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“A highlight of our NZ trip”
5 of 5 bubbles Review of Chalets Motel

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Chalets Motel
Ranked #6 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Lismore, Australia
1 review
“A highlight of our NZ trip”
5 of 5 bubbles Reviewed July 28, 2013

On a recent trip around NZ "s south island one of our highlights (no small feat considering the
amazing natural wonders on offer), was a night spent @ chalets motel in Hanmer Springs.
From the moment we stumbled across almost by accident we were blown away by the level of hospitality shown from Jock & Pat.Theirs is a genuine warmth & friendliness not often found, particularly in the larger "chains". When were unable to stay a second night they assisted with finding us somewhere that night _ somewhere that was showing that nights state of origin rugby league game for this aussie sports nut!! wonderful spot, great facilities but these will be forgotten long before the wonderful hospitality shown. Thank you Jock & Pat.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 31, 2013
Hi Peter, thanks so much for your awesome review ~ we really enjoyed meeting you and your family, and we are so glad that you enjoyed your stay with us. Hopefully you can stay for more than one night next time you can get 'over the ditch' to NZ. Glad the Queenslanders got through in the State of Origin ~ only just tho'!! Thanks for taking the time to do this great review for us, it's very much appreciated. =) Pat & Jock
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372 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
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English first
Ashburton
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

Thanks for the 3 nights here last week. The chalets are not brand new, but are warm, comfortable, very clean, and well appointed with everything needed for a family stay. Friendly welcome and great service. Small playground just outside our door which our two children used whenever they could. Would love to stay here again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank standoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 30, 2013
Big thanks for your great positive review ~ it's so much appreciated. That's just great you enjoyed your stay so much, and we look forward to seeing you and your family again. =) Pat & Jock
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Christchurch
1 review
5 of 5 bubbles Reviewed July 24, 2013

Chalet Motel Hanmer springs,We found the stay fantastic.the hosts were like family and nothing was a problem,they treated us like family.The Chalet was so clean comfortable and spacious.We would definately go again Hanmer has great things to do and all so close from the chalet,Golf, shopping,walks,and the amazing hot pools,Thanks to the hosts for making our stay the best holiday we have ever had as a family.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank colin w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 25, 2013
Awesome review Colin! Thanks heaps for taking the time to do it for us, and we are rapt you enjoyed your stay with us so much. Yes, Hanmer Springs is the perfect place to enjoy such a wide range of activities, followed by a rewarding soak in the Hot Thermal Pools! =) Pat & Jock
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Christchurch, New Zealand
2 reviews
5 of 5 bubbles Reviewed July 24, 2013

Our family stayed in a 2 bedroom chalet. The view is fantastic and the cleanliness of the rooms can't be faulted. The location is ideal as you can walk to the hot pools and the shops and restaurants. We took our mountain bikes as there some awesome tracks to ride in Hanmer.
Overall a really friendly and welcoming motel. Thanks for a great holiday.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
Thank Tim d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 25, 2013
Hi Tim, thanks for your wonderful review of your stay with us! Yes, Hanmer has a great choice of mountain bike tracks and walks for all to enjoy. So glad you enjoyed your time with us in our lovely alpine village, and thanks heaps for taking the time to do this great review for us. =) Pat & Jock
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Invercargill
1 review
5 of 5 bubbles Reviewed July 24, 2013

We spent two nights at the chalets and found them to be impressively clean, tidy and modern. But by far the most impressive thing was the warm, family type welcome we where given by Pat and Jock. We were made to feel like nothing was a problem. Would happily stay again and would highly recommend.

Room Tip: We had the room with the spa bath.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CarlPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 25, 2013
Thanks Carl & Pam ~ great review! So glad you enjoyed your stay with us at The Chalets, and we very much appreciate you taking the time to do this review for us =) Pat & Jock
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Amberley, New Zealand
Level Contributor
2 reviews
5 of 5 bubbles Reviewed July 21, 2013

Our family of 4 stayed for 3 nights in one of the lovely chalets, what an amazing view & such great hospitality. The chalet was beautifully presented, clean, cosy and very warm. The kitchen was really well set up and we felt very comfortable there. It is close enough to walk into the township but still away from the busy township. Can't fault it really, our kids are 6 and 9, and they loved it too. Thanks!

Room Tip: Great views from the chalets 7,8,9 and private too
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KirstenEgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 23, 2013
Hi Kirsten, thanks heaps for your really awesome review ~ we are just rapt you and the children enjoyed your wee holiday with us so much. And we very much appreciate you taking timeout to do the review for us. Look forward to seeing you again =) Pat & Jock
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jl_ck
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

We stayed one night on 8 July 2013 in a two bedroom chalet. While not that spacious the rooms were good, warm and met all our needs. The bathroom is basic. We had the special advertised on trip advisor so had free wifi, paper and towels for hot springs. Really these should probably be included in the cost. Rooms clean, close to town (but you would need a car), friendly hosts and beautiful surroundings. Would recommend.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jl_ck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, July 19, 2013
Thanks heaps for your good positive review and we are glad you enjoyed your one night stay with us. We do try and give exceptional service and value for money. The free Wifi, Newspapers and Pool Towels are all a cost to us, but we have chosen to supply these free for our Trip Advisor Winter Special. We do appreciate you taking the time to post this review for us, and hope to see you again one day when hopefully you can stay for more than one night! =) Pat & Jock
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Additional Information about Chalets Motel

Property: Chalets Motel
Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 
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