: October 2013, traveled with family
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Thank Buttonhole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Although there is a bar/pub and a slightly seperate main eating area they kind of blend into each other which gives a relaxed feel to the place. For the Summer there is a large patio area also.
Went at Sunday lunchtime with family , which in some pubs can be recipe for problems as often they can't cope with this busy period. However although they were quite busy there were no big delays. All food arrived as ordered and was hot. Staff were pleasant and helpful . Atmosphere was good .
A variety of main courses ( Sunday roast, Burger, Pork Belly etc )were enjoyed by everyone and portion size pretty filling.. Price of main courses was OK but thought the dessert menu a bit steep ( £6 for a small toffee pudding with ice cream ) . Obviously it is not a gourmet experience but for what it is - good pub grub served hot and in a timely fashion - it does this a lot better than most similar places in the surrounding area.

  • Stayed: October 2013, traveled with family
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Thank Albermarle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Location: United Kingdom > England > Surrey > Chertsey
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chertsey
Price Range: $66 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
Official Description (provided by the hotel):
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 
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Also Known As:
Crown Hotel Chertsey, Surrey

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