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Reviewed June 29, 2017

This was a lovely holiday for me to start the summer season. I arrived without a car due to complications and the staff was so accommodating in helping me. Vineyards outside my window, lovely breakfast in the mornings, and the sounds of the countryside greeted me with peace. The staff had excellent manners and the hospitality was 5 star. As a chef I'm always looking at the cuisine offered and I was delighted at the seasonal menus I experienced from their creative chefs. I would gladly recommend this hotel and stay in any of their properties in the future.

Merci

Michal Brooke Otts

Date of stay: June 2017
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais du Silence Hotels
Thank Michal Brooke O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded September 17, 2017
Google Translation

Votre commentaire, dont nous vous remercions, nous a fait très chaud au cœur et c'est avec un très grand plaisir que nous vous recevrons à nouveau dans notre Mas.

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Reviewed May 25, 2017 via mobile

On the final night of our cycling tour we stayed at this character hotel, set in a pretty garden, located in a quiet spot not far from Luberon. Extremely good service. We had to depart very early in the morning and, because the staff knew we would miss breakfast they, thoughtfully prepared us a snack bag to take with us on the train. Well appointed room with a nice bathroom .

Date of stay: May 2017
Trip type: Traveled as a couple
1  Thank Sally A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded September 13, 2017
Google Translation

Merci beaucoup pour votre avis.
Nous essayons de faire tout notre possible pour satisfaire nos clients.
Nous espérons vous revoir bientôt au Mas de Guilles.

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Reviewed August 23, 2016

Beautiful peaceful setting several miles out of the village but with a fabulous restaurant so we ate in. Actually we ate out on the terrace. Converted farmhouse with rooms in different parts of the building so full of character. Excellent service - emergency laundry was organised for us with great willingness.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank TWhyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded October 24, 2016
Google Translation

Merci à vous pour votre commentaire.
Nous essayons de faire de notre mieux pour satisfaire aux besoins de notre clientèle,
et sommes ravis de voir des clients heureux du séjour passé chez nous.

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Reviewed July 27, 2016

Very démodé decor and rusted parts in the bathroom are not features I would expect in a Relais du Silence hotel. My wife and I expected way more of this hotel and for a room, the simplest of all, that sells for over €200.

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Relais du Silence Hotels
Thank ii2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded October 24, 2016
Google Translation

Nous vous remercions pour vos explications.
Nous n'avons pas réussi à trouver qu'elle était la chambre dans laquelle vous avez séjourns, il est possible que malgré tous nos efforts à essayer d'atteindre une certaine perfection, des points de détail comme un peu de rouille dans une salle de bain aient échappé à notre vigilance.
Les goûts et les couleurs étant différents pour chacun, nous sommes vraiment désolés que le décor de la chambre ne vous ait pas plu.
Juste un petit rectificatif , nous avons des chambres beaucoup moins chères, et peut-être que l'une d'entre elle vous aurez plu davantage !!!!, nos chambres étant toutes agencées et décorées différemment.

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Reviewed July 21, 2016

We stayed here from 3 nights in July with our 13 months old baby, The hotel is located circa 2 kms from Lourmarin. The extensive grounds and pool area around the hotel are very well maintained and a great place to relax. The breakfast selection is excellent and we had dinner in the restaurant one evening which was also very good. The restaurant needs to be booked in advance is quite formal and probably not for every day dining. Outside of this there are no real options for food at the hotel which is a big weakness as it is a drive from town particularly if you have a baby. Also to get drinks during the day involves going through reception which is tedious if you only need a beer. The rooms are perhaps a little dated but fine and beds are comfortable and generous amount of towels everywhere. Staff are nice and friendly and try their best within the rules of the hotel. The clientele are mature couples in the main and the place is very quiet. Overall nice place but probably not suitable for families with small kids

Date of stay: July 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank farrelan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded October 23, 2016
Google Translation

Un grand merci pour les points positifs de votre commentaire.
Concernant le restaurant il est vrai, que comme la capacité d'accueil est inférieure à celle de notre hôtel, il est recommandé de réserver la table à l'avance, cela est signalé à nos clients à chaque prise de réservation.
Nous n'imposons pas à nos clients de dîner dans notre restaurant non plus, vous avez dû mal consulter les menus car il y a des changements journaliers et nous ne travaillons que des produits frais d'où effectivement une carte qui n'est pas à rallonge....
Pour les consommations servis au bar, nous ne comprenons pas non plus, car il est tout à fait simple de passer commande auprès des réceptionnistes.
Nous pensons que vous n'avez pas bien compris le fonctionnement de notre hôtel en général, peut-être auriez vous dû demander plus d'explication lors du check in, si tout n'était pas clair pour vous.
Nous sommes donc désolés que votre séjour de ce fait ne se soit pas très bien passé.

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