Had looked up the menu online before heading to Hanmer and was definitely looking forward to the amazing sounding dinner after a day at the hot pool but god did we get it wrong... the garlic bread started was a garlic over load and wasn't even remotely warm, and the chicken snitzel was well over cooked with undercooked vegetables, although I do have to say the fries were lovely! Shame the person behind the counter wasn't able to smile, or explain why the meal wasn't with bacon, mushroom and garlic (as ordered) over all the place was freezing and I didn't see any staff member smile the whole time we were there. Work on a public holiday sucks but come on, your being paid to do your job and in hospitality that's to smile and be friend and serve decent food.
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