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1 - 6 of 221 reviews
Reviewed June 25, 2018

After some fabulous stays to South Africa, Paris and NYC this year, we were sceptical about whether we can be excited about another hotel but - wow - did we have a great stay!

Helpful, attentive and very friendly staff, beautifully renovated rooms, consistently fantastic food, luxurious spa (we loved the split between adults only and families) and lots of activities (bicycling on dedicated paths, hiking, swimming and kids entertainment) made all of us very happy. We had two rooms connected by a front hallway creating a private suite. Our room had a heated jacuzzi outside on the wrap-around balcony and the kids had a beautiful stand alone tub in the room - wonderful! Beds were some of the most comfortable we've slept in in any hotel.

If there is anything which was less than perfect in our eyes it is the proximity to the town. We were expecting a hotel in the middle of nature with pristine views of hills and fields rather than of the town with mountains behind (our first room was even overlooking a warehouse building - the second however over beautiful orchards). It took a bit of mindset adjusting but at the end it didn't bother us at all and we even enjoyed the view of the scenic town in such a dramatic setting.

Overall it was an amazing stay that we still reminisce about. We will certainly come back again.

Date of stay: May 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Service
Thank 123sarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2018 via mobile

We stayed five nights and it we had a great time.
Staff ist actually super friendly and very attentive. Especially during dinner time staff is very nice helping with explaining local dishes and recommend respective wines for the dishes. Most guests claim to be experts but still seem to have no clue.
The hotel developed within the last few years and the additional areas, especially the Spa-area are from great quality and very clean and well maintained! The adults only area is a real plus, so is the kids playhouse with support for 4+ years old kids with supervision throughout the day. For younger ones they are happy to organize a babysitter.
Food is great, from decent quality and with enough variety. There is no a la carte, though they adjust to special orders (especially for kids).
Rooms are very cozy, just the fridge did not really cool. But you’ve got a water boiler and coffee maker.
Parking is also good out and inside.
Location is very central though if you are a hiker and not a biker you will need to use the car most days you want to have access to nice trails.
The only downside is the price policy on drinks. Perspectives might differ but I think it’s a bit overpriced.
However, we would come back no doubt.

Date of stay: May 2018
Trip type: Traveled with family
Thank B8062UOdavidr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2017 via mobile

What a lovely 5 Star hotel.
Everyone was professional and very helpful.
Restaurant was devine. Did not matter what you decided to eat from the 2 menu options, everything was delicious and of highest Quality.
Wellness area was clean with everything one could ask for.
The surrounding area and the Town of Laces (Latsch) are beautiful with high mountains and lots of opportunities to be active (if you get fed up relaxing in the Hotel Spa of the Paradies).
The Wine Sommelier could answer all our questions and the recommended Wine to the Cheese Course was perfect.
We will definitely think about staying here again. LOVED IT!

Date of stay: October 2017
Trip type: Traveled as a couple
Thank 422juliei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2017 via mobile

This has been the fourth time we have stayed at Hotel Paradies in Laces. We (my husband, son of 12 and I) booked eight nights in August ... and it was once again a fantastic experience. The last time we were here was 6 years ago. It was good to see that they had refurbished the hotel to a higher standard but remaining accessable for families. The hotel, the rooms, the swimming pools and the food are lovely. The activities outside and inside the hotel are varied and focussed on enjoying the scenery from rafting to hiking and cycling.
Tip: Make sure that you save enough room for the weekly dessert buffet which is devine ....I have to think hard to address points of improvement...a week at Paradies is not cheap but it is worth it!

Date of stay: August 2016
Trip type: Traveled with family
Thank 64marinak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2016

My wife and I went to South Tyrol to do Toergellen. The main attraction of this hotel is the SPA and the swimming pool. Its fantastic. The hotel itself is nice but not 5 Star. The rooms are ok 4 star. The area is nice and very sunny all year . About 30 min drive from Meran.

Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gerd L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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