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“Avoid at all costs!!!!”

Casa D'Alvor Apartamentos
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Casa D'Alvor Apartamentos
Ranked #16 of 24 Hotels in Alvor
Reviewed May 20, 2011

We stayed here 3 years ago and enjoyed it so much that we booked a 2 week holiday starting on 1st May 2011. When we arrived at 11.30 am Sunday morning the manageress was there, (the same one from previous visit) the place looked closed up. We were shown to our apartment. The cutlery drawers were full of food crumbs as was the settee and toaster! The floors hadn't been swept and everything was dusty. We never saw the manageress again until Tuesday as the reception was always closed. We received clean towels on Wednesday and Friday the first week and only on the Wednesday of the second week (our stay ended on following Sunday)We did not receive clean sheets until the 11th day of our stay and then they were left in the hall for us to change ourselves, we left the dirty sheets in the hall for collection and they were still there when we left. In all there was someone in reception briefly on 3 occasions during our entire stay! There was a notice taped to the door saying to phone a mobile number if we wanted anything. Our apartment was not cleaned at anytime during our stay A man was doing something with the pool on the 3rd day of our stay, I asked him if it was ready to be used and he said yes but the water was a cloudy green colour and you could not see through it, no one used the pool the whole time we were there because it did not look clean. When we went into the local tourist office for information, the man there said he had had a couple in the day before who had booked into Casa De Alvor but when they turned up, it was all closed and they had to go and fins alternative accommodation. Although we love Alvor and having been going there for the last 8 years we will never stay in Casa De Alvor again!

Room Tip: Take a broom with you!
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  • Stayed: May 2011, traveled as a couple
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3  Thank watkinwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 15 of 15 reviews

Reviewed August 23, 2010

We arrived early and we're checked straight into our apartment. It was lovely - for the price we paid, we were very pleasantly surprised. It was clean, with air con, fresh towels, comfy beds and even a washing machine! There were 3 of us staying and the apartment was a perfect size.
The complex was well located (5 mins from town) and was really well maintained by staff - the pool and communal areas were great.
What definitely has to be mentioned however, is the fantastic manager Leila, who was so friendly and helpful. Nothing seemed too much - from answering giving plenty of directions, calling taxis on our behalf and helping with trips.
We would definitely recommend Casa De Alvor to anyone!

  • Stayed: July 2010, traveled with friends
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2  Thank missrharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2010

We have been to Alvor for the past eleven years at other accommodation and have had no problem with cleanliness/security/safety or any other issues to spoil our holiday. We arrived at Casa De Alvor at 9.30pm. to find no one at reception and everything locked up after stopping several occupants at the apartments who telephoned Leila who advised that our apartment key was actually in an envelope sellotaped to the outside window of reception, even though we had advised the owner in advanced the expected time of our arrival due to flights etc. at no time were we informed that there would be no one at reception.

After 5 days, we arrived back at our apartments to be informed by other holiday makers that several apartments had been broken into with a MASTER KEY and property/cash/safety deposit boxes etc had been stolen and none of the staff had seen or heard anything even though a cleaning staff member had been in the actual floor where the breakins had occurred. After investigations by police/holiday makers it was found that the main garage door is not locked and anyone can enter/exit the property and gain access to any of the apartments without being questioned/stopped by owners or staff. The manager Leila stated that this was now an ongoing problem that MASTER KEYS were being used and could offer no solution and as she did not live at the property in the evenings did not feel that the burglars would return in the near future. The rest of our holiday was spent in fear that these burglars would enter the apartments any time as no extra security was put in place by either the owners/staff/management. In short do not book these apartments if you value your property or safety.

  • Stayed: September 2009, traveled as a couple
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3  Thank busteredwards_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2010

Good appartments for families,couples. idealy situated 5 mins walk to town centre. staff are very helpfull if you encounter any hassels. I have been a few times and continue to go back.If any groans then they are needing a little bit of maintenance done.

  • Stayed: July 2010, traveled with family
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Thank weedoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2010

Just back from Casa de alvor apartments. These are basic but value for money for what we paid. Pool was clean and the Manager Leyla was very helpful. There was a number of issues when we arrived i.e. no hot water, no light in landing no cups but these were quickly resolved. Appt is very close to centre of alvor it is used by mainly Portuguese people. Bar/snacks very reasonable. Local restaurant Fio turn left at T junction very good.

  • Stayed: July 2010, traveled with family
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Thank bigmalandbev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2009

stayed at Casa De Alvor Apartments, Alvor, Portugal for two weeks in August 2009. Perfect for what we wanted, clean, spacious apartment equipped with all the essentials.. pool, friendly staff, especially Leila, the owner/manager. She could not have been more helpful. poolside bar/snack service all day, until approx 9pm. Family friendly, and also lots of groups of friends together at the apartments. No noise at all, Just remember to bring your key out with you, as the reception closes after 9pm and difficult to make contact with Leila to let you into the apt. ! Fantastic holiday destination for us personally, lovely quaint village with all mod cons, restaurants etc...less than 5 mins to centre of Alvor, lovely portuguese restaurant, "Foia" at end of cul de sac and to the left at main road,. Leila left my children use her own laptop in reception to go on Bebo etc.. and for charging our ipods. Very cheap bar with pooltable for the kids on the way into alvor (first pub on the way in, and the last one on the way out). - walk to the main road, cross over and go behind the bus stop and follow around behind the apartments, and left at the bottom), pub is the first on the left,... visited this most evenings on the way home from Alvor, just to break the journey !! Ran by a very personable young English lad.

  • Stayed: August 2009, traveled with family
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3  Thank ellengriswald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2017 via mobile
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Stayed: October 2017, traveled with family
Thank Mellebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa D'Alvor Apartamentos

Address: Rossio de S. Pedro LT 3, Alvor, Portimao 8500-081, Portugal
Location: Portugal > Algarve > Faro District > Portimao > Alvor
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #16 of 24 Hotels in Alvor
Hotel Class:3 star — Casa D'Alvor Apartamentos 3*
Number of rooms: 51
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Also Known As:
Casa d`Alvor Apartamentos Hotel Alvor

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