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2 - 7 of 122 reviews
Reviewed August 9, 2011

My husband, my son and myself stayed at this hotel end of July. To be considerate, the weather was not optimal, so the use of the outdoor swimmimg pools (quite nice) was near on impossible.
Whilst waiting for our room my son (4years) checked out the playgroud in front of the lobby entrance. To say the least this was an absolute safety hazard. Poles coming out of the ground (instability) and completely broken wooden steps leading to the slide.
Then came the room: St Stepahnssuite was a gaudy nightmare - but I believe this is just a matter of taste. Not a matter of taste is that the fixtures on shower etc were nearly all coming out of the wall which could lead to a serious accident.
Our sons pull out bed was so rock solid he could hardly sleep there (but still costs). We were looking forward to the oh so acclaimed childrens programm (one of our main reasons to chose this hotel). This was literally non-existent. The playroom was always dark and empty and Larissa? (the girl supervising the kiddies) remained to our familiy a phantom. All in all you pay through the nose and receive a bundle of non-existent amenities and lies. One thing decent was the food (extra rating blob).
Save your money and go somewhere more simple, especially with kids.

Date of stay: July 2011
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank SwissEmgem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Date of stay: May 2019
Trip type: Traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2018
Google Translation

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2018 via mobile
Google Translation

Date of stay: November 2018
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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