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“The HOOGS”

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Oesterreichischer Hof
Ranked #7 of 21 Hotels in Bad Hofgastein
Certificate of Excellence
Staffordshire
1 review
“The HOOGS”
Reviewed March 16, 2013

Just returned after a week's stay with my family and friends. Having stayed here 11 years ago, we thought we would return with the family and introduce it to our friends, who were experiencing their first family skiing holiday. We had a great stay; lovely family suite, great food & reasonably priced good house wine , fantastic spa & pool area and the added bonus of being linked by an underground tunnel to the resost Alpentherme complex of spa, pools, slides & rapids for kids and much more (all free to hotel residents). Needless to say this went down very well with the kids!! Our lovely waitress Zeta looked after us very well and was great with the children. The lounge area is very small and the cafe/bar area was used as a restaurant so space to relax after dinner was limited, but as we had youngish children, after a full day in ski school, the spa and a 4 course dinner it was bedtime anyway. The only slight critism would be that the childrens menu was a little limited with a lot of chips but they could have eaten of the main dinner menu.
Would definately recommed this hotel to families and we have already booked for next year!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (13)
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English first
Derby, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 5, 2013

Our first trip to the Gastein area and on the whole an OK experience. This hotel was centrally located for the town, but a bit of a walk to the ski lift. Food was generally of good quality, but breakfast was a bit the same. Evening meals were varied, tasty and well presented, although a bit speedy in the service department. This hotel is a partner with the Alpen Therme and the underground walkway and free entrance as a resident is a real bonus.
However, not the hotels fault, but Christmas in Bad hofgastein is very quiet, the bars that were open were dead in terms of people and atmosphere, beware if you are looking for nightlife, it does not exist in Christmas week. As ever Austria flouts the EU ban on smoking, so even a bar with 5 people in means you come out stinking of smoke. Go up to Bad Gastein, NO SMOKING at all, in any bar we went into, go figure?

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Mark3767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 23, 2013

I stayed at this hotel as part of a tour operator package. Having stayed in a number of package tour hotels over the years I can definately say this was the best so far.
Excellent room with good facilities and a balcony and veiw of the mountains. The single room was spacious and had the advantage of an innner lobby so there was an extra door between the bedroom and corridor so cutting out almost all noise.
The hotel was immaculatley clean in both the room and the public areas.
There are in hotel sauna, pool etc but the free access to the massive thermal spa via an access tunnel was a very good bonus.
Staff were very friendly and helpful and the hotel organised curling evening was a great few hours of entertainment.
Food was very good, staying on half board I found I rarely needed to each much on the mountain for lunch. Breakfast had good continetal style choice with hot eggs and bacon daily, most days there were freshly cooked pancakes of waffles available plus all the usual pastries cakes fruit etc.
Evening meals were also very good, 4 home cooked courses of very good quality but only limited choice (selected at breakfast), plus a salad bar.
Drinks prices were reasonable but some wines seemed a little expensive.
It is centrally located in the town but is a quiet area and the town is quiet at night compared to many other resorts i have visited, it is approx 10-12 mins walk to the ski lift or there are very frequent ski busses that are free with your lift pass( drivers do not ask to see it).
There is no real defined bar area, I think this is because when the hotel is full the Cafe Pretzel is used for residents dining and would otherwise be a nice bar area, in fact during the day this seems to be the case, it is a shame as the bar area is often a nice focal point for the exchange of tips and hints about the resort and pistes from fellow skiers. As mentioned by other reviewers the lounge area by reception is not really large enough, but if you happen to get a seat by the log fire is a cosy place, drinks can be ordered and are brought to the lounge for you.
My stay was during Austrian half term and the hotel was full to capacity, even so my opinion was that the owners and staff went out of their way to make everyone feel welcome.
All in all an excellent stay at a very comfortable well run family hotel, I shall return to this hotel should I visit this resort again.

  • Stayed February 2013, traveled solo
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Helpful?
1 Thank donlKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London,England
Level 6 Contributor
161 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 13, 2013

I have been to Bad Hofgastein before and stayed at the Germania which is also a fine hotel. This time I had a package from Crystal ski holidays for the Osterreichischerhof - a week from 19th January.

The hotel is ideally situated in the centre of town. Next shops, banks etc. You can easily walk to the Schlossalm ski lift once you know the route.It is very convenient - unlike hotels on the periphery. It was quiet at night so you could sleep well.

Hotel itself was fine. I had a suite of rooms on the fourth floor. Big hall with cooker, fridge, sink and cupboards. Bathroom, separate WC. One room on left had a three piece suite, a dining table in the corner with banquette seating, a single bed, tv and wardrobes. Another room on the right had a large double bed and masses of wardrobes. I did not book a suite but this is what I ended up with. Decor was immaculate throughout the hotel.

Food was excellent - five course evening meals - duck, venison guinea fowl etc. Wine and beer were inexpensive 4.40 for a quarter litre of wine, four euros for a wheat beer. Hotel had its own pool which was never too busy, plus sauna, gym etc.

There was a beautiful underground corridor connecting the hotel to the Alpentherm facilities which were free to guests. This was a pleasant option after skiing.

All the staff were very helpful. I would definitely return here.

  • Stayed January 2013, traveled solo
    • Value
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Helpful?
Thank TisPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 7, 2013

Having spent most of my skiing holidays in Austria, one of the things I look forward to most is the 'gemutlichkeit' or welcome that one gets from the Austrian hostelry owners - go back a second time, even if years later, and you are welcomed like an old friend. If it is your first time, in my previous experience, they do everything to convince you that if you ever return to Austria, their hotel is the only possible place to which you would wish to come. Sadly, this is not the case with this hotel..... and it comes from the top. The owners were distant and my impression was that they didn't care whether we were there or not. When we were leaving, we were handing in our key cards and they were taken without so much as a wish to us to have a safe journey home!! One notable exception was our lovely waiter Jansch(?) who lifted our spirits with his lovely smiling face. Thank you Jansch.
I might have tolerated the lack of welcome/friendliness if everything else was good. I always stay in 4 star hotels when I ski as I like to look forward to good food and nice spa after a hard day's work on the slopes. This hotel claims to be 4 star and it is not. The food was very average and the buffet area was so badly designed that it was a nightmare to try to get at the food if there were more than about 4 people seeking to do so. Stick with the house wine too as the bottled wine was more than twice the price and the one bottle we drank was not even as nice as the carafe wine - which is actually quite good value and that was a bonus at the end of the week when we paid our drinks bill!
If you wish to sit around after dinner, you need to dine early and rush out to get the very few seats in the small 'bar' area which is actually a very drab reception area seating about 25 (in two separated areas) at full capacity but if 2 are already at a table for 6 it is not conducive to join them and therefore there were usually about 10 people there when one came out for dinner with no prospect of a seat without intruding on others. This didn't hugely bother us as it was so deadly dull we didn't want to stay there but we would rather have had a nice bar in our hotel than have to head out again.
Our room was just adequate with minimal toiletries. A small phial of shampoo ran out, was put pointedly in the waste bin (with nothing else in the bin) and was not replaced until a request was phoned down for same. The bed was comfortable though and the hotel was very quiet at night - the only upside of a very dull hotel!!
The thing that saved our holiday in the end was the fact that this hotel has free access by an underground tunnel to the amazing Alpentherme to which we decamped every evening after skiing but this would not be enough to tempt me to return to this hotel. There are others which also have this facility. The hotel's own spa area was uninspiring and most went to the Alpentherme instead.

  • Stayed January 2013, traveled with friends
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Helpful?
3 Thank 53rk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 5 Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed January 23, 2013

We stayed here this week last year because we enjoy this hotel and resort so much. Remarkably the lady owner remembered us which was amazing as she must see thousands of guests each year :) Lots of skiing and boarding for my husband and lots of shopping and Spa time for me! It's such a pretty area and this hotel is just perfect. Rooms are spacious, clean and comfortable. Staff are friendly and efficient. Hotel is very central, within a pedestrian precinct, so very quiet. Its 10 minutes walk to the ski lifts or the ski bus stops just outside. The 'cherry on the cake' is free access to Alpen Therme. Google it, it's wonderful! In the little town there is an outside skating rink and two Langlauf ski schools, as well as opportunities for tobogganing, Tandem Flying and a sleigh ride through the local national park. We book through Thomson's and breakfast and dinner are included but there are lots of cosy cafes for lunch or coffee and cake for the rest of the day. Would love to come in the Summer.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Jane M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basra
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 22, 2013

This hotel has so much going for it, the location, the building and food. However it is missing some important human qualities - service is functional, in contrast to many Austrian hotels, and the absence of a bar in which to have those important après-ski conversations is a real shame. Also the hotel rooms are fine, a little small, but not particularly welcoming.

  • Stayed January 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank JMW27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Oesterreichischer Hof

Property: Oesterreichischer Hof
Address: Kurgartenstrasse 9 | Bad Hofgastein, Bad Hofgastein 5630, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Hofgastein
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#6 Spa Hotel in Bad Hofgastein
#6 Luxury Hotel in Bad Hofgastein
#6 Family Hotel in Bad Hofgastein
#10 Romantic Hotel in Bad Hofgastein
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oesterreichischer Hof 4*
Number of rooms: 50
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Also Known As:
Oesterreichischer Hof Hotel Bad Hofgastein
Oesterreichischer Hof Bad Hofgastein, Austria - Salzburg Region

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