We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (399)
Filter reviews
399 results
Traveler rating
175
121
73
21
9
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
175
121
73
21
9
Show reviews that mention
All reviews travel charme indoor pool hotel is beautiful cable car spa german mountains skiing mattresses salzburg cleanliness
Selected filters
Filter
Updating list...
1 - 6 of 399 reviews
Reviewed January 2, 2019 via mobile

A big compliment to the Strobhaus team
of the Travel Charme. The food and service was first class on New Years Eve and much effort was made to provide for food allergies and extra needs. Jürgen and his team are top notch.
The hotel lacks service in other areas ( like the bar and foyer where getting a drink can be a battle) but Stroblhaus is a different world.
Highly recommend.

Date of stay: January 2019
1  Thank murli1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkusBuchhagen, Manager at Travel Charme Bergresort Werfenweng, responded to this reviewResponded January 3, 2019

Dear Murli1,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely
Markus & the team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2018 via mobile

The whole area is beautiful...mountains, fields, forests. Hotel is highly recommended. Outside pool is nice. Rooms are large. High quality bathroom, balcony with perfect view. 5 stars hotel! We had all 3 meals in hotel and all were fabulous! For breakfast you can choose all kind of food...I would higly recommend it for everybody who wants to have a good na pleasant stay!

Date of stay: September 2018
Trip type: Traveled on business
Thank Tanja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkusBuchhagen, General Manager at Travel Charme Bergresort Werfenweng, responded to this reviewResponded October 1, 2018

Dear Tanja,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely
Markus Buchhagen & the Team of Bergresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2018

We enjoyed the comfort and size of our beautiful and modern apartment (Ferienwohnung), while at the same time having access to the comforts and luxuries of the hotel. The buffet breakfast was great, and we loved the buffet-style dinner as well - with small children it's best if you don't have to wait for the food to arrive. Unfortunately after our 3rd day the restaurant switched to a'la carte service, and we waited 20+ minutes for each course.

The spa is great, also with children. It isn't crowded, and the large pool, the huge jacuzzi and the indoor pool offer variety. The saunas are nice; I was missing the opportunity though to splash water on the stones myself (in lack of a bucket...).

The location is idyllic: Werfenweng is a charming little village, surrounded with mountains, at 902m altitude. There is a lot to do within a half-hour drive: Salzburg (zoo, museums), Geisterberg, Grafenberg (two mountains with lots of playgrounds), a fortress, an ice cave, etc. Four days were definitely not enough! Oh, and there is a playground very close to the hotel.

Service and cleanliness both meet the standards that you would expect from a 4-star superior hotel.

We will most definitely return!

Date of stay: August 2018
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 976tamass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkusBuchhagen, General Manager at Travel Charme Bergresort Werfenweng, responded to this reviewResponded August 19, 2018

Dear Tamas,

Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely
Markus and his Team of Bergresort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2018

Loved the location, the spa, and hotel is beautiful. Nobody speaks anything other than German, anywhere, and there was no explanation of the optional activities that were available in the town, or where the breakfast was from the hotel which would have been great to know.

Date of stay: March 2018
Thank K1818AHmariag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalterBreg, General Manager at Travel Charme Bergresort Werfenweng, responded to this reviewResponded March 26, 2018

Dear Maria g,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Your General Manager & Host Walter Breg and Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2018 via mobile

We stayed for 1 night at the Travel Charme, which we bookd last minute for a ski trip including half board.
We enjoyed the hotel from an architecture point of view. Our room was quiet and spacious, the spa had a good variety of options and breakfast choice was good.
However especially the service did not meet our expectations as it was just in various instances off. When we arrived we were offered a welcome drink, but then had to wait 20 mins for it to arrive , the dinner turned out to be buffett style, which we did not expect for the price/ hotel position. The spa is very inconveniently laid out, so you have to pass 2 key card gated doors in order to get fresh towels or sth to drink.
Also the staff charged us incorrectly upon checkout with other guests consumation. Overall will neither return or recommend.

Date of stay: February 2018
Trip type: Traveled as a couple
Thank FrlP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalterBreg, General Manager at Travel Charme Bergresort Werfenweng, responded to this reviewResponded March 29, 2018

Dear FrlP,
Thank you for your very valuable and helpful comments.
It is really nice of you to tell us your experiences, and I am very sorry that we could not meet your expectations on some points. I sincerely apologize to you for the inconvenience this way. All of us in the team are very much dependent on constructive feedback that helps us to constantly and continuously improve. I can assure you that your comments have already been discussed with the entire team and also with the individual departments, and corrective actions have been taken to ensure that in the future, we will not only meet but exceed the expectations of our guests.
This is especially true with regard to detailed explanations and the areas where there seems to be a need for further training.
I would like to take this opportunity to thank you again on behalf of our entire team, and we would be delighted if you could give us the opportunity to show you again that we can do it better.
With best regards,
Your hotel manager & host Walter Breg and the entire team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews