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“Cozy chalets”
4 of 5 bubbles Review of Chalets Motel

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Chalets Motel
Ranked #6 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
“Cozy chalets”
4 of 5 bubbles Reviewed June 14, 2013

A lovely place to stay - a warm, cozy chalet with a gorgeous view of the mountains. We stayed for a couple of nights with our toddler and it worked out really well. Pat was very friendly and helped us get settled in. The kitchen was well equipped, which made it easy to cook our own meals while we were there. Nice and close to playgrounds, walking and biking tracks, and the pools. Would definitely recommend the chalets to friends and family!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kristy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 23, 2013
Thanks so much Kristy for that awesome review. We are just rapt that you had such a good time here with us at The Chalets in lovely Hanmer Springs! We do appreciate you taking the time to do this review for us, and we hope you can come and stay again before too long =) Pat & Jock
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373 reviews from our community

Traveler rating
    319
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    10
    1
    0
See reviews for
127
168
10
5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • English first
  • French first
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English first
New Zealand
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 14, 2013 via mobile

Only stayed one night and this motel is very comfortable and very clean. Loved the separate chalet style which gives you space from the neighbours. The chalets are very spacious. We had a separate bedroom. Excellent location. Walking distance into the town and pools. The views are lovely from the units.
We got an extra bonus of the use of large spa towells for the pools and free wifi.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robinson72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 23, 2013
What a great review for us! Thanks heaps, and we are so glad you enjoyed your stay with us at The Chalets. Life's busy, and we do appreciate you taking the time to post this on Trip Advisor for us. Hope to see you again =) Pat & Jock
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Alexandra, New Zealand
1 review
5 of 5 bubbles Reviewed June 11, 2013

very clean tidy and warm, great hosts Pat & Jock. I would recommend the Motels to all my friends. We stayed two nights and had a great time. We were up graded to the Motel with the Spa Bath in it which was really great and enjoyed having a Spa after Bike riding in the forest.

Room Tip: The room with the Spa bath
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marg O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 14, 2013
Hi Marg, thanks heaps for posting your great review of your stay with us. We do appreciate very much you taking the time to put it on Trip Advisor. It was great to catch up and we hope you can come up this way again before too long. Keep warm down there! Best Regards, Pat & Jock =)
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 4, 2013

Stayed here just last night and I have to say, Jock and the chalets are just lovely. I didn't really want to do much after driving so Jock upgraded me and I had a lovely night enjoying my Chalet. The service is great and the accommodations are very nice. Private and very clean and looked after. The views are spectacular. Highly recommend.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jess B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 14, 2013
Hi there Jess, wow we love your review! Thanks heaps and we are very happy that you enjoyed your stay with us so much. We very much appreciate you posting this great review for us, and we hope that you can make it back 'across the ditch' before too long to stay with us in lovely Hanmer Springs again! =) Pat & Jock
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Blenheim, Marlborough, New Zealand
2 reviews
5 of 5 bubbles Reviewed June 3, 2013

What an amazing place. Breathtaking views over the mountains from the chalet which was perfect for our time in Hanmer. Our chalet was very clean, a good size for our family of four plus the added bonus of the grandparents renting one just across from us. Jock and Pat were very welcoming and went out of their way to ensure we had all we needed. Lots of extras provided in the kitchen which helped make life easier with a small baby! Beautifully warm and in a great location for town. We will definitely be back:) Thanks for making our stay so special.
Paula, Dale, Ben and Emily Hulburt, Robyn and Peter Batters and Ryan Bull

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, General Manager at Chalets Motel, responded to this review, June 14, 2013
A big thank you to Paula, Dale, Emily, Ben, Robyn, Peter & Ryan for your wonderful review! We are just rapt that you enjoyed your family get-together here at The Chalets. Family get-togethers take a bit of planning, and we are so happy the weekend went off so well for you all.
We do certainly appreciate you going on Trip Advisor and posting this great review for us, and we hope to see you back one day! =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed June 1, 2013

Pleasure to stay at. Clean quiet rooms, great if you have kids. Terrific friendly and personal service. The views are amazing so if you can stay in one of the higher rooms. We spent 11 days travelling in the South Island and a few of the places we stayed we lacking in the heater department but these chalets were cozy.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PegasusTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 14, 2013
A super review for us ~ thanks so much, we are so happy that you enjoyed your stay here at The Chalets and that you were cosy and warm during your stay. That's absolutely essential as far as we are concerned ~ when it's cold outside you have to be snug and warm inside our Chalets!
Thanks heaps for taking timeout to do this awesome review for us, and hopefully we will see you again on your next trip to 'The Mainland' =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 30, 2013

We stayed a couple of nights in our little cabin like room, woke up to lovely views of the snowy mountains. Great location, just 3 mins drive to town and the hot springs where we enjoyed soaks in the thermal waters. Only point to note is that the motel signage is a little inconspicuous in the dark, as we arrived after 6pm, so we spent a bit of time going around trying to find it. Josh and Pat were very friendly hosts, one of the best we've ever met actually. They made sure we were comfortable and were very caring to ensure we have an enjoyable time in Hanmer Springs. We look forward to staying with you again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletsMotel, Owner at Chalets Motel, responded to this review, June 14, 2013
Hi Charlotte, thanks so much for your awesome review of your stay with us! We are just so pleased that you enjoyed your time here at The Chalets and hope to see you again one day.
We do appreciate you taking the time to do this great review for us =) Pat & Jock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chalets Motel

Property: Chalets Motel
Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): $
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 
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