We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Terrible staff service” 1 of 5 bubbles
Review of Halbersbacher Airport Hotel Frankfurt

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Halbersbacher Airport Hotel Frankfurt
Houston, Texas
1 review
“Terrible staff service”
1 of 5 bubbles Reviewed September 19, 2011

I made a reservation and even when I was supposed to cancel 1 day before without any problem, when calling the hotel the person didn't speak good German and he said that I needed to cancel 3 days before and, even when I sent an email the day before asking for their help, they never replied and they charged me the full price. I would never recommend them.

Stayed September 2011, traveled solo
Helpful?
Thank Mir G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Mir G

we are sorry to hear that we didn´t saticfy our expectations. Since 2014 our hotel belongs to halbersbacher privathotels which are offering a high service. We hope to have the opportunity to welcome you again

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

79 reviews from our community

Traveler rating
    16
    17
    18
    11
    17
See reviews for
12
16
17
22
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kolding, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 12, 2011

chose this hotel due to its close location to the airport, and the shuttle service. I had a jobinterview at the airport, so only needed a good, nice hotel close to airport for one night. I wasnt interested go into frankfurt city (I dont really know how far citycenter is from the hotel). I didnt expect too much else, but must admit: I was positive surprised: I stayed at 207, very large, nice, clean, quiet room, two large good beds (had an excellent sleep), desk and chair, minibar, nice shower products, iron, stylish creative interior with withe-purple curtains and paperlamps, and they had put a little lotus-bamboo flower arrangement next to the bed which I found a very nice touch (not too much, just to show the staff likes its guest to feel good). When I called the receptionist for help for the one light, he came immediatly, very friendly. I payed 15Eur for the shuttle both ways from/to airport, the shuttle drivers were very nice and very helpful. You call the hotel after arrival, and it will pick you up from area C, door 7 within 10-15mins, no problem. I had a rate without breakfast, but I saw the buffet, rolls, joghurts, fruits, eggs, very good fresh selection. And the coffe was excellent: everything from cappucino, to latte, to espresso (for free). So all in all, I can only recommend this hotel, I was positivly surprised, and the roomrate is good value for money. If you only need to stay close to the airport, its perfect.

  • Stayed August 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank silv1902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Silv1902

Thank you very much for your evaluation. We hope to welcome you again soon

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 21, 2011

Our family of four stayed in two connecting rooms. Rooms were large, beds comfortable. Lots of space for luggage. The breakfast was excellent but we were rushing to get to Frankfurt Airport. Cost 30 euro for a van to the airport. Good value. Highly recommended. Friendly staff.

  • Stayed June 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Michalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Michalia

Thank you very much for your warm words. we would be very pleased to welcome you again soon

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Sussex, United Kingdom
Level Contributor
65 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed June 15, 2011

We stopped while on a tour with other motorcycles. The staff were very helpfull with everything from parking to arranging and taking us to a nearby hotel for a group meal, There isn't a bar but a good stock of drinks and an honesty sheet - you don't see that very often.The rooms were clean and spacious. Breakfast was plentiful and good. Definitely one to remember.

  • Stayed June 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nogtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Nogtraveller

Thank you so much for your warm words. It was a plesure to meet you

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed June 9, 2011

Comfortable and very cheap. However it costs €20 in a taxi from the airport and €15 in their shuttle. It is in the middle of a small industrial area. Couple of bar restaraunts nearby. All in all I would prefer to stay in the centre of Frankfurt, it is almost as convenient.

  • Stayed June 2011
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Abz1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Abz1963


Thank you very much for your good evaluation.

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paderborn, Germany
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed May 19, 2011

We booked this hotel under the impression it was close to the airport (hence the name Airport Domizil) the next morning it took us 30 minutes to get to the airport!!!
We booked a room for families, we were given our own private corridor and two separate rooms, it all looked great from the outside, however when we actually got into the room, well it was filthy, not a word i would normally use but this just was, even to the fact of pubic hair in the shower! We called the guy on reception who was very helpful he came up to take a look aswell, he seemed gobsmacked that there were crumbs all over the floor, the kitchen area had not even been cleaned, banana skin still left there that it had turned black! and the shower well that is just disgusting,, he called the cleaners who were very sorry, they spoke ok english and while the receptionist was showing me another room incase we wanted to change (which in the kitchen area had a glass of coke growing mold on it,,,, obviously i turned this room down aswell and said that we would be happy to stay where we were if it was cleaned properly) the cleaners told my husband that they were worked hard for very little money and that they just had too much to do!!

We all had just one pillow each, i suppose you could have asked for another but too be honest we were fed up off complaining!!
Lighting was rubbish, the rooms are all dimly lit, was hard to pack the next morning when we were up early to catch a flight and believe me you will have to get up early if you want to catch your flight, remember you will have half hour drive to get there.

8euro parking is also a waste of money as you can just park outside the hotel where all the local residents do, this is public parking so not a problem.


Poor value for money, would definetly not stay again

  • Stayed April 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank sarahbeey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Sarahbeey

we are sorry to hear that we didn´t saticfy our expectations. Since 2014 our hotel belongs to halbersbacher privathotels which are offering a high service. We hope to have the opportunity to welcome you again

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Morfelden-Walldorf hotels

Seattle
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed February 1, 2011

The rate for the room may be cheap, but as soon as you add on the extras it is not a good value for what you get. If you want the hotel to pick you up from the Airport it is a charge of 15 Euros. If you want internet service it is another 5 Euros. I paid the 5 Euros for internet was never able to connect to their service, when I brought it up the next morning, the lady at the Front Desk did not act like she cared , nor did she offer a refund of that fee. The room seemed bare, no hotel directory was in the room, so I did not know what the hotel did or did not offer or know anything about the local neighborhood. The breakfast buffet came with the cost of the room and was okay. Next time I will stay somewhere else.

  • Stayed January 2011, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank westcoastcyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin K, social media beauftragte at Halbersbacher Airport Hotel Frankfurt, responded to this review, December 15, 2014
Dear Westcoastcrc

Thank you very much for your evaluation. We still improve our service and hope welcome you again.

kind regards

maika ehring
reputation manager
halbersbacher privathotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Morfelden-Walldorf
0.3 mi away
Hotel Walldorf
Hotel Walldorf
#7 of 9 in Morfelden-Walldorf
3.5 of 5 bubbles 25 reviews
3.1 mi away
MEININGER Hotel Frankfurt/Main Airport
2.7 mi away
Sheraton Frankfurt Airport Hotel & Conference Center
Show Prices
Show Prices
Show Prices
2.2 mi away
Holiday Inn Express Frankfurt-Airport
Holiday Inn Express Frankfurt-Ai...
#2 of 9 in Morfelden-Walldorf
3.5 of 5 bubbles 669 reviews
0.1 mi away
Hotel Global
Hotel Global
#4 of 9 in Morfelden-Walldorf
3.5 of 5 bubbles 121 reviews
3.0 mi away
NH Frankfurt Airport
NH Frankfurt Airport
#1 of 7 in Kelsterbach
4.0 of 5 bubbles 1,300 reviews
Show Prices
Show Prices
Show Prices

Been to Halbersbacher Airport Hotel Frankfurt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Halbersbacher Airport Hotel Frankfurt

Property: Halbersbacher Airport Hotel Frankfurt
Address: Nordendstr. 4a, 64546 Morfelden-Walldorf, Hesse, Germany
Location: Germany > Hesse > Morfelden-Walldorf
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #8 of 9 Hotels in Morfelden-Walldorf
Hotel Class:3 star — Halbersbacher Airport Hotel Frankfurt 3*
Number of rooms: 65
Official Description (provided by the hotel):
Located right at the gates of Frankfurt, the halbersbacher airport hotel offers quiet and comfortable rooms with excellent service. Conveniently located our hotel is found close to all major highways of the Rhein –Main Area and close to the biggest airport in Germany. Take advantage of our convenient airport transfer for your arrival and departure.The hotel offers great connections to the Frankfurt Trade Fair as well as downtown Frankfurt. For this purpose, we will gladly arrange for your shuttle service enabling fast transfers. ... more   less 
Also Known As:
Airport Domizil Frankfurt
Halbersbacher Airport Hotel Frankfurt Germany/Morfelden-Walldorf

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing