When we first looked inside the arcade it looked brilliant with a huge arcade, bumper cars, bouncy castle, trampolines and soft play. The kids had a great time on the arcade games and there was a real variety, the toilet facilities were modern and clean and there is a café inside. The children then unfortunately spotted the soft play that cost a shocking £2 per child for ten minutes, bearing in mind we normally pay £3-£4 for unlimited play or at least two hours at busy periods. I paid up and after nine minutes my children were called out, they were the only ones in there and when I argued they still had a minute I was told they did not. We left straight away and will not be returning. No wonder the place was empty on a Saturday, the soft play we normally attend you have to book its so busy. The staff were unfriendly and Job worths.It is such a shame as there is not many rainy day activities in the area and this place could be brilliant.