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“a great stay”

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Best Western Plus Turnhout City Hotel
Ranked #1 of 5 Hotels in Turnhout
peterborough
Level 5 Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“a great stay”
Reviewed December 19, 2012

I don't know what swiss Chris is on about obvioslly a moaner I stayed here twice in the last fortnight and the staff, rooms, are first class,,good location and all staff I came across spoke perfect English , would go back again

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
4 Thank petePeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turnhout_City_Hotel, General Manager at Best Western Plus Turnhout City Hotel, responded to this review, December 22, 2012
Dear Peter Borough,

By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time for the review on Tripadvisor. We appreciate your loyalty!


Sincerely,

Susanne Van den Eijnden
General Manager
BEST WESTERN PLUS Turnhout City Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    29
    48
    28
    5
    3
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5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
England
Level 5 Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 12, 2012

I cannot understand why people rate this hotel. What have they stopped in before visiting here? For a supposed 4* hotel it lacks a lot. It may well be the best hotel in Turnhout but that cannot say a lot about the rest. The four night stay here was dogged by problem after problem. I felt sorry for the staff who were polite and attentive but lacked the ability to solve problems I suspect due to lack of investment by the owner or owning group. Never once were we offered the Manager. So what were the problems? Weird room layout with floor level half windows offering no privacy without shutting the heavy (dirty) curtains. Road or railway noise - take your choice. tired room furnishings with uncomfortable bed. One towel left on two days for two persons. Analogue TV in 2012!! No English channels? Shower so datd with leaks. Breakfast extensive but really poor quality and everyone squeezed together. The hot food was poor quality and cold. Beware the corridors in the dark. Noise in the middle of the night from staff performing overnight chores! I could go on, but actually there was nothing good about this hotel. If you have a choice go for some of the independent bed and breakfast around the area.

Room Tip: Choice is simple you take railway noise or road and public noise
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank SwissChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
112 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 28, 2012

We spent one night here because it was close to a concert we came to town to see. I called a few hotels in Turnhout before my trip and the woman I dealt with (Suzanne) was just wonderful. We came in by train and voila...the hotel is right there at the station. Couldn't have been easier. Front desk staff was wonderful! We had to take an early train out the next morning and the front desk staff said they would have breakfast ready early (which they did!). Our room was tiny, but adequate. Our bathroom was clean and modern. The pillows were impossibly overstuffed and uncomfortable. The included breakfast was by far the best and most varied breakfast of any hotel I've ever stayed at in Europe. The front desk staff were as wonderful as anyone could ask for.

Room Tip: Our window overlooked the train, and yet our room was super quiet.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank SJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level 4 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 27, 2012

I travel a lot, 100+ hotel nights this year, and I am first in the queue when the opportunity to visit Turnhout arises. This is easily the best Best Western I visit. Easy to find, great use of an old railway building, comprehensive breakfast and competent staff. The adjacent restaurant is not to my taste but I have been befriended by a local pub where I am welcomed like a regular. I look forward to many return visits.

Stayed February 2012, traveled on business
Helpful?
1 Thank JWL940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 6 Contributor
94 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 11, 2012

Stayed 1 night on business. Nice rooms, good breakfast, only gribe was wireless issues but staff were very friendly and worked to help.

  • Stayed June 2012
    • Value
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    • Cleanliness
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Helpful?
2 Thank nomadicmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 16, 2012

This is a very professionally operated city hotel. The room was as described, clean and roomy, with all amenities. The staff is multi- lingual, competent, courteous, and extremely helpful. The location is next to the trains station and on a short walk from the market square.
Free wifi, great breakfast, welcoming gift (2 small bottles of wine),… Thank you for making our stay so comfortable!

Room Tip: We had room 14 (balcony)
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  • Stayed April 2012, traveled on business
    • Value
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Helpful?
3 Thank Tommy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grosse Pointe, Michigan
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 8, 2012

Right at the train station, but quiet and comfortable. The price was right at 99 EUR per night too. Great breakfast included. Good cable TV, free internet, and close restaurants. The staff was friendly and low key too. They just need a swimming pool!

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bruce h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Turnhout City Hotel

Property: Best Western Plus Turnhout City Hotel
Address: Stationstraat 5, Turnhout 2300, Belgium
Location: Belgium > Flanders > Antwerp Province > Turnhout
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Turnhout
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best Western Plus Turnhout City Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
Situated next to the train station in the centre of Turnhout, Best Western City Hotel offers rooms and free Wi-Fi only a 10-minute walk from the Grote Markt, shopping streets and the Warande Culture Centre. This historic 4-star hotel includes a restaurant, a casino and a lounge where guests can enjoy a drink. All rooms have a spacious terrace or air conditioning. They also come with a flat-screen TV and a modern bathroom. A small welcome gift is provided for all guests. The breakfast buffet is served in the new breakfast room. Both warm and cold dishes are available. It is also possible to enjoy breakfast in your hotel room. There are multiple car parks around the hotel. From Turnhout City Hotel, the Kempen nature area can be reached by car and bicycle. Antwerp is 40 minutes away by car. The E34 motorway is only 4 km away. There are several bus stops within 50 metres of the hotel. ... more   less 
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Also Known As:
Best Western Turnhout
Turnhout Best Western

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