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“elisabeth chalet hotel, kuhtai”
Review of Elisabeth Hotel

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Elisabeth Hotel
Ranked #1 of 9 Hotels in Kuhtai
Certificate of Excellence
essex
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“elisabeth chalet hotel, kuhtai”
Reviewed February 23, 2013

Just returned from a week at Kuhtai, staying at the Elisabeth hotel. We were there for our son to ski and as non skiers were a bit concerned that there would be enough for us to do. Simon, the rep and Cora the hotel manager and her husband went out of their way to help us with places to visit and things to do.We were looked after from the moment we arrived with info, good food and help if we needed it. Our son had a fantastic week on the slopes in ski school, and we had a good chilled out week. We felt that all the staff were incredibully helpful,the food good and great that the slopes were so close. A very special thanks to Cora, James, Dan and Becky and not least Simon who was one of the most helpful reps that we've encountered.

  • Stayed February 2013, traveled with family
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2 Thank goonerburne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

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English first
UK
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 16, 2013

We stayed in Kuhtai in early December, in the first week of the season, staying in the Chalet Hotel Elizabeth. We went for a fairly quiet week where the skiing/boarding was the priority rather than the apres ski. Overall we had an awesome time and loved the place as it was ideal for us. There are a few key points to note though, as I can see the hotel/resort wouldn't be for everyone.

Good points on the hotel

· Is right next to the slopes/the ski lift so is ideally located

· Extremely friendly and helpful staff, by the end of the week was on first name terms with most of them.

· Meals were perfectly acceptable - not a la carte but we didn't pay a price reflecting that. A couple of very good meals, a couple of good ones, a couple of distinctly average ones (but still okay). Overall fine for the week. Breakfast was fine everyday including a hot option.

· Tea/coffee/soft drinks were available all day, so at lunch/after skiing you could help yourself in the lounge.

· Rooms clean, warm and spacious with plenty of storage space.

· Nice clean bathroom with plenty of hot water regardless of the time of day.

· Only 45 minute transfer from Innsbruck Airport (though Innsbruck is notorious for being closed in bad weather so often planes get diverted elsewhere which adds hours to the journey).

· Hotel isn't too big/too small - just about the right size so you get to know most guests, the lounge area is a socialable place after a hard day on the slopes.

· Nice cakes in the afternoon on some days (see not so good points below for why I say only certain days).

· For the price we paid we thought was excellent value for money.

Not so good points on the hotel

· The hotel wifi was rubbish. It's only available in the bar/restaurant and speed is appallingly slow, and is about a 30 digit code to access it on your first day. For what it is they shouldn’t really claim to have wifi it's that bad.

· In the lounge the roaring hot fire pictured in the Inghams brochure is totally false - the fire is not in working order so don’t expect to see a welcoming roaring fire aftera day on the slopes.

· Bar area could do with a few more seats/stools, if it's busy (such as before dinner) most people have to stand

· If I had my child/children with me I wouldn’t like the fact they were served dinner at a different time to the adults and had to be amused during the adult meal (though I can see that some parents might welcome the break for an hour or so!).

· We didn't get our own table for dinner, we shared with others. Most tables are a 4, and you swapped tables every couple of nights so sat with different people. For us that wasn't a problem, it's a chalet hotel at the end of the day, and for us it was good to chat to others, but I can see some quiet/private couples would not really like that.

· Afternoon cakes at 4pm varied in terms of quality wildy - sometimes an awesome home baked sponge cake etc, other days a very ropey dry flapjack (which seemed to appear on several consecutive days as if it had been recycled as no one ate/liked it the day before…).

The above negative points are more picky items, the positive points far outweigh the bad points.

Whilst I'm writing, in terms of Kuhtai resort itself (which aren't reflective of the score I've given the hotel):

Good points - Kuhtai

· The village is the highest in Austria, so good snow is almost guaranteed, even in the 2nd week of December there was a good meter on the slopes

· For intermediate skiers/boarders like us the slopes were perfectly fine - the reds are interesting with cruising and steeper parts (the valley sides are steep, it's actually gentler higher up at the top but then steep down to the valley floor).

· Whilst there is limited apres ski, it is there if you want to find it and was suitable for us - an umbrella bar/a few decent pubs in the village and the hotel bar. It's definatley low key though and more centred round drinks with your mates/other guests in the evenings. If you want discos/all night parties etc go elsewhere.

· Very reasonable prices in the resort for drinks in the bars - around €4 for a large beer, compared to elsewhere I've been skiing this is excellent value.

· Is a beautiful little village, very scenic and picture post-card perfect.

· Some nice places to eat which were very reasonable - the DorfStrasse in particular.

Not so good points - Kuhtai

· It's not good for beginners at all despite what the brochure says - the slopes are too steep and we heard this time and time again from beginners over the week. If you are a beginner/nervous intermediate I don't think it's very suitable at all.

· Small with around 44km of runs - advanced skiiers will do the entire resort in a day and may get bored. For us it took 3 or 4 days to do it all but even so we enjoyed it and kept doing big loops of all the slopes, brushing up technique.

· Little to do other than ski in the day when bad weather (we had heavy snow the first few days with very limited visisbility so called it a day early on the first few afternoons).

- Avoid the only shop in the village at all costs as it is a total rip off. Basically multiple UK prices by TEN for anything other than a small bottle of coke. We took chocolate bars/crisps etc for lunch a few days to minimise costs. Likewise the equipment shops were massively expensive, luckily we had everything we needed when leaving the UK so do the same.

Summary - we had a cracking time and loved it. The hotel was perfectly fine for us and was excellent value. A few minor areas for improvement, but I guess this is to be expected from staying so early in the season. The resort itself was also absolutely fine for us too, but for others might not be suitable for the reasons mentioned above.

  • Stayed December 2012, traveled with friends
    • Value
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Helpful?
13 Thank reviewer123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peebles, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 9, 2013

Just got back from Kuhtai today and had to write a review as this is the best ski hotel I have ever stayed in and I have just finished booking for Feb 2014.

Location is excellent......you can ski right outside the door and ski school meet at the back of the hotel. The hotel is just a nice size with guests all getting to know each other and the chance to find skiing buddies of similar ability.

Food and wine superb!

Staff were the best. Just want to thank Cora, James (excellent chef), Dan the barman, Steve, John, Kerry, Vicky and a special mention for Becky who is the smiliest, friendliest person ever!

Ski school was excellent and our 5 year old daughter was skiing red runs after 3 days tuition thanks to Kristina her instructor. The ski school also run some fun races for the kids with everyone getting a medal and our daughter absolutely loved this.

I could go on and on about how good this place is but most of the previous reviews cover all the details so I will stop now.

Looking forward to going back in 2014

Room Tip: We had room 103......2 huge rooms with Austrian twins and separate toilet and bathroom. Balcony over...
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  • Stayed February 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank EcosseLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 6, 2013

We had a great week with the Inghams team at Chalet Hotel Elizabeth. We have two children age 2 and 6 and they loved it. Thank you to Cora, James, Simon, Dan, Becky, Vicky, Kerry, Steve, John and the rest of the team. We were welcomed and looked after to a high standard. Those who have children understand that travelling with small children especially a ski holiday is always a challenge. The staff were great, looking after the children in the lounge area while we had our evening meal. This was an unexpected treat for two very tired parents and was really appreciated. The childrens meals were great, well cooked and plentiful. For the adults there was a choice of evening meals and again was excellent. We stayed in room 202, clean and spacious. It has two twin rooms with sliding door between each with a bathroom, extra toilet with small lounge area with sofa, table and chairs. The skiing was good, if a little challenging for beginners especially with the changing conditions but the pistes are well looked after. Night skiing is available on Saturday and Wednesday evening. Our two year old attended the Kindergarten above the offices at No.1 Ski and Snowboard School Kuhtai. Great set up and nursery staff, lots of toys and entertainment. Our six year old had 6 full day lessons, which were taught by fantastic patient ski instructors. We could even see the lessons from our balcony, the hotel is so close to the slopes. The lessons are 10am -12pm and 2pm-4pm, this is the same for the kindergarten and because everything is so close by we could get out easily on the chairlift after the drop offs. Hope families travelling with children find this review helpful. If you are looking for a small resort, with short transfers from Innsbruck with everything in close proximity then this is it. Thanks Inghams.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Devonshire100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 3, 2013

We have just returned from a fantastic week skiing in Kuhtai, at the wonderful Chalet Hotel Elisabeth.

We were welcomed at Innsbruck Airport by our Inghams rep Simon and whisked to Kuhtai by coach, taking just 45 minutes. On board the coach we received our 'welcome packs' and the usual information on ski schools, lift passes, equipment hire etc.

When we arrived at the Chalet Hotel Elisabeth we were welcomed by hotel manager Cora and her team. They assisted us with our luggage from the coach to our rooms and within minutes of arriving we were unpacking and preparing to collect our ski's from the hire shop just a couple of doors down. All very efficient.

Our room, 106, was at the front of the hotel and overlooked the church and pistes opposite (black and red runs). Our Austrian twin bedroom also had a second bedroom with Austrian twin beds. Bathroom with bath/overhead shower and small hairdryer, seperate WC. Small tv but was mostly local channels apart from 2 American (CNN and Bloomberg). A previous reviewer mentioned the water colour being orange. We also found this, but it's only ever from the hot tap and if you allow the water to run for a short while the colour and sediment does run clear. However on speaking with our ski instructor it seems to be a local issue, not just the Hotel Elisabeth. I've come home with lovely soft skin though, so maybe it contains some ingredients normally only found in expensive spa's? I can but hope.

We attended the welcome meeting where Simon provided info on the local area, 'meet the piste' days, quiz nights etc. Then Cora introduced her husband (the wonderful chef!) and some of her team, which was a nice touch. Cora provided information on the hotel, meal times, sauna etc.

Breakfast was served between 8am -9am and consisted of various meats, cheese, melon, pineapple, fresh fruit, yogurt, various rolls, toast etc; and a hot option which varied daily but was often a combination of fried or scrambled eggs, bacon, beans, sausage, pancakes or porridge. Various fresh fruit juices, tea and coffee.

Orders for the next days evening meal were taken (we really appreciated having a choice!) and another order for packed lunches. Packed lunches consisted of a roll (seeded, plain or whatever you requested) and a choice of ham, cheese, salad, tuna etc. They were available after breakfast each day for those that wanted to spend the day out on the piste. Also a carton of juice, fruit, crisps and tea/coffee/hot chocolate if you chose to eat in the hotel.

At 4pm each day there was a selection of cakes (3 or 4 choices) and a soup with baguette slices. All were homemade and absolutely delicious. You could also help yourself to as much tea, coffee and hot chocolate as you wanted.

'High Tea' for children is served at 5:30pm each day and we really appreciated James (the chef) asking us daily what our children would like to eat the following day. I expect that it is not always possible to do this however, but we were fortunate in that there were only three children in the hotel all week. Our son was absolutely delighted when James cooked him his favorite cheesecake for dessert on two occasions. I completely disagree with a previous reviewer about the children's food being bland and of a poor standard. Our son had pasta with chicken and sweetcorn, delicious spaghetti bolognese, schnitzel with mashed potatoes and fresh veg, fish goujons and homemade chunky chips and peas, slices of roast chicken with broccoli & potatoes. Desserts were ice-cream, apple crumble and the aforementioned cheesecake! All huge portions too.

At 6:45pm Aperitifs and canapés were served. Dan (the barman) surprised us each day with a different Aperitif. Our favorite was the red wine, apple juice and I think it was cranberry. Delicious!

Our children were then 'minded' in the lounge area whilst we made our way into the dining room for dinner at 7:15pm. Special thanks to Becky and Vicki who played games with them and kept them occupied and happy whilst we had a relaxing hour & half over dinner.

Dinner was starter, main and dessert, cheese and biscuits and tea and coffee. Wine was served throughout (free) and my glass never reached empty as Dan was always keeping a close eye, ensuring everyone was topped up. He also makes some fantastic cocktails (check the chalk boards for cocktail happy hours).

The food was excellent throughout the week. There wasn't a single meal that we didn't enjoy thoroughly. Huge thanks to James and his team for a job well done. Special thanks too for my husbands birthday cake, it was delicious!

A little about the resort: Kuhtai is most suited to good intermediates who are happy and confident on red runs. There are a couple of blue runs, one of which is directly outside the hotel and leading off the chairlift, but the other is high up on the mountain, accessed only by red runs. This seemed to be an issue for quite a few people and I would say the only way around it is to have lessons. If you can't ski reds, then lessons is your way forward.
We are intermediates but still opted for 3 days of lessons which we had pre-booked with Inghams before leaving the UK. It helped us regain our ski legs after a year away from the slopes and enabled us to ski the resort slopes under the guidance of an instructor before trying them out for ourselves.

With the Elisabeth being a chalet hotel you quickly get chatting with others and we met some wonderful people during the week. Monday night was quiz night we had such a laugh (the free schnapps helped!). It was also nice to sit about the lounge at lunchtime, or at 4pm after a long day on the slopes and just chat with others.

We also went on a 'meet the pistes' outing with Simon, the Inghams rep, to the neighbouring resort of Hochoetz. The ski bus is free with the ski pass and the bus stop is just outside the hotel. It's a pleasant 20 min drive or thereabouts to Hochoetz which seemed to be a much busier resort (certainly with ski schools). Unfortunately we ended up making our own way around the resort as a member of our group left their ski poles on the gondola and we had to wait behind for them (the ski poles!) to make the journey up-and-down the mountain again. It was great to experience another resort though, especially as it was included with the Kuhtai ski pass. Do be careful which bus back you take though as not all of them drop you off directly outside the hotel, some drop you off at the bus terminal in Kuhtai which although isn't a million miles away, will feel like it when you are wearing ski boots and carrying ski's!

Simon also informed us how to get the gondolas from Hochoetz up-and-down to Oetz for a morning shopping when we took time away from the slopes.

Wednesday: Staff night off. We booked with Simon to go to the Dorfstadl restaurant/bar in Kuhtai for a themed 'ribs' meal. We paid 14€ each and there was more than enough ribs, sauerkraut with bacon and homemade garlic bread. A very enjoyable meal in a rustic setting which we thoroughly enjoyed. Our young son particularly enjoyed being introduced to the Austrian 'nail game' by Simon and we all had a good laugh seeing who could hammer the nail in first.

Thank you Cora and Co, for a most enjoyable week. We will certainly be recommending you and Inghams, to others. Your friendliness, eagerness to help and the fact that you are all so 'down to earth' really made the holiday for us as we felt so relaxed and at home in your company.

The less said about Austrian Airlines and my lost luggage on the return journey the better...

Room Tip: We stayed in room 106 (first floor). There are no lifts in this hotel, so think carefully before cho...
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  • Stayed January 2013, traveled with family
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Helpful?
4 Thank Caddy_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury, United Kingdom
Level Contributor
164 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 28, 2013

We have been skiing worldwide for many years now, but love Austria. We booked the Chalet Hotel Elizabeth and were not disappointed.

From the start:
As usual Ingham's provided a resort rep to splurge out the usual tour operators information. The transfer from the airport involved very detailed instruction on what we can and cannot do with our various vouchers, when and where to wear slippers and close relevant doors! (It reminded me of a school trip!)

But once we arrived and were welcomed by the wonderful Hotel staff, we soon forgot the previous 45 minutes of splurge. Cora and her team welcomed us and organised the room keys very quickly and efficiently and we were unpacking and organising our ski's ready for the next day.

Then the "Welcome" meeting! Again splurge, splurge, splurge by the resort rep. This time telling us about Austrian rules and regulations about the sauna and spa area! Then again a breath of fresh air, Cora and her team all gave a little speech about their relevant jobs and some info about the hotel, very informative.

The food:
Breakfast - Served between 8-9 with as much continental as you can eat, juice, toast, rolls, ham, cheese, yogurt, fruit etc and a hot option, tea and coffee. Orders were taken for the evening meal and any pack lunch requests

Pack lunch - All ready for you at the bar from 12.00 mid-day, excellent sandwiches, juice, fruit and crisps, tea or coffee

Soup & Cake - Served from 4:00 pm, excellent home made cakes (3-4 choices) and homemade soup tea and coffee

Evening Meal - Aperitifs' with canapés followed by your choice of starter, main and dessert, cheese and biscuits and tea and coffee with wine served all the way through

The food was excellent all the week we stayed with no complaints at all.

The rooms are plenty big enough, loads of storage, clean and tidy.

Our only comment would be that some of the rooms need updating (not the hotel staffs issue) and the plumbing needs sorting as you often get orange water from the "ageing" pipes, it does run clean eventually!

Overall a very good place to stay, ski in and out, excellent hotel staff, excellent resort.

Top tips:
Rather than book the Inghams night out, do your own thing it will be better value, more traditional and you will be appreciated more by the venue you choose as you will not be known as "Ingham" holiday makers!

Warning:
If you are not used to Austrian Sauna's and Steam Rooms be prepared that some people use these facilities in the traditional Austrian way, they may be the only ones doing this as it is a British Hotel, but some of our party found this a little of putting as it was a member of the Inghams Team.

A BIG THANK YOU to Cora and the team, especially to Becky and Dan Dan the Bar Man (CCD)

If Inghams want any tips we would highly recommend that Becky is promoted to a resort rep as she would be excellent in this role, always happy and smiling, available to help and approachable and more "down" with the guests.

We will be back in the future, THANKS

Room Tip: All the room we saw were of the same standard
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  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
2 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arrochar, United Kingdom
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed January 27, 2013

Just returned from our second stay at the Elisabeth - ( we visited Feb 2012)
We were greeted by friendly, smiley staff who were ready and willing to carry our cases in and gives us a warm welcome.
We had a great experience last year so wondered if the excellent service could be delivered again but all the staff excelled our expectations.
The room was very comfortable (although too warm at times) and clean and the little notes left by the staff every day were a lovely touch.
The standard of food was amazing. Lovely breakfast, fabulous afternoon tea - great soup and choice of homemade cakes, and wonderful evening meals.
Whenever we returned from the slopes we were made to feel very welcome - hot drinks always available - and very pleasant staff ready to chat and have a laugh.
Well done Team Elisabeth - we wish we could stay forever!!

Room Tip: No lift so if you are aiming for lots of skiing choose a 1st floor room - recommend 103,104,105 for...
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  • Stayed January 2013, traveled with family
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Helpful?
3 Thank ELLEN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elisabeth Hotel

Property: Elisabeth Hotel
Address: No 43, Kuhtai 6183, Austria
Location: Austria > Austrian Alps > Tirol > Kuhtai
Hotel Style:
Ranked #1 of 9 Hotels in Kuhtai
Number of rooms: 28

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