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“Worst Experience with a hotel/resort in Thailand” 1 of 5 bubbles
Review of Tonsak Resort

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Tonsak Resort
Ranked #27 of 55 Ko Samet B&B and Inns
Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst Experience with a hotel/resort in Thailand”
1 of 5 bubbles Reviewed August 10, 2011

Where to begin...Recently stayed at the Tonsak Resort in Koh Samet. Won't bore with details but overall the experience was terrible. The staff were unfriendly and unaccommodating right from the beginning. The room was very basic for the price we were paying and was not clean at all. The restaurant has limited selection and the quality is quite poor. The only thing this place has going for it and the only reason i can imagine that it is still open is it's location. After the first night and a major headache from the resort we ended up checking out early (they refused to refund us for our second night). They then proceeded to try to charge us extra because the sheets were "wet". You are a beach resort! That's like complaining that we got sand on the floor. Save yourself the time, money and hassle, there are many other places to stay...

  • Stayed July 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jamaal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
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    23
    5
    4
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5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Foshan, China
Level Contributor
128 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
3 of 5 bubbles Reviewed March 28, 2011

This is a very picturesque resort, but at bit overpriced: B3580 per night, which makes it the most expensive place I have stayed while in Thailand. There is lots of greenery, and boardwalks between the huts. The location was excellent; less than 2min walk from door to the sea. This means we were able to go swimming without worrying about taking any belongings, not even a towel - we left the key at reception to pick up again when we got out of the water.

Breakfast is included in the price, but there is no menu. You are given a voucher which is exchanged for a standard breakfast of orange juice, toast, fried egg, and processed ham products. Not the quality of breakfast that I would expect from a place charging so much. I am vegetarian, and even though I asked for only the egg and toast, at first I was brought the standard plate and had to return it. I was then given what I wanted, with two eggs rather than just the standard one. I would not recommend their restaurant as a good place to eat, especially as there are so many good alternatives on the beach.

This beach is the largest and most popular on the island so it is very busy, with both people staying on the island and day tripers. Tonsak resort obviously has a deal going with a tour company and seems to cater for the daytripers. In the morning a coach loads of tourists walk through the resort to get to the beach, at lunch time every table in the restaurant to pre laid ready for the group who come off the beach to eat, then return to the water. There is no evening trade in the restaurant. One time we were stood on our porch as a group were walking past, heading back to the transportation, when one asked if they could look through our open door to see what the rooms were like, that seemed ok but did mean most of the rest of the line did too.

The room had air-con, a kingsized bed, tv and fridge with two complimentary bottles of water. There was no lock box (which I have found in places costing just B400 a night). There was a large space next to the bed and I felt the room was lacking something to sit on apart from the bed. The porch has a table and chairs, though I would have preferred a hammock. When we arrived back a resort late at night a staff member trailed us to our room, being females he wanted to ensure we got to our rooms ok, a nice thought but unnecessary.

It was a nice resort; there are others that are much more expensive as well as cheaper. This was a wekend away from Bangkok and I left it to only a few days before to book a room, which meant that this was the cheapest I could get, the next avaialble room was in a resort priced at over B6000 per night. My advice is to do some searching and book well in advance for a good deal. It also depends what kind of standards you want, and how close to the beach you want to be. Everything is so close together that any resort right on the beachfront will be suitable, though if you are on a very tight budget you can get rooms on the main street for less than B500 and can walk to the beach in 10-15 mins.

Hat Sai Kaew beach is the busiest and most touristy beach. It has an atmosphere of fun and laughter, and there are many bars/restaurants; but is not the place for those looking for a quiet, peaceful beach. The further south you go the less tourists there are, but access becomes more difficult as the paved road disappears in favour of a dirt track. There are also secluded resorts at the north of the island for those who are looking for a quiet getaway.

  • Stayed March 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank bookowl1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed March 5, 2011

Spent four nights in konsak and we thought it was nice.

Pro's:
Wifi in the restaurant
Restaurant has good food
Rooms are clean (at least ours)
Good location
Staff is OK

Con's:
A bit pricy.
No wifi in the room

  • Stayed March 2011
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gluip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khon Kaen, Thailand
Level Contributor
324 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
3 of 5 bubbles Reviewed February 16, 2011

The resort has about 21 rooms in a small tropical garden right along Hat Sai Keaw beach on the island Koh Samet. It has a simple restaurant for breakfast and lunch. No swimming pool, but the sea is right on your front door.

OK I know hotels on Koh Samet are relatively expensive, but for this price of 3300 Thai baht per day I would expect some better rooms (shower only, no bathtub) with better animenities (like better& more towels). Our bathroom was smelling.

And it would be nice if the staff would be a bit more friendly. And for that price I would like to have a bit better breakfast as a cup of tea, a fried egg, cheap ham, 2 slices of cheap bread, cheap jam and fake orange jus.

  • Stayed February 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ChangNoi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed May 14, 2010

Beach bungalow fairly new, clean and in attractive grounds but windows warped and let in mosquitos. No tea-making facilities, no wardrobe and no safe deposit box. Electrical fittings looked dangerous.Staff unhelpful and unfriendly. Breakfast was disgraceful - no choice, just one cup of tea/coffee and one plate delivered containing cold egg, 2 cold frankfurters each 2 cm long, half slice of processed plastic ham, and 2 slices of bread slightly warmed in a toaster. No evening meals available (thank goodness!). Very few guests but large numbers of other holiday makers arrived mid-morning to take up all the deckchairs (no loungers). Beach very noisy and full of diesel fumes from speedboats and jet skis which anchored at edge of sea - probably OK for those who like them but not if you want a peaceful beach. Some good bars/ restaurants along beach.
Access to Koh Samet is by passenger ferry which would never satisfy any health and safety regulations and boarding would be extremely difficult for the elderly or infirm. We felt the resort existed to make maximum profit for the owners at the expense of those unfortunate enough to stay there.

  • Stayed April 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank happywanderer098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ko Samet hotels

Haarlem, The Netherlands
Level Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed February 22, 2010

We stayed at Tonsak for 4 nights. The rooms are fine, the bed is good, but overall we found this 'resort' overpriced. Your money will go further elsewhere on Koh Samed, so shop around. We booked online, from home. The pictures online make the place look spacious, but it is not in fact. That said, the grounds are well-kept, lots of plants and wooden paths and the beach is white as anything, and wide at low tide.
'Reception' closes at 19.00, so leaving your key e.g. is not practical. No WiFi either! Go to the Lima Bar (a bit further up the beach) for free WiFi and nice atmosphere.

Location is at the busiest beach of Koh Samed (Hat Sai Kaew). At noon daytrippers are also dropped off at this beach by speedboats, they are picked up again around 16.00 hrs.
The boattrips offered on the beach all offer the same trip. Try Jimmy's tours though, you pay a little extra, but get to visit the turtle rescue center. Wish we had! The daytrips only go to the fishfarm around the corner.

At night the beach at Hat Sai Kaew is lovely. All restaurants double as bars with low seating and tables right on the beach. Ko Samed is quite Thai oriented, which gives it a different feel than islands in the south of Thailand. It looks very child-friendly as well.

  • Stayed February 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DaisyHolland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tonsak Resort

Property: Tonsak Resort
Address: Ko Samet 21160, Thailand
Location: Thailand > Rayong Province > Ko Samet
Hotel Style:
Ranked #27 of 55 B&Bs / Inns in Ko Samet
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tonsak Resort 3*
Number of rooms: 13
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