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“Nice Holiday yet not tyrolean”

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Travel Charme Fuerstenhaus am Achensee
Ranked #5 of 20 Hotels in Pertisau
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Holiday yet not tyrolean”
Reviewed January 3, 2013

The Hotel is nice, yet far from perfect. The surroundings cannot be better though, yet the place does not breath the Tyrolean style at all. Service is very friendly with an aim to please, yet too much narrowed by standardization. This may yet be inevitable due to the group to which the hotel belongs. The Spa is exquisite, and very complete, up to raspberries in the sauna beim Aufguss. The rooms are clean yet 'cold', that may be a matter of taste though. Food in the Laurentius restaurant is nice and tasty, yet not as good as one may expect reading the adverts from the Hotel. Is this hotel worth a 4S Star ? I would say yes, but the distance to a 5 Star resort is long. The unique location of this hotel at Lake Achensee merits however a great Top hotel. Concluding we would like to recommend this hotel to families and couples that can appreciate Austria, its unique flavour in combination with a grand Spa. If you are looking for a classic Austrian Tyrolean holiday experience, this is not the place to be. One negative point was that the room we had booked for our two minor daughters was at a different floor, which was not practical at all, allthough it was explicitely promissed at reservation that rooms would be adjacent, and no efforts were made to remedy this.

Stayed January 2013, traveled with family
Helpful?
1 Thank Tristan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilfried D, Geschäftsführer at Travel Charme Fuerstenhaus am Achensee, responded to this review, January 5, 2013
Dear Tristan B,

thank you for your holiday at the Travel Charme Fürstenhaus Am Achensee and your time you spent on to score us on tripadvisor.
For us it is important to get a honest feedback from our guests because only in this way we have the possibility to improve our quality.
Your words show me that we are a good hotel but we have to work better and harder every day.

I hope seeing you soon at lake Achensee

Wilfried Denk with the whole team
Host & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
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england
Level 5 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 20, 2012

What a HOTEL. No fault,with Hotel staff,the Dining staff are excellent and well trained.The Location is HEAVEN and Paradice all in one. The Food from Breakfast, WOW what a Breakfast, to Evening was just GREAT. Well Done. The Spa etc was ; WOW .The suite we had was 235 but the view is interrupted and overlooked by 8 rooms. Try Suite 219,it will be GREAT,along with the Karwandel Suits.Please, this is a Hotel for Adults and not Children. We believe with the great spa etc the chill out factor would be destryed with crying and misbehaved children.Enjoy your stay,and saviour every hour. I have run out of adjectives to for this great hotel..
Please enjoy, as you are luky to experience such a great hotel and location.
Kind Regards,
Norman Russell.

Room Tip: We have rated our suite as very good,235 , as it is overlooked,but internally it was great.suite 219...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank normanrussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilfried D, Geschäftsführer at Travel Charme Fuerstenhaus am Achensee, responded to this review, August 11, 2012
Dear Mr. Russell,

Thank you for your stay at the Travel Charme Fürstenhaus Am Achensee and your extremly positive words on tripadvisor.

Your compliments for my staff, the food and the hotel is such an honour. Thank you!
So it seems you made a splendid recovery. For us it's great to hear that our guests leave us in such a relaxed and happy way and recommend us for others.

I hope you comming back soon.

Wilfried Denk
- host and hotel manager -
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 22, 2012

It was pleasant stay with good service and outstanding cuisine. Nice hotel to stay in comfortable and quiet place. Perfect sauna and pool area, chill-out and spa zones. This place is nice in any weather and any season.

There was a little problem with wi-fi, but it seems to be a provider fault.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AndreyPetrosyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 5, 2012

this year was better compare with last year.
new management(dedicated people), two meters snow,nice music,

Room Tip: corners suites are incredible
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicu67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2011

this location is incredibil.
beautiful panorama;lake and mountain.
five stars for spa!

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Nicu67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level 4 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed August 9, 2011

This was just a divine hotel to stay in. The resturaunt was superb, the breakfast was to anybodys preferences, the rooms enormous, and the spa.. the spa.. the best I have ever seen. The views from this hotel are just wonderful. I have to try and explain why this hotel is so good. I believe it is because it offers everything that you could want in a five star hotel, but also has fammiliarity and a sense of community. In that, you will be served and treated in the way you want when you go to a very expensive and fancy hotel, but also still feel united with the guests and the staff which you would not normally get in a fancy, expensive hotel. My room was just huge and looked right over the lake. I felt like I was on a boat when I sat in my chair and looked out. There is a great car park which also needs mentioning because given that you will probably drive there with ski gear and big bags nobody will want to have to hassle around for a space covered in ice. The hotel has a big underground, heated carpark which connects directly to the hotel and ski room, fab. Finally the spa is just too good to be forgotten. There is a place for everyone to sit and lie down in nice beds, there is space for everyone in the various hot tubs, there are 2 nice pools, tonnes of saunas, all at different temperatures, spa drinks etc available and the best bit is the pool that is half inside, half outside. Delightful when you are sitting amongst the stars surrounded by snow after a hard days skiing or hiking and getting ready for dinner. A true delight guys, don't miss it.

Room Tip: ask for a room over looking the lake
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  • Stayed December 2010, traveled with family
    • Value
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Helpful?
1 Thank memonge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level 4 Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 9, 2011

An almost excessively comfortable stay - the modern building sits discreetly right on the waterfront in the epicentre of the slightly eccentric Alpine village-resort that is Pertisau.

The staff (all fluent in English, to our mixed comfort and shame) are almost perfectly trained to ensure your comfort (with the exception of one rather grim breakfast waitress) and it just felt like an indulgent privilege to be there. Very highly recommended... but just beware that it costs you 8 Euros a night to park your car!

Travel Charme's breakfast buffet is spectacular, and depending on the weather you can sit by the lake to eat it. Perfect.

Room Tip: Choose between a lake view on the east of the building for morning sun, or the mountain view on the...
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  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
2 Thank Ballastplough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travel Charme Fuerstenhaus am Achensee

Property: Travel Charme Fuerstenhaus am Achensee
Address: Pertisau Nr. 63, Pertisau, Eben am Achensee 6213, Austria
Location: Austria > Austrian Alps > Tirol > Eben am Achensee > Pertisau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Pertisau
#5 Luxury Hotel in Pertisau
#10 Romantic Hotel in Pertisau
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Travel Charme Fuerstenhaus am Achensee 4*
Number of rooms: 120
Official Description (provided by the hotel):
The 4-Star Superior hotel is the only building directly on the shores of Lake Achensee. Terraces and extensive windows offer unrivalled panoramic views. Modern comforts and a versatile range of services complement the 500 year old tradition of hospitality at this hotel. Alpine elements meet modern design, as warm colours and fine woods create a harmonious ambience, also in the 120 superbly furnished rooms and suites, which are almost with balcony. Indulgence extra: The Laurentius restaurant offers space and secluded niches as well as a unique view of the lake from ist enchanting winter garden. Delicate materials and warm colours make for a cosy atmosphere. Exercise and rest - you find them both on our 3,000 m² with heated indoor and outdoor pools and a large outdoor whirlpool. Active holidaymakers take part in numerous indoor and outdoor programmes. In addition, there is a fitness area with a course room for Pilates or yoga and spacious sauna area. A perfect complement are the various beauty treatments and massage as well as treatments with original Tyrolean rock oil - the highlight of the hotel. ... more   less 
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Also Known As:
Travel Charme Furstenhaus Am Achensee Hotel Pertisau

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