We stayed here 3 years ago and enjoyed it so much that we booked a 2 week holiday starting on 1st May 2011. When we arrived at 11.30 am Sunday morning the manageress was there, (the same one from previous visit) the place looked closed up. We were shown to our apartment. The cutlery drawers were full of food crumbs as was the settee and toaster! The floors hadn't been swept and everything was dusty. We never saw the manageress again until Tuesday as the reception was always closed. We received clean towels on Wednesday and Friday the first week and only on the Wednesday of the second week (our stay ended on following Sunday)We did not receive clean sheets until the 11th day of our stay and then they were left in the hall for us to change ourselves, we left the dirty sheets in the hall for collection and they were still there when we left. In all there was someone in reception briefly on 3 occasions during our entire stay! There was a notice taped to the door saying to phone a mobile number if we wanted anything. Our apartment was not cleaned at anytime during our stay A man was doing something with the pool on the 3rd day of our stay, I asked him if it was ready to be used and he said yes but the water was a cloudy green colour and you could not see through it, no one used the pool the whole time we were there because it did not look clean. When we went into the local tourist office for information, the man there said he had had a couple in the day before who had booked into Casa De Alvor but when they turned up, it was all closed and they had to go and fins alternative accommodation. Although we love Alvor and having been going there for the last 8 years we will never stay in Casa De Alvor again!
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- Also Known As:
- Casa d`Alvor Apartamentos Hotel Alvor