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“What a lovely place to stay and get away from it all”
Review of Hacienda San Jorge

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Hacienda San Jorge
Ranked #1 of 13 Hotels in Brena Baja
Certificate of Excellence
Reviewed March 13, 2012

Hacienda San Jorge was brilliant. Clean, comfortable and quiet with really nice grounds in the hotel offering a botanist's feast of a collection of plants from around the globe.
The staff were friendly, helpful and welcoming. It's not a five star establishment, you need to pay rather more for your luxuries, but if you want good value for money in a lovely, peaceful setting look no further.
We were there in February and the weather was as forecast ranging from the low to high teens, very pleasant but disappointing for sun worshippers who did not research the detail before travelling.
Restaurant was good, if sometimes understaffed. The food was good not brilliant, as you might expect at a 3-star establishment - I certainly did not lose any weight.
Playa de Los Cancajos is a small but friendly resort and has a seafront promenade the length of the resort which is great for a post-meal stroll.
Not a lot to do at the Hacienda, or on the island of La Palma, unless you like envigorating walks in a beautiful, and sometimes dramatic, setting. A shopping fan? Forget the island of La Palma. Bring plenty to read, or whatever amuses, and your hiking boots.
The capital, Santa Cruz (pop. 20,000), is a short bus ride or a vigorous 50-minute plus walk away. It is a charming town with lots of little points of interest. We were there during the Carnival which was both maddness and great fun.
Los Llanos (pop.22,000) on the eastern side of the island is worth a visit - and generally rather sunnier than the western side. But you need to set off early if you want to shop as the siesta is observed across the island.
Las Palma offers what must be some of the best value bus services in Europe - 1.30 Euros for any journey under 8 kms and just 2 Euros for anything over that. We took the one and a half hour bus trip from La Palma to Barlovento, some 35 Kms over beautiful twisting roads with breathtaking views down to the sea and all for 2 Euros each way. Yes, you can easily hire a car or take the tour bus but where's the fun in that?
An excursion to Rocque de Muchachos (site of all the telescopes and astronomical observatories) is not to be missed! Also, take in Santa Domingo for the hell of it.
It was our first time to the Canary Islands and we really liked what we found. We didn't get to the southern end of the island during our seven night stay - saving that for out next visit.

Room Tip: If you want a better room, try a 5-star hotel but don't rely too much on the tour operators'...
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  • Stayed: February 2012, traveled as a couple
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6  Thank Buccleuch69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 7, 2012

We were at the Hacienda San Jorge for 2 weeks 17th Feb -2nd March, as previous reviewer said there was a North wind blowing while we were there and the only heating in the room was 2 rings on a small cooker, we also had very draughty french doors which we plugged with newspaper to keep the apartment reasonably warm. The bathroom needed a makeover and the shower was appalling we also had black mould on tile grouting. The restaurant food was plentiful but only luke warm so we gave up on that for dinners although the breakfasts were reasonably good as long as you did'nt mind waiting for a table to be cleared.
The gardens are superb as said by other reviewers, the island is so quiet that even we who always go for quiet resorts were bored within a week. The resort always seems to cloud up about midday and we found the only option was to drive over to the other side of the island which was always hot and sunny.
The hotel is jaded and in desperate need of a complete revamp all of course except the gardens which although lovely do not make up for the state of the rooms.
We tried about four restaurants in the resort all of which we found to be very mediocre, after that we cooked in our apartment after a fashion !!! There are however lots of other restaurants that we did'nt try so there may be a jewel out there somwhere.
I personally will never return to this island again but if you are thinking of booking I would suggest Tazacorte as a destination if you truly want winter sun . And only go for a week.

Room Tip: Avoid a north facing room,take your own kettle and hairdryer.
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  • Stayed: February 2012, traveled as a couple
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2  Thank MADGEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2012

We were looking for somewhere quiet and relaxing but this did not fit the bill at all.We wanted a winter holiday and had been to several of the other Canary Islands so looked for something different and chose La Palma through Thomsons, who scored San Jorge 4 stars. We noted that by mailing in advance for a sea view room so visitors were offered this feature. We did this and got an immediate reply which was good. Upon arrival we were allocated a room with really good views but as the resort and this hotel faces North there was never any sun on the balcony and as we had a north wind all week the balcony was not used much and even the room was often chilly.

The rooms are typical Canarian style with lots of green painted surfaces, even the furniture. The beds were comfortable but the kitchen with no kettle provided (as advised in Trip Advisor) and poor other equipment re cooking and no wine glasses left it under provided. The 'soft' chair was a make-up bed and one separate chair which were just OK but when surrounded by green and the kitchen cupboards gave no feel of 'home comforts' at all. The bathroom was basic but OK and the shower was good with plenty of hot water.

The dining room was across on the other side of the garden...and what a garden...really interesting with lots of tropical plants and in the middle a rather nice swimming pool: to cool for a dip though. So the walk across was always interesting...but if raining! The pool was protected from the wind as in a natural basin so maybe the room in the blocks around the pool may be best, but very limited view. Good laying out areas around the pool.

We had heard about the hotel restaurant from Trip Advisor and we didn't eat in the there until carnival time and most other places were closed and the first 2 nights was good, so we ate there on one other occasion and the meal was awful...lamb chops virtually inedible, poor choice of starter and no cheese course available.
We had a B&B deal so had breakfast there and it was OK but if you like your bacon cooked and not just warmed through then stick to the other choices. Service OK but used pots not taken away from the table very quickly.

There was entertainment on 3 nights and for the other 4 the reception area and bar off were extremely quiet. The array of air conditioning pipes in the reception ceiling did not present a comfortable warm atmosphere, not aided by the rather worn seating. The reception staff were friendly and helpful.

Overall the Thomson 4 stars is way overstated and it is only the garden that gives it 3: if not for that a 2 would be better.

The surrounding restaurants were OKish and the La Fontana and Casablanca restaurants good. However some of the eating places were a bit out of town and you need to slog up quite a hill.

La Cancajos is quite small and seems to be a collection of buildings started in the, say 70s, in attempt to provide a holiday resort but it has not quite made it. Some places, in particular the commercial sectors, seems to have been vacant for some time. Guess this was the wrong place to develop a resort just because it had 3 bays of nice black sand, as we found out that it was a typically cloudy and cool coast and the other side of the island gets all the sun. We had a car for 4 days, which is a must, and some good trips out up North (green and succulent) South (volcanic and interesting) and Up (to the 8000 foot mountain in beautiful sunshine, coloured rocks and snow). The other hotels on the S/W cost were isolated but we were told beautifully appointed but one in particular was surrounded totally by banana plantations. The are a couple of nice little resorts on this side at Puerto Naos and Tazacorte, which were small but adequate with plenty of beach side eateries etc.

Lots of people seem to take their boots and walk. We are not in a position to entertain this. The roads are good. There are 3 walks in resort. One up and down the sea front path (15 mins each way) then the ridge walk, which was uphill along a fairly boring road then along the side of another road for 2 miles above the resort, with quite nice views, then down 240 steps back (an hour). Or to Santa Cruz up the same steps then along the coast passing quite close to an industrial area and through to the smallish but interesting city (50 mins each way)..both the latter two good exercise though.

Very few English people: around say 85% German. Sometimes little English understood.

We were looking for somewhere quiet and relaxing but this did not fit the bill at all.

Room Tip: see above comments
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  • Stayed: February 2012, traveled as a couple
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8  Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

How on earth this hotel rates as number 1 in La Palma is a mystery to me! We booked our holiday here based on trip advisor reviews, and we were very disapointed with the standard of accommodation.
Yes, the grounds were beautiful and the staff very friendly, but there were just too many other faults that ruined our stay.
1) Ants - a big problem in the bathroom & kitchen. After our first nights stay, our toothbrushes were covered with ants. The kitchen worktop, coffee machine, basically everywhere had tiny little ants.
2) Hair Dryer broke 4 times. They are the hoover style hairdryer attached to the wall. Each time it broke, the (very nice) repair man just cut the hose shorter!! Fine, if you are under 3ft tall and don't need to stretch the hose!!!
3) TV broke twice. And only English channels were Sky News & BBC World News
4) The bathroom really wasnt clean. Tiles had black mouldy grouting. Mould above the bath, ceiling & shower curtain
5) Mould all over the bedroom curtain, next to our bed
6) Furnishings inside the rooms very dated, faded and worn. Could do with complete modernisation
7) The pool was ice cold, colder than the sea. Nobody swam in the pool the whole week we stayed. Really they should invest in a pool heater. The life guard stood there all day, everyday - but he certainly didnt have any swimmers to assist!!
8) Smell - sewage type smell outside apartments and along corridors
9) Cats. I do like cats, but not everywhere!! They were in the restaurant, sitting by the food counters, under your table rubbing your leg! We left our towels on our patio area to dry one night, and a cat had made itself a bed on the towels - cute hey?? No, not if 2 members of your family have asthma and are allergic to cats!

I'm sorry to be so negative, I really am. But these were our findings in February 2012. Maybe we were unlucky with our room? I don't know, but I will certainly never return to the Hacienda San Jorge!

La Palma itself is wonderful though. Los Cancajos was a nice quiet resort, and we found lots of lovely places to eat, within walking distance. Tapas was big on every menu, and we loved it. Santa Cruz is a wonderful city. Its full of culture and history. Lots of lovely shops & cafes. The weather on the East is very variable. We were unlucky with the weather, but more often than not the weather on the West side of the Island, particularly Tazacorte, was hot and sunny. If you want to lie in the sun, then its the west side you need. The whole island is beautiful. We hired a car and saw most areas, the scenery is stunning.

  • Stayed: February 2012, traveled with family
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4  Thank TravelswithDuckie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2012

Outside of major cities we rarely stay in hotels or apartment complexes so we were really delighted with the beautiful Hacienda San Jorge. We intended to eat out or self cater, but found the buffet in the restaurant excellent with a good and changing variety of food each day. And very reasonably priced. We didn't really see anywhere on the island that looked close to it for quality.

After a hard day walking and swimming, the motivation to go out again to find a restaurant became low, with this quality and value on our doorstep.

We hit a week of poor weather, and the north east of the island was even more shrouded in cloud,rain and wind than usual. However 25 minutes in the car up and over the hill, and warmth and sunshine were always to be found - if wanted - the walking in the misty lauralsilva forest is good.

There were good swimming beaches at Puerto Naos and Puerto Tazacorte on the south west coast; the latter had a few pleasantly positioned restaurants; and an interesting ambience deriving from its mix of small holiday resort with some curious abandoned planning ventures; modern planned village; and resident hippy colony.

We found all the roads very drivable, including the very long climb up to Roque do los Muchachos. There's always somewhere to pull over to let the faster locals pass, but by and large the seemed patient.

The walking trails are great and well signposted. Best to buy a map and guide book before you fly out. The German maps available from Stanfords are best. (And what is it with the German hostile remarks we have found here?)

  • Stayed: February 2012, traveled as a couple
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5  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

The Hacienda has a nice location, very near the sea and a small beach. The gardens are great and the best motivation for selecting the Hacienda. We were happily surprised by our spacious apartment. The kitchen is rather basic and you need your own sharp knife and a kettle. The on-site mini-market is fine for preparing picnic lunches while Spar is only 10 minutes away if you really want to cook. The restaurant staff are excellent, breakfast is reasonable value-for-money but the dinner buffet looked dire. Fortunately we discovered there are just enough places to eat out somewhere different every night for a week. We recommend Sadi's restaurant as best (walk to the end of the prom and then turn right), while El Pulpo is charming and on the beach. Taxis only take 5 minutes to transfer you from the airport and it is cheaper, and advised, not to prebook through Thomsons.

Come to La Palma if you like hiking or if you want to escape from developed tourism. Flat land is hard to find so you need to be fit, even to walk the full length of the promenade. We had two great hikes, one arranged by Natour which started at the top of the island at 8000 feet, and the other arranged by ourselves to the lighthouse at the Southern tip. You can easily visit most of the island by bus if you don't want to hire a car. Make sure you visit tourist info, just outside the hotel, for bus timetables etc.

  • Stayed: January 2012, traveled as a couple
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3  Thank Northern_fellwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2012

The Hacienda is LOVELY - set in gardens which are almost a tropical forest - absolutely beautiful. We went in January when it was a bit chilly, but very quiet and relaxing.
The staff are very friendly and helpful. In-house mini-market very limited, but there is a SPAR up the road which is better (though still a bit limited).
The apartments are excellent, comfortable and clean. Beds very comfortable. Bathroom good with excellent shower over the bath. Satellite TV very limited if you don't speak Spanish or German, but you can get BBC World News and SKY news.
Kitchen facilities are basic - fridge, 2 rings, microwave and a coffee percolator, cutlery and crockery all provided. Quite adequate - except there is NO KETTLE provided. Pre-warned, we took our own, so no problems.
The patio opened onto the lovely gardens. Garden table and chairs provided.
The BAD NEWS - food in the restaurant is ABSOLUTELY DREADFUL - I MEAN REALLY AWFUL. Fortunately we were on B&B only and managed to cobble together a reasonable breakfast each day. More bad news - there only seems to be one restaurant in Los Cancajos worth eating at (the Italian in the Hacienda approach road) and that was only average (DON'T EAT THE CHICKEN!!!!). The owner is very pleasant though and his Pizzas and Pasta are good. Don't bother with the Hong Kong Chinese in Los Cancajos - they seem to have taken lessons from the cooks (if you can call them that!) at the Hacienda!!!

  • Stayed: January 2012, traveled as a couple
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8  Thank PeterM42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hacienda San Jorge

Address: Playa de los Cancajos 22, 38712 Brena Baja, La Palma, Spain
Location: Spain > Canary Islands > La Palma > Brena Baja
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 13 Hotels in Brena Baja
Price Range: $91 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hacienda San Jorge 3*
Number of rooms: 155
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Also Known As:
Hacienda San Jorge Hotel Brena Baja
Hacienda San Jorge Brena Baja
Hacienda San Jorge La Palma/Brena Baja

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