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All reviews business hotel commercial area frankfurt area large room bed was comfortable hotel is located clean rooms good size eschborn gym taxi bw suburb german
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Reviewed November 15, 2018 via mobile

A fairly typical business hotel. Rooms are a little dated but large and well cleaned. The restaurant in which I had both dinner and breakfast outperforms the accomodation, while there is also a pleasant bar. The vacinity is pretty industrial and retail park orientated with a drive thru Burger King and KFC within easy walking distance, but little else of interest. Overall, perfectly OK, but there are other hotels with more character at a similar price in the area.

Date of stay: November 2018
Trip type: Traveled on business
Thank 92stem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina G, Leiter Front Office at Best Western Plus iO Hotel, responded to this reviewResponded November 18, 2018

Dear 92stem,

Thank you very much for your feedback.
We appreciate you felt comfortable with us even our rooms seem to be dated for you.
We hope to welcome you again soon.

Kind regards

Sabrina Gesswein
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2018 via mobile

Nice hotel, very quiet and the rooms are huge.

Ate in the restaurant once and drank in the bar twice. Both locations were very pleasant.

Only grip was the room was stifling hot, even setting AC to less than 15’ and full-whack only made the room hotter. Eventually worked out German windows open 100% and not the UK ridiculous 5% and that made a huge difference.

Date of stay: October 2018
Trip type: Traveled on business
Thank TonyTiger72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina G, Leiter Front Office at Best Western Plus iO Hotel, responded to this reviewResponded October 17, 2018

Dear TonyTiger72,

Thank you very much for your nice feedback.
We appreciate you felt comfortable with us.

Regarding the AC, actually we switched it to heating, due to the temperature in the night is less than 5°C.

We hope to welcome you again soon.

Kind regards

Sabrina Gesswein
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2018 via mobile

Good: location is perfect for the business purpose. stuff is very kind and helpfull, breakfast has lots of choice, cleanliness of the room is well. Air condition is good. There is a gym inside hotel. Breakfast starts @6.30 am in the morning is good if you have an early appoinment.

Bad: no slippers in the room,

Date of stay: September 2018
Trip type: Traveled on business
Thank 311cemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina G, Leiter Front Office at Best Western Plus iO Hotel, responded to this reviewResponded September 30, 2018

Dear Cem C,

Thank you very much for your nice feedback.
We appreciate you enjoyed staying with us and hope to welcome you again soon.

Kind regards

Sabrina Gesswein
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 20, 2018 via mobile

One of the better business hotels with large rooms compared to some other DE hotels. Good staff, nice bar with a large selection of premium liquors. Restaurant is good with a delicious classic German breakfast buffet included. Have spent many a night here and will probably spend many more. Since it is a business hotel avoid the weekends, because it is deserted.

Date of stay: September 2018
Trip type: Traveled on business
Thank frankhT8702JC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina G, Leiter Front Office at Best Western Plus iO Hotel, responded to this reviewResponded September 21, 2018

Dear Frank G.,

Thank you very much for your mail.
We appreciate you felt comfortable with us and hope to welcome you again soon.

Kind regards

Sabrina Gesswein
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2018 via mobile

Good size rooms well located. The major problem is the resturant. The service is really bad with waters who have no idea amount food. I had ordered a rump steak. Not sure what it was but definitely not an Argentinian steak . A pity the restaurant looks good . Looking at the other reviews I think i am not alone in my views on the restaurant. I am surprised the management has not addressed the issues.

Date of stay: September 2018
Trip type: Traveled on business
Thank MandIMunich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sabrina G, Leiter Front Office at Best Western Plus iO Hotel, responded to this reviewResponded September 9, 2018

Dear MandlMunich,

Thank you very much for your nice feedback.
We appreciate you felt comfortable with us.
I want to apologize for your experience at the restaurant - for sure I will forward your comment to our manager so we can go ahead with training our service.

We hope to welcome you again soon.

Kind regards

Sabrina Gesswein
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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