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“Nice hotel but a few let downs”

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La Lune Beach Resort
Ranked #10 of 57 Ko Samet B&B and Inns
Cardiff, United Kingdom
Level Contributor
67 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice hotel but a few let downs”
Reviewed November 25, 2013

This is a new and modern addition on Ao Wongduan and nicely designed around the pool. The rooms were a lot more basic than we thought but comfortable all the same. The decor is quite modern and it was great to have a spacious balcony overlooking the pool. My only complaint with the design is the fact you can see into everyone's room. This is not a hotel for people who like privacy unless you never open the curtains.
The bathrooms were a little pokey and the shower was hit and miss but my biggest complaint with the rooms was the lack of toiletries provided. The shower gel and shampoo were never replaced and the soap was down to a stub by day 5.
Breakfast was the biggest let down. Some days there would be a full buffet and others there would be a card with a choice of eggs and a basic buffet. The food was not great but the biggest issue was having to share your breakfast with swarms of flies.. All over the food !! This needs to be addressed as this was not the case anywhere else we ate and was frankly quite disgusting.
The restaurant/bar closed abruptly at 9pm and they start packing up the tables around you making you feel a bit uncomfortable and rushed. This ONLY seems to happen at this hotel.. Everywhere else remains open. We only had a drink at the hotel once and the order was wrong as they gave us the most expensive beer instead of the one we wanted. The waiter apologised and said it would be at the same price as the one ordered but when it came to paying they charged us the higher price and was not happy when we refused to pay it! On top of this we were being rushed to finish up so they can pack up. We then went next door for a more welcome beer.
Wifi was hit and miss but the free wifi in the baywatch bar next door was fine.
Lastly we seemed to pick a week when it was high tide all day which was good in the fact you can step out of the hotel directly into the sea but on the other hand there was no beach!! This was only the case in the area directly by the hotel as a little further either side there was a small bit of dry beach. Obviously this is not the hotels fault but there are other hotels on ko Samet that will always have a bit of beach, regardless of high tide.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biztraveller74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Watford, United Kingdom
Level Contributor
360 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed November 6, 2013

We came down from Bangkok and took the ferry followed by Taxi van. I agree with what other reviewers have said about the road; it was pretty much non-existent, so we took the speedboat service back. This is what I recommend to fellow travellers; it is more expensive but at THB 750 / 2 people, it should not break the bank.
The hotel itself is nice; clean, modern rooms with satellite TV (one English/Russian channel, but ok!). Breakfast good with omelettes made to order, not really a wide selection though but decent and the quality of the omelette is enough to make a good breakfast. The hotel is right on the beach; in fact staying in Koh Samed means just that; a holiday on the beach - not much else to do apart from speedboat excursions, paragliding, banana boat sailing or just hanging around the beach. There is enough to do on that stretch of land, but I mention it so you can be prepared if that is not what you expected.
I thought; good hotel, good service, good location - what more can you ask for?

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jens L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 13, 2013 via mobile

The road to the hotel is not very present,do consider a speed boat, if not, do check their big boat schedule which goes directly to the resort. Very good location if u don't like noisy activity at night, good restaurant are all in front of the beach,mostly Thai food & grill. Nice swimming pool, good breakfast as its included, poor English speaking staff but if u try hard enough,things will solve up, no phone in the room, so if you need some shampoo,you have to walk to the reception to tell them, only 2 flat pillow, for 2 of us, we ask for 2 more but they forget, only got it the next day. The reception close very early, everything is dark in the resort after 8on,meaning if u need anything after 8pm,no one is there for u but only a few kids sleep at the reception sofa using wiring from the hotel. Its far away from the main beach, so if u like nightlife, this is not a good place. Be careful while walking in the room, my leg was hurt 2 times by the bed edges & its still hurt now after a week. Not a good bed design. The housekeeping didn't do a good job on cleaning the sand because everytime after I am back after the cleaning, I can feel the sand on my feet while walking in the room. A good resort for a short trip.Me & my girlfriend are having a good time on the beach. Very good far ocean view as we were given a high floor seaview room. Happy holiday, cheers

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kenowee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silchar, India
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 20, 2013

Stayed with my wife in July 2013. From Bangkok Subarnabhumi Airport took a cab ( pre booked through net -Thaicalltaxi, cost 2000 Baht ,very good service) to Ban Phe pier -2hour drive.From there 40 min.boat trip by slow boat ( 140 Baht 2way fare) to Ao Wongduan Beach-no jetty there,you have to walk few yards through water to the clean white sandy beach and enter the Hotel lobby at Beachfront.Warm reception at check in. Rooms arranged around a nice swimming pool with large wall to wall windows and open Balcony.Good privacy, clean and fresh looking interiors and very good Breakfast.Hotel staff excellent and always smiling.Many Good seafood restuarants and Bars next door and We felt no need to go to other beaches or explore the main road going through the middle of the Island.And the place is not crowded. A very relaxing Holiday for us.Nothing to complain about.

Room Tip: If you are a pool lover get a ground floor room with direct access from balcony. 1st or 2nd floor...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aniruddha-Ujjal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lüdenscheid
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 6, 2013

Went there in late June 2013.

Besides the sandy floor in the room, the hotel is very clean. Breakfast is international and included. Didn't eat there for dinner, but the food looked nice. Beach is clean and beautiful, not too busy. There is a great bar/restaurant if you walk out to the beach and go 20 meters to left. If your boat doesn't land in the bay of the hotel it will be a challenge to find it, but manageable.
If you look for party, you will not find it at that beach. There are taxis available to party locations for about 150-200 THB.

Definitely good value for money!

Stayed June 2013, traveled with friends
Helpful?
2 Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poznan, Poland
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 3, 2013 via mobile

We loved it!! Its brand new hotel, rooms even smell as new. Spotless clean. Flat screen tv. Comfy beds, nicely working air con. Lovely cosy swimming pool. Hotel is situated just by the beach so you can enjoy the view when you have a breakfast or some drink at the evening. In my opinion its situated in the "posh" part of the island. The only issue we had was lack of internet. It shows you are connected but it never worked. If they can sort it out it would easily be 4* hotel. There is also this nice chatty boy from Philipines (i forgot his name). He was very helpfull! :)

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KatieSmoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 2, 2013

We took a 3 hours bus ride from Ekkamai Bus Terminal and a 20 mins speed boat from Baan Phe Pier. Travelling was fine.

Arrived at the hotel about 3pm. The registration was short and sweet and we were guided to our room on the second floor. All rooms have balcony overlooking the swimming pool which was quite pleasant. Unfortunately, there was a big group of staying in the hotel and they had karaoke party that night. A bit noisy then but the whole event ended at 10pm. Just nice for a good night rest in a totally quiet surrounding. Bed was quite comfy.

We visited the restaurant upon arrival as the hotel's kitchen is not available. Food was okay and don't expect to be cheap since you are in a tourist attraction. Also, you will have several flying companies going around your food. Not much of activity around at night, only restaurants, pubs and bars around.

The hotel's pool is okay to swim in but don't expect clear and clean water. I believe it is because some guests went to the sea and went straight for the pool, sand caused the blurry effect. Would be good if there is a shower station near the pool so that guests from the sea can rinse themselves before jumping into the pool.

Breakfast was just average. Not much of variety. We brought our breakfast to the beach front and it was a different experience. Only if the food was great, the whole experience will be awesome.

The room provide very basic amenities, only soap, shower cap, cotton bud. No toothbrush, shampoo or conditioner, telephone, alarm clock. If you need something, you need to go down to the reception and the reception is not available at night. The room users 2 straight pin hence do remember to bring your own adapter (not available at hotel). Wifi connection works well for me in the room.

Overall, the stay was a pleasant one with a few issues here and there. Might consider staying again.

Room Tip: Bring you own adapter because the hotel do not provide with any. It is available at the minimart nex...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cookielove_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Lune Beach Resort

Property: La Lune Beach Resort
Address: 62 Moo 4, Ao Wongduan | Phe, Ko Samet 21160, Thailand
Location: Thailand > Rayong Province > Ko Samet
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #10 of 57 B&Bs / Inns in Ko Samet
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Lune Beach Resort 3*
Number of rooms: 40
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