I chose this tavern as it had won a CAMRA award and was close to Thorpe Park. The room and ensuite were large and clean with a very comfy bed.
However, the downside was the lack of communication after I had booked online, which lead to a few disappointing events. Their website advertised (and still does) that food is served Tuesday - Friday, 12pm - 2.30pm and 6pm - 9pm. We arrived just before 8pm on Friday and were told they were not serving food! Also, as we were shown the room, we were informed that a band would be playing until midnight that night. Yes the website does say live music on Friday's, but it certainly does not mention how late it would be playing, and how loud it is in the room. The final issue was the lack of parking. No mention on the website, and after a phone call to check, I was informed that we could park at Sainsbury's for free after 6pm, but that involved getting up at 7am to move the vehicle! Not ideal when you want to enjoy a relaxed night away.
Our stay would have been much more enjoyable if we had received a courtesy call or email after booking, warning about the above items as we would have been prepared to make other arrangements. In the end, they lost out on our custom as The Crown across the road, served amazing food (and had a very good choice of ales). I also noticed they supplied parking!
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- Also Known As:
- Thyme At The Tavern Chertsey, Surrey