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“Excellent food & service”

Isobel's Hanmer Springs Restaurant
Price range: $11 - $28
Cuisines: New Zealand
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Late Night, Reservations
Description: Isobel's Restaurant is located in the Heritage Hanmer Springs hotel and is open every day of the year for breakfast, lunch and dinner. We also have a fantastic outdoor Terrace overlooking our gardens for amazing al fresco dining. We offer a variety of meals to suit most tastes and meet most dietary requirements and we are proud to offer vegetarian, vegan and gluten free options.
Reviewed April 13, 2012

We treated ourselves to dinner here on the last night of our holiday. The kids menu was good and my son's portion of chicken nuggets and fries was huge. My other son had a pizza w@hich he really enjoyed. The adults had Molesworth beef fillet which came with your choice of sauce & two sides - all delicious. The $22 dessert sharing platter was very yummy & generous - highly recommended. Lovely place for a splurge meal out. Very professional & friendly service too.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Mona84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this reviewResponded November 18, 2014

Dear Mona84

Thank you for your review of the food and service in the restaurant. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible dining experience for our guests.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (147)
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133 - 137 of 147 reviews

Reviewed April 6, 2012

We were drawn to the special steak menu, and 3 of the 4 of us really liked our steaks - another one was not cooked quite right although they were happy to cook it some more. Huge sides - a highlight was bacon wrapped potatoes. Good value ($32) for steak with sides, but not exceptional

Thank happy12054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this reviewResponded November 17, 2014

Dear happy12054

Thank you for your review of the food and service in the restaurant. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible dining experience for our guests.

We really appreciate your feedback.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2012

We ordered a platter....which was plentiful...beautiful nite to eat outside.....their happy hour 5.30p to 6.30p was unexpected 2 wines & 2 beers = $17NZD

Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this reviewResponded November 17, 2014

Dear Rob M

Thank you for your review of our restaurant. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible dining experience for our guests.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2012

There for dinner. Food excellent, very good service and some local wines on the list. Top end of price range and smallish menu with no fancy bits to the food but it was well cooked and presented. Nothing adventurous to the menu.

Thank timetravel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this reviewResponded November 17, 2014

Dear timetravel1

Thank you for your review of the food and service in the restaurant. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible dining experience for our guests.

We really appreciate your feedback.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2012

We ate in this hotel and dinner was excellent ( albeit with very slow service ) but breakfast was not what I would expect for this quality of hotel. There were 6 people in the dining room yet we received stewed coffee, th hot water for tea was lukewarm, had to wait 20 minutes for poached eggs and then noticed the bread for toasting was still frozen. Staff tried to be helpful and kept smiling but were obviously not properly trained or were afraid to ask when they did not understand the request.

    • Value
    • Atmosphere
    • Service
    • Food
Thank katie26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HeritageHanmer, General Manager at Isobel's Hanmer Springs Restaurant, responded to this reviewResponded November 11, 2014

Dear katie26

Dear

Thank you for your review of the food and service in the restaurant. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible dining experience for our guests.

We really appreciate your feedback.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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