We have been to Alvor for the past eleven years at other accommodation and have had no problem with cleanliness/security/safety or any other issues to spoil our holiday. We arrived at Casa De Alvor at 9.30pm. to find no one at reception and everything locked up after stopping several occupants at the apartments who telephoned Leila who advised that our apartment key was actually in an envelope sellotaped to the outside window of reception, even though we had advised the owner in advanced the expected time of our arrival due to flights etc. at no time were we informed that there would be no one at reception.
After 5 days, we arrived back at our apartments to be informed by other holiday makers that several apartments had been broken into with a MASTER KEY and property/cash/safety deposit boxes etc had been stolen and none of the staff had seen or heard anything even though a cleaning staff member had been in the actual floor where the breakins had occurred. After investigations by police/holiday makers it was found that the main garage door is not locked and anyone can enter/exit the property and gain access to any of the apartments without being questioned/stopped by owners or staff. The manager Leila stated that this was now an ongoing problem that MASTER KEYS were being used and could offer no solution and as she did not live at the property in the evenings did not feel that the burglars would return in the near future. The rest of our holiday was spent in fear that these burglars would enter the apartments any time as no extra security was put in place by either the owners/staff/management. In short do not book these apartments if you value your property or safety.
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- Also Known As:
- Casa d`Alvor Apartamentos Hotel Alvor