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“Need to improve on Shuttle and Internet” 3 of 5 bubbles
Review of Holiday Inn Express Frankfurt-Airport

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Holiday Inn Express Frankfurt-Airport
Madrid, Spain
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Need to improve on Shuttle and Internet”
3 of 5 bubbles Reviewed April 15, 2013

They shuttle means seats only 7, which in my case meant waiting at the aerport for 1 hour. Also, it's a free for all, so you need t be standing up all the time and prepared to fight for a seat.

Lobby Internet was strange, with changing IPs. I was able to read by email but there was no way to send any messages, either fromy my computer (mail software, webmail, mail2web) or my mobile phone.

The place itself is fairly sad, with ugly carpeting that needs replacing. Not the friendliest staff.

On the positve side, the very early breakfast (German standard: cold cuts, juice, yoghurt, cereal, toast, assorted bread ...) start time will be handy for a lot of air travellers.

  • Stayed February 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank ViajeroPenitente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Airport, responded to this review, April 19, 2013
Dear guest,

Many thanks for your review! We are happy to see that you liked staying with us in general.

Thank you for pointing out some aspects where we can improve. Both projects are currently in progress to see how they can be improved for enhanced customer experience.

Looking forward to welcoming you again to Holiday Inn Express.

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
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English first
Indianapolis, Indiana
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

Everything in the city was sold out so I stayed here for one night. The room was small, but fairly comfortable for a quick stay. The TV was very old. Make a reservation early if you need the airport shuttle. There is a good Italian restaurant within walking distance from the hotel.

  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank anols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, April 10, 2013
Dear guest,

Many thanks for your kind review!
We are happy that you liked staying with us.

Special thanks for pointing out that a reservation for the airport shuttle is recommended at the guest's earliest convenience.

Looking forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 1, 2013 via mobile

Very well located, clean and good breakfast. You wont find something to do at night near the hotel. Is there a small bar in the lobby, where you could find some Germany's beer and pizza. The plus is the pick-up service at Frankfurt Airport!

Stayed April 2013
Helpful?
2 Thank Anderson Zozo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, April 4, 2013
Dear guest,

Many thanks for your nice review!
We are happy to see that you liked staying with us.

In addition to the food we provide in the hotel, there is an Italian restaurant opposite of the hotel. From April, a nice beer garden is due to re-open in this area, too, which is pretty on a warm evening.

Looking forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tromso, Norway
Level Contributor
189 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed March 24, 2013

Me and my 4 year old daughter arrived at 22:30 to the hotel using the free shuttle minibus provided by the hotel.
I booked via Hotell.no and received a very good price there, most cheaper than on other web pages (almost 50% cheaper than hotels.com and Trivago).
The room included breakfast, this was a big plus.
The check-in process was fast and easy.
I reserved the pickup by the shuttle next day at this moment as I received the info from the bus driver that I should do this on the reception on arrival. The return trip to the airport cost €5.
The shuttle arrived on time the next day. you can book every half hour but the 6AM one was already full. Luckily our flight was not do early.
The girl in the reception was polite and helpful. You will be ok if you speak English. She did not understand Spanish (no big deal).
The room and bed was ok. The bathroom was clean. The installations were modern.

Some small things I should name that don't let this place earn an overall 5 star rating:
As named by others there is no wifi on the room. This is really a disappointment because as an airport hotel this should be standard. Our room was on the 1 floor and I could catch a weak signal from the lobby area on my iphone but it was almost useless. The access from the lobby and restaurant area was ok.
The bathroom looked clean but there was a very weak smell of pee coming from the toilet area. There is no bathtub but the shower was ok.
There were only German channels on the TV and none of them had cartoons my kid could watch.
The breakfast was good but I missed the tipical scrambled eggs and sausages offer you find on most hotels. There was plenty of bread and fruits with cheese and ham to choose. They just had boiled eggs. The coffee was good and there was many choices of it as they have automatic machines.

The hotel is a 15 minute drive from the FRA airport on the shuttle.

All in all I can recommend the Holiday Inn Express FRA Airport if you need a one night stay between flights.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Thorz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Airport, responded to this review, March 26, 2013
Dear guest,

Many thanks for your nice review!
We are happy to see that you liked staying with us and recommend the hotel.

Our breakfast offering is standardised within Holiday Inn Express hotels and offers a local breakfast offering. Hot items such as scrambled eggs are not being offered in our hotels in continental Europe.

We are look very much forward to welcoming you again to Frankfurt!

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
illinois
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed March 18, 2013

I stayed here on my way out of Germany in order to take in a concert in nearby Langen. I arrived by taxi from Langen station (10 mins, 11 Euros), but there is also an airport shuttle running quite frequently (2 per hour I think) so taking a train to the airport was an option. I left on the shuttle, which ran punctually. Be aware that this hotel is in the middle of nowhere and you will probably want to use a taxi to get to a nearby town for restaurants. The lobby was bright and open with an evening bar and excellent breakfast. The desk staff were welcoming and spoke reasonable English. My room was comfortable though relatively low-spec. The bathroom had a shower, but no bath, and the only toiletry supplied was a multifunctional goo in a wall dispenser. The bed was very low, but comfortable and furnished with German-style bedding. There were a couple of annoying design features such as power requiring a keycard. The desk socket worked without the key, so I could charge electronics while out of the room. The other design "feature" was a bizarre bathroom door that I manged to catch my fingers in. In-room Internet was wired-only and slow. I believe there is wireless in the lobby. TV was ancient.

  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank alveric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Airport, responded to this review, March 26, 2013
Dear guest,

Many thanks for your nice review!
We are happy to see that you liked staying with us and appreciate our staff services.

Looking forward to welcoming you again to Holiday Inn Express hotels!

Best regards
Martin and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

I travel through Frankfurt a great deal and find this hotel to be real find. It is convient to airport with good shuttle service and it is not quite as pricey as typical airport hotels. If you have a car, you can park in their parking lot for around 10 euro/day. Typical HIX, nothing fancy, but very adequate.
It is located what appears to be in middle of nowhere with nothing around it, but a little exploring and you find some interesting things. Walk north on the lane next to the hotel and you find a nice walking trail.
Cross the highway and walk south from the hotel and around 300 meters from hotel is a caravan campground with with a couple of nice restaurants--one german and one italian.
I have stayed there probably 20, or more, times!

Room Tip: Some of the rooms on the first level require a walk up some stairs off the lobby. That can be a pain...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ajmnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, March 18, 2013
Dear Guest,

Many thanks for your excellent review! We are very happy to have you as a regular guest.

Thanks for pointing out a number of nice things, such as the walking (jogging) trail around the hotel. Not only in Spring or Summer a delight! Also the restaurants are just a short stroll away from the hotel. The German restaurant is due to open again in Spring.

We look forward to welcoming you again to the Holiday Inn Express Frankfurt Airport!

Kind regards
Martin and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

This Hotel is very close to the airport(about 8 mnts driving), clean, spacious rooms, kind staff, and a very good breakfast included in all fares. Suggested for business or if in transit to Frankfurt onto other destinations, they also have shuttle to/from airport.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MaxSSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, March 18, 2013
Dear guest,

Many thanks for your delightful review!
We are very happy to see that you liked staying with us.

Looking forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Frankfurt-Airport

Property: Holiday Inn Express Frankfurt-Airport
Address: Langener Str. 200, 64546 Morfelden-Walldorf, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Morfelden-Walldorf
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Morfelden-Walldorf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Frankfurt-Airport 3*
Number of rooms: 186
Official Description (provided by the hotel):
The newly refurbished Holiday Inn Express Frankfurt Airport Hotel is conveniently located only 15 minutes from Frankfurt Airport. Getting to Holiday Inn Express Frankfurt Airport is easy. We are just off the A5 motorway and offer a regular shuttle service from Frankfurt Airport between 6am and 10:30 pm. Shuttle service (Euro 5.00) from and to Frankfurt Airport. Wake up to continental breakfast in our bright Great Room each morning and plan your day with complimentary wireless Internet in the hotel. You can host event in our 6 naturally lit meeting rooms and make use of the 24-hour self-service Business Centre. There is ample parking at Holiday Inn Express Frankfurt Airport. Mörfelden Business Park is just 600 metres from the hotel. Explore the attractions of Central Frankfurt just 25 km from Holiday Inn Express Frankfurt Airport. Get your bearing from the crystalline Main Tower, then stroll through the cobbled Old Town to a cozy Ebbelwoi apple wine tavern. ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt-Airport Hotel Morfelden-Walldorf
Morfelden-Walldorf Holiday Inn
Holiday Inn Express Frankfurt-Airport Germany/Morfelden-Walldorf

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