We stayed 10 days in this beautiful hotel. I must say I really like the design and distinctively unique look of this hotel. It makes you really feel home and welcome. Unfortunately it is not well maintained. Everywhere you go, whether it is the spa, the stairways, or just your room you can find thinks which are broken, crooked or not working. This is really a pity because it is a small effort to maintain this. Especially for the price you have to pay per night. This is way too high for what you get compared to other 5 star hotels in for instance Dubai . I should say it is a 4 star plus hotel rather than a 5 star hotel.
The staff is great but can work much more efficient. Especially during breakfast or if you order something on the terrace. They should be bit more pro-active, at least for a 5 star hotel.
Like already mentioned by other reviewers, it is very annoying that the lady from the spa is trying to sell spa treatments during breakfast. You just want to wake up and enjoy your breakfast instead of being bothered by a ‘sales person’. Tip for the Spa: make it cheaper and maintain the spa / gym and people will come automatically.
Other points of critics:
-Although it is free, the Wi-Fi connections are very poor in some places of the Hotel and during our stay in our room
-Quickly running out of sunbeds / towels when number of guest is increasing
-Staff which is walking in your room without knocking after 19:00 to ask if you want new towels
-excellent air-conditioning in rooms, very quiet and comfortable
Overall is it is a very nice hotel, with a relaxing atmosphere but it is too expensive for what you get.
- Official Description (provided by the hotel):
- Aguas de Ibiza Spa & Resort is a stunning waterside hotel proudly anchored in Ibiza's Santa Eulalia Bay marina. Built by Ibizan architect Juan de los Rios, designed by Barcelona-based Triade Studio, the hotel boasts an elegant and modern ambiance warmed by a touch of Mediterranean flair and a philosophy of friendly, personalized service. The Aguas also has plenty to offer those guests in search of relaxation, rejuvenation or some good ole' fun. ... more less
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- Also Known As:
- Aguas De Ibiza Hotel
- Aguas De Ibiza Santa Eulalia Del Rio