We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service atitude”
Review of The Smoke House Khao Yai - CLOSED

The Smoke House Khao Yai
Cuisines: Italian
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed September 11, 2013

We made a booking for a group of 30 for Saturday lunch 3 months ago through a local Thai friend at Khao Yai.
Problems:
- The restaurant could not send us any set menus to preorder
- Our friend had to personally go to the restaurant to get a menu
- We managed to order for the group and they insist on personally reconfirming the reservation on the day of dining. We offered to pay a deposit but there was no response.
- On the day of the visit, we sent our friend to reconfirm the reservation but when we arrived they had given our reservation away.
- we finally got seated outdoors after 20 mins.. Then they told us that our preordered menu was not available. We had to reorder again.

The whole experience was unbecoming of any restaurant. The management does not seem to care at all.. The attitude was "take it or leave it". We get better service from a noodle stall.

We visit Thailand a lot and this is one place that we will recommend not to go..

    • Value
    • Atmosphere
    • Service
    • Food
Thank cthyeow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (68)
Traveler rating
Traveler type
Time of year
Language

8 - 12 of 68 reviews

Reviewed September 3, 2013

Daily Homemade Bakery & Fresh Coffee
Grilled
Pizza
Pasta
Wine connection
Live Music
Outdoor Seating
Nice Building
Good Atmosphere


There are two main zones for seating The Smoke House provide indoor with cool air condition as the damn hot weather in Thailand for day time, and the nice romance or chilling dinner for outdoor seating with Live Music in the evening.

The Must Go Place when you visit Khao Yai at Pak Chong

The Smoke House Khoa Yai
Email: customer.service@thehousekhaoyai.com
Website: http://www.facebook.com/TheHouseKhaoYai
Hour : Everyday from 10:00 AM to 10:30 PM

    • Value
    • Atmosphere
    • Service
    • Food
Thank Aome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Nice atmosphere, but Food is o.k. But food is overpriced and listed not including VAT. Drinks were charged 30% higher than stated on the menue, complains just ignored.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Akusch2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

I just realize that this place runs by Wine Connection. The food was ok but the wine that we would like to try was out of stock. So, we chose another one which was nice too. The concert that they had was nice. I think it will be better to go there during colder season.

Thank SunyadechS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

The Location of the smoke house is its USP. It has great views of greenery for miles around.
The decor of a castle was a nice touch,the interiors with its high ceiling added a sense of space.
The food we ate was good. The orders came in pretty quickly for some of the dishes.they have a nice wine collection and a good selection of deserts for those with a sweet tooth like mine.
The funny part was they were out of black lable, when asked for chivas they had just a bottle and since it was un opened, they offered me jim beam or red label.
its also a 2 hour drive from bangkok.

    • Value
    • Atmosphere
    • Service
    • Food
Thank ashleyrodrigues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Smoke House Khao Yai also viewed

Pak Chong, Pak Chong District
Pak Chong, Pak Chong District
 
Pak Chong, Pak Chong District
Pak Chong, Pak Chong District
 
Pak Chong, Pak Chong District
Pak Chong, Pak Chong District
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing