This place has gone downhill dramatically - don't spoil your christmas or break like we did wasting time with this terrible place. We booked via agoda for a 3 adult room and arrived for christmas -room shocking and the bed was a old dilapadated camp bed for the third person- and then the room full of mosquitos and a lovely old turd still in the bathroom toilet.
Staff totally not interested even though we reflected that this was our forth time there -essentally place run by kids now - no senior managment.
No service at all , the staff just stand around playing and hugging each other and picking god knows what out of each others hair, the beach was dirty - full of glass and even the sea full of building debris obviously they could not be bothered to take any of it away hence just walked in a dumped it.
Outside the place there is a massive rubbish site and it stinks - there are dogs running about the place and even we had three snakes in the gardens - great for a 7 year old safety ehh.
The staff are crap and the manageress this morning told us "dont book by internet, I do you special deal next time, we thought your foreigners!!!!'
Well at 80 quid nearly 4000 baht a night - would be better if the surly , lazy, arrogant staff stayed alone in their "hotel" , the only time they moved was to play volleyball with each other and then mess around with a brush which had 3 strands attempting to shift loads of crap that had landed on the beach.
Forget it - stay anywhere bar this place - a disgrace to Koh Samet !!!