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“Disappointment”
3 of 5 bubbles Review of Tubtim Resort

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Tubtim Resort
Ranked #8 of 20 Hotels in Ko Samet
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointment”
3 of 5 bubbles Reviewed March 4, 2014

Having visited Tub Tim on several occasions and loved it, I was extremely disappointed by my visit this year.. For instance, instead of having breakfast on the beach it is now served by reception. The hot food is in containers heated by flames underneath. Sometimes these were not turned on and the food was cold. There were flies everywhere and the only fresh hot food were eggs cooked to order. The chopped fruit was covered in flies and the sliced fruit consisted of just pineapple and water melon. Not the delicious plate of fruit offered on previous visits. There is road reconstruction going on nearby and the resort has given permission for lorries to be transported by barge which moors on the beach in order to regurgitate equipment, sand etc. to build this road. The lorries went backwards and forwards throughout the day. Diggers worked to keep the sand built up for the lorries to drive on and off the barge. Certainly not peaceful or tranquil as previously experienced The water was churned up by all the activity and there were pebbles and rocks which made our entry into the sea difficult. During our stay the diggers and lorries were there approximately every other day. I had been advised that the work would have been completed before my visit but this was certainly not the case.
On a positive note the staff were as helpful and charming as ever. Nothing was too much trouble.

Room Tip: You can't book rooms but the front row (A 1-8) ones have a good view and aircon. However you d...
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackalinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monchai N, Owner at Tubtim Resort, responded to this review, March 8, 2014
Thank you for taking the time to convey your comment regarding your recent experience with us. We certainly do our utmost to make your stay comfortable and pleasant . Please accept our apologies for any inconvenient cause.

Concerning about Breakfast that had changes from before. Due to, many customers suggestion about prior breakfast system that are limited in both quantity and kind of food. Consequently, Tubtim decided to change the breakfast to buffet which is unlimited and offer more variety of food. The overall customer are happy ,however, if you want the prior breakfast you can tell our staff.

Due to Samed Road Construction Project, the government has asked Tubtim Beach for a permission to transfer all the construction material from the boat. As previously informed ,the transferring time cannot be fixed in advance due to the current tide situation and storm. The project should be finished on November 2013 but its postpone until now. The new deadline is in this April.

Tubtim Beach, therefore, are sorry for any inconveniences that may caused to you.
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297 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
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English first
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed February 24, 2014

I have stayed here a few times before in an 800bt fan room. That's OK value for money. This time I stayed in a 1500bt room with a/c as no fan room available. Exactly the same room standard but with a/c. Not good value. For 800bt you get what you pay for and for me that's ok. It's not a resort, it is huts on or near the beach. Service is basic. No daily maid service on the rooms. The worst buffet breakfast I've seen in years and untidy and poorly kept grounds around the huts. A couple of hundred metres along Th beach is samed villa resort. For 1600bt you can get a standard room. This is a proper resort with all the services you would expect including minibar and TV in the room. If you want a basic cheap room then Tubtim is fine but don't pay more. Go somewhere else.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank londonmark155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

We were here 6 years ago and decided to come back to this peaceful island.
However a lot have happened since then, the property have expanded majorly and so has the island itself compared to hotel business and what goes in that path, which is kind of sad.
However Tubtim is still an excellent choice and retreat when going here, you do not have to go anywhere else on the island when here, as the resort have everything you need.
We booked one of the front row villas with seaview on the cliffs and it was worth every penny! Sunset and sunrises, enjoying the late evening whilst the little one was a sleep was perfect for us. Easy to bring the child to the beach and for a small tip you can have you own table the whole day or just for the evening as we did.
The staff is really friendly, the food is excellent and worth waiting for as there can be waiting time both with the barbeque and local food. But what does it matter when you have all the time in the world at this beautiful spot.
We will definitely return, hopefully soon again!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheTrueGreatDane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed January 27, 2014

I have been to TubTims many times and have just spent two fabulous weeks there. In fact it is strange to read so many negative reviews about it. The staff are nothing but friendly - they are very friendly and easy going, the resort has a range or rooms and prices from very basic to lovely beach front, air conditioned huts. The construction work is temporary and really not an issue moreover it is so simple to walk 5 minutes down the beach or over the cliffs to find a totally tranquil spot. Tubtims is located on a quiet beach but only a short walk from the busier ones. It has long been known by Bangkok expats as a weekend get away.

Room Tip: we stayed in both the huts to the left of the resort and the beach front ones - both are equally gre...
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramblingbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 7, 2013

Owners rude and aggressive money stolen from room on day we booked a trip with the reception but no sign of forced entry??!!! Construction barge daily by beach area v loud and stray dogs running about the resort. Island is beautiful but don't bother with this resort awful. Worst place in 10 weeks of travel

  • Stayed October 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Vupsetguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monchai N, Owner at Tubtim Resort, responded to this review, December 15, 2013
Thank you for taking the time to convey your comment regarding your recent experience with us. We certainly do our utmost to make your stay comfortable and pleasant . Please accept our apologies for any inconvenient cause.

The detail of this case:

The customer claimed that 15,000฿ has been stolen from his cottage while he was joining a boat trip.

Tubtim called Samed Police Station and the police found that apart from the money reported lost, other belongings were there in the room including iPhone and iPad.

No evidences of prising enters even checked from CCTV. Moreover, one of Tubtim's policies is that spare key given to no one without the permission of the room' owner.

However, Tubtim shown their responsibility by giving him 20% off for the first 5 nights then free of charge for the last night. (Total 12,000 BTH , the customer pay 6,800 BTH)

Anyway, Police told the resort that the case was unusual as other valuables were untouched, only money stolen. Ordinary theif would not do this.

Thank you
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Utrecht, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 29, 2013 via mobile

Tubtim resort is at a great location, relatively quiet and peaceful yet walking distance to the more vibrant parts of Koh Samed. The rooms are pretty standard but defintely good value for money. We were somewhat dissappointed by the staff who weren't very friendly or caring. Further there's currently construction going on, which may cause a huge barge to be right in front of the resort all day long, basically ruining your ocean view and causing a lot of noise. If you want to stay at Tubtim and you haven't made a booking in advance, just go there. Especially during the week they seem to have rooms available, even though people at the pier may tell you that it's fully booked (and subsequently advice you to book at another resort for which they likely earn some commission..).

Stayed November 2013, traveled as a couple
Helpful?
2 Thank Daniel v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed November 25, 2013 via mobile

Tub Tim is an old favourite and a highlight of a Thailand trip.
Yes the service is awful by western standards but hey you're on a beach in Thailand. Chill out and order another beer!
Room is clean and most of the staff are friendly if less than over effusive with their service.
The building work on the beach is awful and blights a normally quiet and peaceful beach. Let's hope they clean it up once they have left. If anything it's a good excuse to head south and explore some of the other beaches.
There is now buffet breakfast for AC rooms and an ATM.
Samet in November seems to be teeming with European tourists so it loses something of that Thai feel.

Stayed November 2013, traveled solo
Helpful?
4 Thank tjb77London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tubtim Resort

Property: Tubtim Resort
Address: 13/15 Moo 4 Tambon Phe, Ko Samet, Thailand
Location: Thailand > Rayong Province > Ko Samet
Hotel Style:
#1 Best Value Hotel in Ko Samet
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tubtim Resort 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Tubtim Hotel Rayong

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