Arrived in Kuhtai on the 15th of December travelling with my two teenage children and my husband. The hotel was clean and welcoming with large rooms and excellent views of the slopes from the balcony. We had three days of ski lessons which were excellent. Dominic and Bernie our instructors were patient, encouraging and fun and made full use of all the facilities which catered for both my daughter and I, who were in the intermediate group as well as my husband and son who were in the beginner group. The staff all worked very hard and were very friendly and tried to cater for all our needs. The food improved throughout the week as the staff were new to the hotel and any problems were quickly rectified. Afternoon tea was very much appreciated with soup and an assortment of cakes which were served in the lounge creating a lovely environment to socialise with the other guests. This continued during aperitifs at the bar before dinner where the bar man Dan made excellent cocktails. Overall we had a great Holiday in Kuhtai, great skiing including night skiing which came free and excellent snow without the crowds. Our only complaint wouldn't be with the hotel but with the tour operator, Inghams, who we travelled with who were solely responsible for the complete disorganisation and chaos which lead to a twelve hour delay for us in returning home (and we got off lightly). It would put us off travelling with them again.