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Reviewed November 20, 2016

Wonderful hotel, no problem checking in, very pleasant staff, lovely surroundings. Quiet this time of year, perfectly placed. We stayed in the beach apartments, well fitted out very comfortable, with a great view of the sea. Free wifi throughout the hotel very useful. It is only about 15 -20 minutes walk along the beach into Alvor. There is miles of Boardwalk making it easy walking for those not to good walking on sand. Stands up to its 5 star rating.

Room tip: We stayed in the beach apartments, all have a great view.
Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
1  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlvorPraiaHtl, Gestor at Pestana Alvor Praia - Premium Beach & Golf Resort, responded to this reviewResponded November 23, 2016

Dear Mr. John R,
Thank you for taking the time to post such a fantastic review regarding your recent stay at Pestana Alvor Praia, and shared it with other travelers! We shared it with our team and they truly appreciate it.
It was our pleasure to receive you as our guest and we hope to welcome you again in the future.
Kind regards
Frederico Vasconcelos – Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2016

Meant to to review this much earlier as it is one of the finest hotels I've stayed in . On arrival check in was swift & efficient. Shown to our room within minutes . We choose not to pay extra for a see view & it has to be said the room was fab , facing the gardens to the front of the hotel . The pestana has had a complete make over earlier this year, no expense spared . The room was spacious enough , the bed was so comfortable , bathroom & shower first class . Rooms were cleaned on a daily basic , times varied , but always had clean towels when required. Breakfast was a treat, massive selection to suit all tastes hot & cold , tea & coffee served to the table . The breakfast is served in the most beautiful & picturesque location with fabulous views of the bay while the grand piano was played by young musician .The pool area was very spacious,all furniture was new , towels were readily available at the far side of pool .The best asset of this hotel is its location , adjacent to the beach & accessed easily by a lift . The beach is first class, miles of sandy beach to walked, fab board walk parnell to beach that goes all the way to Alvor . Great choice of local beach restaurants for lunch at affordable prices. In the evening it's nearly as easy to get a cab to & From Alvor if you are venturing out €5 - €6 each way , reception will call one for you . If you are looking for a luxurious treat then this is for you .

Date of stay: August 2016
Trip type: Traveled as a couple
5  Thank Hogie_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlvorPraiaHtl, Gestor at Pestana Alvor Praia - Premium Beach & Golf Resort, responded to this reviewResponded November 22, 2016

Dear “Hogie_10”,
Thank you for sharing your feedback and your opinions regarding your stay at the Pestana Alvor Praia. We aim to please and all clients’ opinions are very valuable for management to understand and measure customers satisfaction.
It was a pleasure to have you as our guest and we hope to have an opportunity in the future to welcome you again in our unit.
Kind regards,
Frederico Vasconcelos - Unit Manager

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Reviewed November 9, 2016 via mobile

Hotel is quite good, breakfast was fine and breakfast staff attentive. We had fourth floor corner room with sea view very nice. Price for drinks is very expensive and the bar staff are not friendly. Stay there but head into Alvor to eat and drink, it is less than a €5 taxi ride or walk for 30 minutes on the lovely broad walk which runs along the beach.

Date of stay: November 2016
Trip type: Traveled as a couple
2  Thank Gerard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlvorPraiaHtl, Gestor at Pestana Alvor Praia - Premium Beach & Golf Resort, responded to this reviewResponded November 22, 2016

Dear Mr. Gerard C,
Thank you for choosing Pestana Alvor Praia and for taking the time to share with us your comments and views. Your nice and honest feedback was welcome, all clients’ opinions are very valuable for management to understand and measure customers satisfaction and we will work on yours. We aim to please, and all our daily work is made bearing in mind our clients.
It was a pleasure to have you as our guest and we hope to welcome you back in a near future.
Kind regards
Frederico Vasconcelos – Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2016

Perfectly located away from the bustle of the town this 5-star hotel is situated above a lovely beach with the most stunning views. The friendly porters are there to welcome you the minute you arrive and take care of your luggage until your room is ready. Unfortunately the reception staff are a bit less accommodating.

The beautiful pool area is the place to be - relaxing, with facilities close at hand and no raucous music to spoil the atmosphere. A short walk or a lift ride brings you down to the beach where there are sunbeds and parasols at your disposal. There are beach restaurants close by.

Our room was in the main hotel - and we were 'upgraded' from a garden room that we had booked. We had a bedroom and a sitting room each with a balcony and a large TV, but only a side sea view which was a disappointment. The bed was large and very comfortable, but the room lacked a proper dressing table and mirror, or chair. The lighting in the bathroom was unsuitable for applying make-up. The housekeeping was a bit hit and miss.

The breakfast menu choice was very good, and comes with a pianist and a glass of bubbly! However for a 5-star hotel we thought the dinners to be more like 3-star and rather disappointing. The service in the restaurants and bars was superb, and the friendliness of the staff made up for the menu.

Our main adverse comment would be that we found the main bar rather gloomy, the entertainment a bit haphazard and not properly advertised. On one evening the entertainer did not even show up - which left us with not much left to do.The pool bar was always very busy - a second barman would help to lessen the long wait for a drink.

The wifi is hotel wide including the pool area and is good and strong. No drops.

Our week at this hotel was something we will always remember - a lovely, restful time in perfect weather and surroundings with friendly, smiling service. Well done Pestana!

Room tip: A sea view is a must!
Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Juksinkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlvorPraiaHtl, Gestor at Pestana Alvor Praia - Premium Beach & Golf Resort, responded to this reviewResponded November 22, 2016

Dear “Juksinkent”,
Thank you very much for staying with us and for the time taken to share with other travelers your feedback and your experience with us. We were very happy with your comments and shared them with our team. The opinions of our guests are of great value to us, therefore we will take them into consideration for our next season.
It was a pleasure to have you as our guest and we hope to welcome you again in a near future.
Kind regards
Frederico Vasconcelos – Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2016 via mobile

We have been coming here for years as members of the Beach Club. This year it was refurbished and what an improvement! New TVs and more comfortable beds in the apartments. The hotel always had an impressive entrance but it looks even better now. Modern yet welcoming. The outdoor pool is shallower so it has a chance to get warmer! We tried the buffet for an evening meal and there was a good variety of food well presented. Some can be cooked to order. The staff are very friendly and helpful. The best part is the position. On the top of a cliff with a lift down to a lovely uncrowded sandy bay and views over to Lagos the position cannot be beaten. A wonderful place to chill out and relax.

Date of stay: October 2016
Trip type: Traveled with family
1  Thank Philip_G746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlvorPraiaHtl, Gestor at Pestana Alvor Praia - Premium Beach & Golf Resort, responded to this reviewResponded November 22, 2016

Dear “Philip_G746”,
Thank you for your very nice review, which we shared with our team and was truly appreciated. We are also pleased that you like the refurbishment made during last winter, our daily effort is focused on guest satisfaction.
It was a pleasure to have you again as our guest and we are looking forward to your return in a near future.
Kind regards
Frederico Vasconcelos – Unit Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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