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Greenacres Chalets And Apartments
Ranked #19 of 21 Hotels in Hanmer Springs
Certificate of Excellence
1 review
“Just book it!”
Reviewed January 18, 2014

Lovely chalet. Very very spacious. The guy on reception was amazingly helpful and lovely. It's not right in the centre of town, but I really enjoy the stroll up the hill. Highly recommend and I'll stay again

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shitallnamesleft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi,

Thank you for your nice review!
Glad you enjoyed your stay with us and hope to see you again soon!

Have a nice day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

268 reviews from our community

Traveler rating
    110
    85
    45
    15
    13
See reviews for
119
96
2
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
Christchurch, New Zealand
1 review
Reviewed January 15, 2014

Very pleasant stay and staff very helpful.Would definitely stay again and would recommend to others.Great for families.Good selection of DVDs and board games.Close to town and hot pools.Good value compared to others in Hanmer.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi Lindsay,

Thank you very much for your positive review!
Nice to hear you enjoyed your stay with us and hope to see you again soon!

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 13, 2014

We live in Melbourne, Australia and booked late in the year and as a consequence had limited options. Expectations where moderate.
Arrived at Green Acres to discover a well run, clean, rather comfortable 2 bedroom villa overlooking the township.
The property Manager (Edwin) was excellent in terms of ensuring we had BBQ and gas, along with ice. All the guest make positive comments about his customer service-top shelf.

I'd recommend Green Acres if your after a clean, comfortable, serviced villa close to town.

Cam Turner

Room Tip: Book a villa on the hill with a view.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi,

Thank you so much for your nice review, we apreciate it!
Glad you enjoyed your stay with us and hope to see you soon again!

Hope you had a nice trip back to melbourne!

Have a nice day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blenheim, New Zealand
2 reviews
Reviewed January 12, 2014

Older style decor but very clean and tidy. We felt comfortable with the unit and its location, with a good view over the valley and an easy walk to town and the hot pools. Only downside was the lack of room in the toilet!
Had a great night and would stay again.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Graeme C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi,

Thank you for your nice review!
Nice to hear you enjoyed the chalet and you felt at home.

Since we are new owners, we are working hard on updating our units.

Hope to see you again soon!

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
Reviewed January 11, 2014

The moment we went to the office the staff welcomed us very warmly. They helped tell us about the surrounding area and they were great company in general. The rooms were warm and comfortable to stay in and everything was prepared well. The location of the motel was also very handy as it is not too close to the city (where it may be noisy) but it is not too far away either so shopping etc was convenient. The location was also great because of the beautiful walkway that was right next to the motel.

Stayed January 2014, traveled with family
Helpful?
Thank Grace Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi Grace,

Thank you for your nice review,
Glad to hear you enjoyed your stay with us and hope to see you again very soon!

Have a lovelly day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviewed January 11, 2014

We stayed in one of the 2 bedroom Chalets. It was very clean, and a nice layout although the decor is very dated, lots of wood! The kitchen could have done with a bigger fridge/freezer for families staying longer than the 2 nights we stayed although it was well equipped. The free WiFi only lasted a few minutes and would have cost a fortune if we had payed to use it. The staff were very friendly but everything had to be paid for in addition to the room cost - using the spa, the washing machine, dryer etc so we didn't bother with any of that. Couldn't image how much it would have cost in winter if I had to pay to use the washer/dryer everyday - was $4 per load to wash and dry and they were very small machines. The playground was a rusty slide and swing set not safe for our kids - shouldn't bother to advertise it - just remove it. There were no instructions for the air conditioner so we froze the first night until the owner came and sorted it out.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

We enjoyed our stay in the 2 bedroom chalets with our son (16 months). It was spacious, had everything we needed and the staff were extremely accomodating and friendly.
Our bed was comfortable and warm, with extra blankets and pillows on hand.
The bathroom area was a bit small for a chalet that could house up to 6 people and was freezing with no way of warming the area.
The heater in the living area was effective but super noisy.
We were disappointed in the "playground"...online it was highlighted and it turned out to be a few ancient rusty pieces of equipment unsuitable for our son.
The spa was great - too hot, but the staff turned it down so we could all enjoy it.
Overall we were really happy with our stay - a few things need fine tuning, but nothing that hampered us having a lovely, relaxed and enjoyable stay.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HG2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbbalemi, Manager at Greenacres Chalets And Apartments, responded to this review, January 31, 2014
Hi,

Thank you for your review, we apreciate it!
Nice to hear you enjoyed your stay with us, we are working hard on updating our units and we your comments are noted!

Hope to see you again very soon!

Have a nice day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Greenacres Chalets And Apartments

Property: Greenacres Chalets And Apartments
Address: 84 Conical Hill Road, Hanmer Springs, New Zealand
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #19 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Greenacres Chalets And Apartments 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
A Unique complex of cosy, individual alpine chalets and superior villas set in acres of parkland overlooking Hanmer Village and the mountains beyond. A short walk to the famous Thermal pools and Shops. 1, 2, 3 bedroom with fully equipped kitchens, something to suit everyone from couples to families. Spectacular views, privacy and quiet with room to move. Wireless internet, DVD library, BBQs, Playground, Private Spa. Commitment to environmental sustainability. Friendly NZ owners. ... more   less 
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