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1 - 6 of 122 reviews
Reviewed October 20, 2016

We stayed here with 2 rooms and this is a hotel where you have everything you need for a nice weekend away or a holiday in South-Tirol.

We booked half-board so most of our meals we enjoyed at the hotel. The quality was very good, there was a different variety every day, whether it was breakfast, afternoon snack or dinner, there was plenty of variety. A big downside was the inflexibility at dinner time when it came to eating earlier. We had 2 small children with us, so we are used to eating early, however the restaurant doesn't open until 7PM. For the kids they arrange food earlier, but they then have to wait an hour or more until you are done. On one day they offered us to eat earlier, with the kids, but that wasn't offered consistently. On the other days they didn't offer us this possibility.

The quality is fantastic and the service is really friendly and proffessional, but that was a major downside for us.

The wellness facilities are fantastic, we absolutely loved it there. There is a pool, several sauna and steam rooms with different climates, massage rooms and so on.

The owner was very friendly and proffessional, she was cordial and pleasant and did everything in her power to help us out (except with dinner). We had brought a baby phone, but it had broken underway, so we asked for one and they have a few for you to borrow. Unfortunately we couldn't get the one brand to work and the other one didn't reach into the dining room. She also gave us a great wine recommendation and excursion tips.

The hotel is situated in a very rural area with lots of apple orchards. It's beautifully located in a valley but close enough to go up the mountains. There is a train station in the village which can take you directly to Meran, the nearest big city. However be warned there's a slow train and a fast train and the slow one takes its time.

Date of stay: October 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank ddoron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2011

My husband, my son and myself stayed at this hotel end of July. To be considerate, the weather was not optimal, so the use of the outdoor swimmimg pools (quite nice) was near on impossible.
Whilst waiting for our room my son (4years) checked out the playgroud in front of the lobby entrance. To say the least this was an absolute safety hazard. Poles coming out of the ground (instability) and completely broken wooden steps leading to the slide.
Then came the room: St Stepahnssuite was a gaudy nightmare - but I believe this is just a matter of taste. Not a matter of taste is that the fixtures on shower etc were nearly all coming out of the wall which could lead to a serious accident.
Our sons pull out bed was so rock solid he could hardly sleep there (but still costs). We were looking forward to the oh so acclaimed childrens programm (one of our main reasons to chose this hotel). This was literally non-existent. The playroom was always dark and empty and Larissa? (the girl supervising the kiddies) remained to our familiy a phantom. All in all you pay through the nose and receive a bundle of non-existent amenities and lies. One thing decent was the food (extra rating blob).
Save your money and go somewhere more simple, especially with kids.

Date of stay: July 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank SwissEmgem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Date of stay: May 2019
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2018
Google Translation

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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