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Sporthotel Cristall
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Reviews (158)
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All reviewsrecommend this hoteloutstanding customer serviceafternoon snackgreat hotelwonderful staynice placeski resortwellness areashuttlelobbywinterbalconyskiingsauna
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Reviewed January 12, 2014

We just got home today after one week in this beautiful hotel with great people great service and excellent food.
the playroom for the kids was the best solution après ski.
Thanks to the whole team ( especially- Jolltan)
We will be back for sure

Kenig and Orenstein Family

  • Stayed: January 2014, traveled with family
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1  Thank shalvak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

The great location in the stunning Stubai Valley is only 5 mins to Schlick 2000 ski resort and just 12 kms to Innsbruck. With it's traditional, Tyrolean decor, we stayed at this lovely hotel for almost 3 wks for our first White Christmas, our 'Wedding Vow Renewals' and then New Years. Our spacious family room with beautiful valley views had much attention to detail and was very comfortable.The Spa and Kids Area are brilliant and the other areas and features, especially the relaxing lounge and bar with fireplace and the quaint restaurant are all great, too.The food was delicious and creative with the sensational Xmas and New Years Eve 'Gala Dinners' as the highlights. The seasons festivities were great from musicians playing carols on Xmas Eve to the DJ-run New Years Eve Party with fireworks at the hotel and throughout the valley. Every staff member we met was attentive and friendly which created a great atmosphere. From the Reception staff, Food and Beverage to Housekeeping, everyone was focused on their guests and the extras like organizing my hairdressers appointment and then roses and champagne in our room for our Wedding; lovely displays and surprises by Housekeeping; being given small, quaint Xmas and NY gifts and then the Morning Post at breakfast with the weather report and evening Menu choices were all much appreciated...with special thanks to Nadine, Esther, Slavka, Maria and Zoltan. We chose a smaller, family-run hotel for a more personal touch and The Cristall delivered exactly that! We would definitely stay there again. The Family Hajko should be very proud of the special place they have created. Highly recommended! Cheers from Dubai to Stubai!!!

Room Tip: Overlooking the beautiful valley is wonderful.
  • Stayed: December 2013, traveled with family
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Thank Angela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013

What we liked most were two things:
- excelent indoor playground for kids. Rather for older ones (around 6+), but we have not seen a comparable one yet.
- swimming pool is always good for kids, and for the first time the hotel prepared (at the room) bathrobes not only for adults, but (a nicer material as well) also for kid
Otherwise, it is a typical Tirol style - you can see, that the hotel and its equipment has some years (traditional look, you might not guess it's 4-star), however is serves the needs well.
Minor things we didn't like:
- no hot food for breakfast (scrambled eggs or sausages) pre-prepared, you need to ask the waiter to prepare it, which takes time
- difficult to get dinner, if you have not booked it - the restaurant personnel did not spek English
- weird central heating of the room - only fllor heating in the bathroom, so difficult to manage the temperature in the room

  • Stayed: November 2013, traveled with family
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Thank Pja55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

Nice place to bring smaller children. Great indoor play area, swimmingpool. Nice room and okay food. The room wasn't ready for all 4 of us, but that was fixed quickly - though after making the sofabed they forgot to leave extra towels. No information by check-in, we had to ask for things or find out for ourselves. Almost if the staff wasn't in gear to receive guest.

  • Stayed: July 2013, traveled with family
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Thank KMS7913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

Perfectly located hotel in typical Alpine style, close to 4 ski resorts, out of which Schlick 2000 is less than 5 minutes away, by hotel's shuttle. Offering all you need for skiing and after - spacious rooms, ski room, spa, indoor pool, excellent breakfast and dinner, garage.... But above the all, extraordinary service, from Esther and Jenny from the reception desk to the Zsolt, real master of the restaurant - everybody is focused on guest's needs. Highly recommended!

Miroslav, Belgrade

  • Stayed: January 2013, traveled with family
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Thank Mire44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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